Ethex Bewertungen 

607
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have only just invested with Ethex so can't speak about how reliable the investments are but the process has been very easy and it's great to know that your money is going to be used to support orga... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I like to support social enterprises which have a positive impact on the community. Ethex provides a great platform and does the due dilligence for me to do this. They also provide an IFISA wrapper wh... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Seems like a good platform, the only reason I have done 4 stars rather than 5. I have yet to see how they handle the payouts from my previous ripple energy solar and wind farm earnings.

Bewertet mit 5 von 5 Sternen

1. The ‘read this first’ policy is a welcome change from the usual hard sell techniques. 2. The construction of the investments so I can pitch in a little and, again, not feel under pressure. 3. S... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Investmentservice

Informationen, die aus verschiedenen externen Quellen stammen

Ethex makes it easy for everyday people to invest positively in organisations that are working hard to protect people and the planet. Join our community of 15,000 people and find out how you can use your money as a force for good, whilst targeting returns of 5%. Capital at risk.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

607 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 83 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(607)

78 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

An efficient organisation.

Everything is efficiently done.

30. Juli 2024
Ethex-Logo

Antwort von Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Bewertet mit 5 von 5 Sternen

Very efficient

15. Juli 2024
Ethex-Logo

Antwort von Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Bewertet mit 5 von 5 Sternen

Clear

Clear, straightforward.

12. Juli 2024
Ethex-Logo

Antwort von Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Bewertet mit 5 von 5 Sternen

Easy to manage

Easy to manage! Thanks

28. Juni 2024
Ethex-Logo

Antwort von Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Bewertet mit 3 von 5 Sternen

Undownloadble opition for…

Undownloadble opition for certifucates...Why should Microsoft 365 be mandated?

5. Juni 2024
Ethex-Logo

Antwort von Ethex

Hello,

We just wanted to say a quick thank you for leaving a 4-star review of Ethex on Trustpilot. We appreciate you taking the time to do this. We are sorry to read that you have experienced an issue with downloading certificates and we have asked our Operations team to email you for some further details, so we can get our developers to look at the issue.
Yours
The Ethex Team

Bewertet mit 4 von 5 Sternen

The two members of staff I spoke to…

The two members of staff I spoke to were very pleasant and helpful. Thanks

30. Mai 2024
Ethex-Logo

Antwort von Ethex

Hello,

We just wanted to say a quick thank you for leaving a 4-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide! If you have any comments or suggestions to improve our service, please get in touch at help@ethex.org.uk

Yours
The Ethex Team

Bewertet mit 5 von 5 Sternen

Safe clear way to invest money

Safe clear way to invest money in ethical projects (green projects and far more).
Website allows you to keep track of investments.

9. Mai 2024
Ethex-Logo

Antwort von Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Bewertet mit 2 von 5 Sternen

Beware, your money really is at substantial risk

The platform works well but I wonder what level of vetting, if any, takes place before an offer is launched? Of the three investments I have made, two have resulted in a total loss in less than 3 years. I can't complain as it's made very clear that there is no protection but for me it's proved a very easy way of flushing money down the pan and without really helping any of the causes I believe in. In future, I'll just make a donation to those causes and invest my money in the regulated market.

16. Mai 2024
Bewertung ohne vorherige Einladung
Ethex-Logo

Antwort von Ethex

Thank you for leaving your review of Ethex, we appreciate all feedback.

We’ve tried to ask you for some more information so we can identify your investment account with us and respond based on this, but we haven’t received a response from you, so we can’t confirm your investor identity.

We wanted to address the point you have made about our due diligence process. We can assure you that we take this process very seriously, and while it is inevitable that some of the businesses we list will not survive, we make every effort to review businesses listed on the platform for financial security to minimise the risk to our investors.

As you point out, we make the risks very clear along with the impact being created from investments in the offers.

We are pleased that most organisations listed on the Ethex platform are delivering financial returns and impact, combating climate change, building fairer societies, and strengthening communities.

To date, out of 159 individual offers on the Ethex platform, 155 are still trading, that’s 97.5% of our total offers since 2013. While this demonstrates a low failure rate, we do take every default extremely seriously, and we’re continually working to improve our due diligence process to reduce the risk for investors.

Thank you again for your review and if you have any further questions, please don’t hesitate to get in touch help@ethex.org.uk

Bewertet mit 5 von 5 Sternen

I made a mistake while adding funds

I made a mistake while adding funds to my account and the Ethex team quickly picked up that something was wrong and contacted me so that things could be corrected, they were proactive and very helpful.

28. April 2024
Ethex-Logo

Antwort von Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We're happy that we were able to assist you with your account and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Bewertet mit 2 von 5 Sternen

Good concept, but flawed

I bought into this idea because it's a great concept and I wanted to invest money into things that would make a really positive difference.

Unfortunately, my experience has been that it is a very quick way to lose the money you invest.

The first investment was in Signalise, which to date hasn't made any interest payments (and for what it's worth, I understand and agree with the reasons why). However, it seems there was nothing tying Signalise into remaining on the Ethex platform for the duration of the investment. It is now no longer part of the Ethex platform, which makes tracking the investment more difficult.

My second investment was an IFISA investment into Vocaleyes Democracy CIC. On this one, I have to question the level of due diligence made in relation to the claims made in this investment offer, with the company ceasing trading in Sept last year. Though matters haven't been helped by the Directors of said company acting more like fly-by-night crooks than responsible Directors, providing a misleading update in March last year and then nothing until informing us of the company's demise as late as April 2024. I still have no idea of what happened to all the Ethex bond money invested.

My fingers have been burnt enough and if I want to give my money to good causes for no return, I'd rather do it via charity donations.

Edit: I have just received a response from one of the Directors (personal and not formally on behalf of the company), albeit one that confirms that answers to my questions will be given to bondholders via Ethex. On this basis, I will withdraw the above "fly-by-night crooks" comment, though I am still far from impressed by their lack of transparency and communication.

2. Mai 2024
Bewertung ohne vorherige Einladung
Ethex-Logo

Antwort von Ethex

Thank you for your review. We appreciate all feedback from investors. We want to respond to your comments and concerns about the Signalise and Vocaleyes raises on our platform.

These two examples are different situations.

While it is inevitable that some of the small businesses that list will not survive, we understand the pain when a loss occurs. We also feel strongly that, regardless of financial performance, issuers have a duty to keep investors informed about how their money has been spent and the impact achieved. We are engaging with the Directors of VocalEyes Democracy CIC to ensure this happens.

While Signalise has faced challenges, the organisation is still trading, has grown rapidly and is delivering a much-needed and valued sign language interpreting service. Members voted at the recent AGM to make a first modest interest payment.

We accept that it is easier for investors to keep track of their investments if issuers take up our Registry service, whereby we manage the investor register, payments and ongoing communication with investors. Although we explain this alongside other advantages of the service, we have, so far, stopped short of making it a condition of listing on the platform (except in the case of IFISA bonds).

The large majority of organisations that have been listed on the Ethex platform are delivering financial returns and impact, tackling climate change, building fairer societies and creating stronger communities. To date, out of 159 individual offers on the Ethex platform, 155 are still trading, that’s 97.5% of our total offers since 2013. While this demonstrates a low failure rate, we do take every default extremely seriously, and we’re continually working to improve our due diligence process to reduce the risk for investors.

Thank you again for your review, if you have any further questions, please feel free to get in touch via email help@ethex.org.uk

Bewertet mit 5 von 5 Sternen

Ethex very much simplifies the…

Ethex very much simplifies the management of investments in the companies under its umbrella

15. April 2024
Ethex-Logo

Antwort von Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Bewertet mit 1 von 5 Sternen

The risks of investing

This is an update on previous reviews I have left on Ethex.

Some two and a half years after I started investing in companies on this site three out of four of the companies I invested in seem to have settled down and are making the promised payments with no further hitches to date.

However, one - Vocaleyes CIC Democracy - simply dropped off the radar about 6 months ago, with no notice or way of getting in contact. Ethex said they had tried to get in touch with them but I didn't hold out much hope and I knew there would be no redress.

This was confirmed today when I received a notice from the company to say that they had become insolvent and were applying to be struck off the companies register. I have the option to petition for them to be wound up and any assets sold so that I can at least partially recoup my investment but apparently this will cost more than the investment, with little chance of success.

I knew in making these investments that they carried a risk of failure, and the warning banner above the home page on the Ethex website now makes this clear in very stark terms, but I had not expected firms in this sector to simply disappear into the night like a cowboy company, leaving me out of pocket and without even the satisfaction that they have achieved some good.

It confirms the risks of investing in companies, especially start-up companies, in this sector.

22. April 2024
Bewertung ohne vorherige Einladung
Ethex-Logo

Antwort von Ethex

Thank you for posting your updated review here, we appreciate all feedback from investors. Firstly, we would like to assure you that Ethex takes any event of default on the platform very seriously because of the effects on our community of investors.

You are right to point out in your review that all investments carry risk, and this is something we strive to make clear to potential investors at every step of the process. While we are continually working to ensure our due diligence process is as thorough as it can be, a small minority of the organisations listed on the Ethex platform have not survived.

Like you, we feel strongly that companies have a duty to keep investors informed about how their money has been spent and the impact achieved. Along with all bondholders, you should have received a copy of a letter to that effect issued by Ethex to the Directors of Vocaleyes Democracy CIC. We will keep investors informed of any further developments.

Thank you for being an Ethex investor and supporting organisations making a positive social and environmental impact. If you have any further questions regarding this matter, please don't hesitate to contact us directly via email at help@ethex.org.uk.

Yours,

The Ethex Team

Bewertet mit 5 von 5 Sternen

Good information and communication via…

Good information and communication via the platform.

3. April 2024
Ethex-Logo

Antwort von Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Bewertet mit 5 von 5 Sternen

Amazing platform

Amazing platform - great concept, easy to use, excellent communication / responsiveness

1. April 2024
Ethex-Logo

Antwort von Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Bewertet mit 5 von 5 Sternen

Easy to access and pay

Easy to access and pay. Emailed updates on purchase and payment.

3. April 2024
Ethex-Logo

Antwort von Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!
Yours,
The Ethex team

Bewertet mit 5 von 5 Sternen

Reasonably straightforward process (few…

Reasonably straightforward process (few hurdles because of being a corporate but then we live in a heavily regulated world!)

28. März 2024
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Antwort von Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide! If you have any comments or suggestions to improve our service, please get in touch at help@ethex.org.uk
Yours,
The Ethex team

Bewertet mit 5 von 5 Sternen

All very good and clear from your side

All very good and clear from your side. As always our bank was very cautious about moving the money, but that makes sense too

25. März 2024
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Antwort von Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!
Yours,
The Ethex team

Bewertet mit 5 von 5 Sternen

Clearly laid out and easy to follow

Delighted to support a good community cause with the possibility of a good return on my investment - safe in the knowledge that the proposal had been vetted by a genuinely ethical investment platform like Ethex. The transaction went through smoothly, each stage clearly laid out and easy to follow. Will definitely go through Ethex again

11. März 2024
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Antwort von Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!
Yours,
The Ethex team

Bewertet mit 5 von 5 Sternen

I've always been happy with Ethex

I've always been happy with Ethex. You don't have to sign in to see what investments are available, which saves digging out your login details, something that is not always convenient to do. I have an IFISA and so far my investments have gone well, fingers crossed it continues with this latest one.

2. März 2024
Ethex-Logo

Antwort von Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!
Yours,
The Ethex team

Bewertet mit 5 von 5 Sternen

Informative but not "pushy" when it…

Informative but not "pushy" when it comes to investments. Easy to use too.

10. März 2024
Ethex-Logo

Antwort von Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

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