evacuumstore Bewertungen 

Ordered a part for a vacuum cleaner. 7 days later I get a notice that a "pre-shipping"tracking number has been issued. I wonder how much longer it will take to ship it, let along to receive it once it is shipped. What a scam, they obviously don't carry any stock and order the parts as they are bought. Stay Away

Do yourself a favor and stay away from these clowns. Their website claims that they are located in Norwood Mass, which is about 85 miles from our home on Cape Cod. Took about nine days for a very simple order to arrive. Had I known how long it would take for the order to arrive, I would have simply driven up there and gotten it.
I will never deal with these turkeys again!! Nor should you!

The salesperson was extremely helpful with our order. However, the problem was that Sebo sent us a new vacuum which did not work. When I contacted evacuumstore, they referred us to a technician. I was asked for photos, which I then sent. The technician NEVER got back to us. As a result, when I called evacuumstore again, we were told to contact Sebo directly, who, in turn, sent us to a local store which handles the warranty. Ironically, we were sent a defective hose by Sebo, a rarity, and are awaiting resolution. At the price of this vacuum, there should have been no issues. If you buy from evacuumstore, be forewarned that they do not care about you once they have your money.

I called to buy a nutone power head and hose. She told me which one I needed. It came the the hose was wrong. I called again and she told me the shipped the wrong hose but she would send a part so I could fix it with detailed instructions. The part finally came and no instructions.i called again and the guy said he would take care of it. Nothing. Called three more times and couldn't get through. I didn't think I should have to fix their problem in the first place but that is the new world we live. Terrible customer service. Called PayPal to see if they could do something .still waiting. I want the right hose or a refund plus shipping label to send the wrong one back. Buyer beware of their customer service. And so you know I'm in business for myself and would never do this to a customer

More than one year later. I want to thank BBB for trying to get my refund back from eVacuum. They did make an attempt to refund my credit card but the bank had already issued a new card due to the fact that this was looking like fraud. I sent a certified letter to eVacuum requesting that they mail a check for $399 which is the amount of my refund. They did not acknowledge the certified letter, nor did they sign for it. After six months I have yet to receive my $399 refund. It is shameful that this business is even open. I returned they item and paid for the shipping myself which brings the total to $450. But I would be happy to receive my money.

I am at a loss and being punished for buying from this business.

Reasonable price, super fast delivery…I ordered a part for my vacuum it arrived ahead of the scheduled delivery and fit perfectly. Thank you!

Ordered some Sebo air scent tabs - the order was a little slow to ship but arrived and is exactly as expected. Would order from evacuumstore again.

Hahaha, Sebo parts fit Kenmore Professional 12 series.
I found everything I needed and it was shipped out to me right away. I would definitely recommend buying from evacuumstore.

This is my second Sebo central vac. I love the edge cleaner head. It is a well built vacuum. The reason I did not give it 5 stars is that I got it from evacuumstore.com and the wands for the floor attachment do not fit the handle. I have to use my wands from my first vacuum. It is a pain since my goal was to have an upstairs and a downstairs set…and I only got half a set.

Easy to order (and reorder) our vacuum bags. Orders arrive quickly.

They charge your card before shipping the item. I ordered a vacuum cleaner and never got a tracking number. However my credit card was charged in full (not just a pending charge). Called 3 times and was given the run around. Rude customer service

Ordered bags + filters + roller brush for my Sebo E3. All parts received were original manufacturer's products in sealed boxes delivered promptly and at competitive prices.

No problem finding what I needed. Price was ok with the 10% discount code I found on Google, along with the free shipping.

I recently purchased a Miele Classic C1 Cat&Dog canister vacuum from the e vacuum store. It arrived quickly. I had a minor problem with one of the smaller tools. It was taken care of immediately and to my satisfaction. I highly recommend this business!

I ordered a specific part for a specific vacuum. I was sent the wrong part. Their explanation was that the part that I ordered was out of stock. It did not seem to matter to them that the part that they sent was not made to fit my vacuum. I am now tasked with having to return the part in order to get my $99.00 back. This could all have been avoided if the website had indicated the out-of-stock situation or if someone on their end would have contacted me, prior to shipping a random part, to let me know that the order could not be fulfilled. I mean SERIOUSLY??!!??

I ordered a $350 power head from them. It took a long time to get here. So now about 5 months later the light went out. Contacted customer service and they informed me that they only warranty this $350 power head for 60 days.. 60 days? I guess they must know about its lack of quality.
As to the light, the one on the original power head lasted 17 years.. I have ordered from these people before but I doubt I will again.

Not professional. When I called with an issue with my new Riccardo vacuum man who answered the phone very unprofessional and hurried. My concern was not answered.
The main reason for the score is that I have called customer service Four times asking for a refund on vacuum bags sent which were the wrong ones. The second ones they sent also wrong. I ordered the correct ones from Amazon and got them the next day.
Have not received my refund. Do not buy from this company. Shop locally if you can.

The only place I could find the solution tank for my little green machine. Fast delivery. No problems. I will definitely order from Evacuumstore again.

We ordered a Nutone Central vac to replace our 30 yr old unit. Since the model numbers have changed and the units are different, I wasn't sure we had the right one. I called the phone number on the website and a very rude gentleman answered. When I told him my concerns and asked questions, he acted like I was an idiot. Very rude. I wish I had never dealt with his company