⭐️ 1 STAR
⭐️ 1 STAR – Extremely disappointing experience
I honestly cannot recommend Evowrap after my experience.
I ordered window film for €77, only to be hit with a further €37 in customs/import charges. This was a substantial additional cost that I feel should have been made much clearer before placing the order.
To make matters worse, the film itself wasn’t even cut straight, which is pretty disappointing when you are paying for a product that is supposed to be ready to install.
What really made the experience worse was the customer service from Terri Foster. Rather than feeling like my concerns were being properly listened to, the WhatsApp responses came across as little more than copy-and-paste answers. There was no genuine attempt to understand the problem or resolve it satisfactorily.
And despite the problems I raised, there was no apology.
Mistakes can happen with products and deliveries, but good customer service should be about taking ownership, listening to the customer and trying to put things right. Unfortunately, that was completely missing from my experience.
€37 of unexpected charges, a poorly cut product, and customer service that felt dismissive and scripted.
A very disappointing experience from start to finish. I certainly won’t be using Evowrap again.








