The dishwasher broke down this morning. A call for service had Express Repair showing up the same day and doing a repair plus took the time to ensure door seal was thoroughly cleaned. Serviceman was p... Mehr ansehen
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Das sagen Bewerter
2926 July 21 - Vlad came in for a service call to check our Kitchen Aid dishwasher. We attempted to trouble shoot the problem, in vain. He quickly diagnosed the problem as a malfunctioning drain and p... Mehr ansehen
Unternehmen hat geantwortet
On July 28, I paid Express Repair $456.52 to replace a door switch on my Bosch wall microwave. Their technician, Dmitriy Saltykov, left with the power restored, but the microwave still didn'... Mehr ansehen
Called Express repair to service our washing machine. They came promptly but the repair fees is so exorbitant (close to buying a new washing machine )offered to sell us a new machine but we decided no... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
25+ years of experience ✅ We are the APPLIANCE REPAIR EXPERTS to call for your FRIDGE, STOVE, OVEN, DISHWASHER, DRYER, WASHER. SAVE $$$ for Booking Online.
Kontaktinformationen
2501 Steeles Ave W, Unit 2, M3J 2P1, North-York, Kanada
- (647) 492-7773
- expressrepair.ca
3,4
Akzeptabel
264 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 88 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Fabulous on time service
Fabulous on time service! Great technician in Vlad, and warranty too!!
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Repair
Thank you so much for your wonderful feedback! We're thrilled to hear that you were happy with our prompt, on-time service and that Vlad provided excellent workmanship and professionalism.
We're glad you had a great experience and appreciate your recognition of our warranty support as well. We'll be sure to share your kind words with Vlad.
Thank you for choosing us, and we truly appreciate your support. We look forward to assisting you again in the future!
Very poor decision to use this company
Very poor decision to use this company, misdiagnosis of the problem, said it was fixed, but when I checked later that day the fridge was warm and freezer as well, on a return visit they met me there, and said it’s working, I opened the fridge and it’s warm again and the freezer had water inside, they said they had replaced control board, I paid to have another company come by and they didn’t think they replaced anything it looked old
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Express Repair
Hi,
We sincerely apologize for the frustration and disappointment you experienced with your refrigerator repair. We understand how upsetting it is to have ongoing issues after a service visit, and we appreciate you taking the time to share your concerns.
We take feedback like this seriously and would like the opportunity to review the details of your service, including the diagnosis and repair performed. Please contact us directly with your service information so we can investigate what happened and work toward a proper resolution.
Thank you for bringing this matter to our attention. We value our customers and would appreciate the opportunity to address your concerns.
Dishwasher Repair Scam
I called to have them come out and repair the dishwasher. They came out and said they had to order a part. Received an invoice by text that showed the part was 59.00 and labour was $99. The technician asked for a payment of $77.63 during that visit. He came back the next day to install the part. When he left he took with him the level legs for the dishwasher (it is now lower by 2" inches from below the cupboard) and took the screws for the kickplate and just leaned the kickplate against the dishwasher. When he wash leaving for the payment of $104.22. He was paid each time before he left.
When we discovered what had happened we called to ask for the level legs and screws back.
We were then told that we had to pay an outstanding balance on the invoice. Suddenly the part was $150. and there was more labour costs.
On top of all that the dishwasher still has the same problem. He made sure to tell us that he would come back to fix the dishwasher if there was a problem with the part but that if it was a different problem it would cost us more.
This entire situation has felt like a scam from the beginning.
DO NOT EVER TRUST THIS COMPANY.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Repair
Hi, thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating this situation must have been.
We take concerns like this very seriously and would appreciate the opportunity to review the details of your service appointment, including the repair, invoice, and follow-up communication. Your feedback has been escalated to our management team for further investigation.
A manager will contact you within 24 to 48 hours to discuss your concerns and work toward a resolution. Thank you for bringing this matter to our attention.
We phoned them about a non-functioning wine fridge
We phoned them about a non-functioning wine fridge. The brand being unusual … Avantgarde. They market that they deal with these “specialties”. The repairman took it apart but said they’d have to take it away and it would cost $1400. I paid the bill for the call and I’ve been hounded about that and they keep calling to sell me a refurbished wine fridge. I suspect they haul your away and then either overcharge for the repair, don’t return your item or try to sell you one they might have taken from someone else. STAY AWAY.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Express Repair
Hi, thank you for sharing your feedback. We're sorry to hear about your experience and understand your concerns.
We take customer concerns seriously and would appreciate the opportunity to review the details of your service appointment. Your feedback has been escalated to our management team for further review. You can expect a call from one of our managers within 24 to 48 hours to discuss the matter and work toward a resolution.
Thank you for bringing this to our attention.
Amazing service!
Amazing service!
I got a callback within 3 minutes after completing form online. The appointment was booked for next morning, service was performed quickly with the needed part sourced and installed.
I wish more companies operated this well!
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Express Repair
Thank you so much for your amazing review! We're thrilled to hear that you had such a positive experience from the initial callback to the completed service.
We're glad we were able to schedule your appointment quickly, source the needed part, and complete the repair efficiently. Your kind words mean a lot to our team, and we truly appreciate your recognition of our efforts.
Thank you for choosing us, and we look forward to assisting you again in the future!
The technician Vlad was courteous and…
The technician Vlad was courteous and obviously very experienced. He spotted the problem with my fridge almost immediately. It took him no time at all to fix it and gave me pointers going forward. I highly recommend this company.
22. Juni 2026
Bewertung ohne vorherige Einladung
Vlad
Vlad, came to check GE fridge. He is very professional and very good customer service. I recommend other customers to deal with the same for any fridge repairs. Excellent job. Thanks.
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Express Repair
Thank you for your kind review! We're glad to hear that Vlad provided professional service and great customer care while inspecting your GE fridge. We truly appreciate your recommendation and are happy you had a positive experience. Please don’t hesitate to reach out if you need any future appliance repairs.
Very good service to fix my Samsung…
Very good service to fix my Samsung refrigerator promptly ,the technician is very professional just a few minutes he figured out the issue abs within no delay ordered parts from Samsung and done the job by the second visit .
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Express Repair
Thank you for your kind review! We're glad to hear you received prompt service for your Samsung refrigerator and that our technician was able to quickly identify the issue and arrange the necessary parts. It's great to know the repair was completed efficiently on the second visit. We appreciate your trust in our service and are always here if you need help again in the future.
Very disappointing experience
Very disappointing experience. I called Express Repair to fix my dishwasher, but the issue was never resolved. The technician seemed unsure of the diagnosis and was even searching online for repair ideas during the service call. I was advised to replace expensive parts without a clear explanation or proof that they were faulty.
Despite the dishwasher not being repaired, I was still charged and later told the fee was for a "diagnostic service." When I disputed the charge, the matter was referred to a collection agency.
Based on my experience, I cannot recommend this company. Consumers deserve competent diagnosis, transparent pricing, and effective repair service.
29. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Express Repair
Hi Chiu,
Upon checking your file in our system, our manager has already reached out and communicated with you. If you have any further concerns, please feel free to contact us directly so we can assist you promptly.
Thank you.
Immediate response to repair request
Immediate response to repair request. Next day service for appraisal and the repair the day following that. Great communication and reliable. Would highly recommend.
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Express Repair
We're glad to hear you were happy with our quick response, next-day appraisal, and prompt repair service. It's great to know our communication and reliability met your expectations. We truly appreciate your recommendation and are here whenever you need us again!
LG washer issue resolved within an…
LG washer issue resolved within an hour. The engineer Vlad did a good job
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Express Repair
Thank you for your feedback! I'm glad Vlad was able to resolve the issue with your LG washer quickly and efficiently. We appreciate your kind words and are happy we could help!
Samsung dishwasher drain hose.
Samsung dishwasher drain hose.
Repair was done efficiently and neatly. Vlad was easy to work with and pleasant to deal with.
Would use again and recommend.
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Express Repair
Thank you for your kind review! I'm glad Vlad was able to repair your Samsung dishwasher drain hose efficiently and neatly. We’re happy to hear the experience was smooth and pleasant, and we truly appreciate your recommendation and support!
All good
All good
Quick service and fixed the dryer timely
7. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Express Repair
Thank you for your feedback! I'm glad the service was quick and your dryer was fixed in a timely manner. We really appreciate your support and are happy we could help!
vlad came to fix the maytag washer.
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Express Repair
Thank you for your feedback! I'm glad Vlad was able to come out and help with your Maytag washer. We appreciate you choosing us and are happy we could assist with the repair!
Vlad installed our Bosch dishwasher.
Vlad installed our Bosch dishwasher.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Express Repair
Thank you for your review! We're happy to hear that Vlad completed your Bosch dishwasher installation. We appreciate your feedback and are glad you were satisfied with the service. If you ever need assistance again, we’re here to help!
Maytag fridge was giving trouble …
Maytag fridge was giving trouble staying cool and Vlad came within hours of reaching out for service.
Great service, very professional
Will definitely recommend to friends
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Express Repair
Thank you for your great review! We're glad to hear that Vlad was able to respond quickly and resolve the issue with your Maytag fridge. It's wonderful to know you were happy with the professional service. We truly appreciate your recommendation and look forward to helping you again in the future!
Fixed whirlpool oven very prompt…
Fixed whirlpool oven very prompt service and excellent communication with service rep.
30. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Express Repair
Thank you for your kind review! We’re glad to hear your Whirlpool oven was fixed promptly and that you were happy with the communication from our service team. We truly appreciate your feedback and are always here if you need any further assistance!
Samsung Fridge is Fixed the Technician…
Samsung Fridge is Fixed the Technician Vlad did a good job he explained step by step everything a homeowner needs to know l will sure ask my friends to use this company.
30. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Express Repair
Thank you for your kind review! We’re glad to hear that Vlad did a great job repairing your Samsung fridge and took the time to explain everything clearly step by step. We truly appreciate your recommendation and your support. We’ll be sure to share your feedback with Vlad and the team!
Total waste of time as technician…
Total waste of time as technician couldn't diagnose the issue and keep repeating the amount in total which is extremely high.It is a scam. They are only interested in collecting the service fee. Do not trust this company.
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Express Repair
We’re very sorry to hear about your experience and that you feel this way. This is not the level of service we aim to provide, and we take your feedback seriously.
We understand how frustrating it is when an issue isn’t clearly diagnosed or when pricing feels unclear or unexpected. We would like the opportunity to review your case and better understand what happened. Please contact our customer service team with your details so we can investigate this further and address your concerns appropriately.
Thank you for sharing your feedback.
Tried to scam me without even looking
Called them to check my freezer that was not running. When the repair man named Alex showed up, he didn't even look at the internals or open the fridge before he started saying it was a compressor problem, while implying that I had damaged it and that they would have to remove the built in fridge and it would cost $2800 and take two weeks. I called a more reputable repair service and the gentleman fixed the fridge within 20 minutes and it cost $330. Avoid this business like the plague, they will try to scam you.
17. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Express Repair
Thank you for taking the time to share your experience. I’m very sorry to hear that you felt misled and frustrated during the visit.
What you described is not the standard we expect from our technicians or how diagnostics should be handled. A proper inspection should always come before any conclusions or cost estimates, and I understand how upsetting it would be to receive a high repair quote without that process being followed.
We take feedback like this seriously and will be reviewing this situation internally. If you’re willing, we would also appreciate the chance to investigate the specific visit further so we can address it appropriately.
Thank you again for your feedback, and I’m sorry we did not meet your expectations.
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