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Express Water Bewertungen 1 016

TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I have bought hundreds of these systems with ZERO support from you company and when i have product issues no help ever! Nobody ever calls me back and Zero help, i cant believe this company will not he... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I have had my RO elite Water quick connect for a few years now and testing the water comes out good but when I re-order my filters for a quick connect video, Water Express does not have the installati... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The diaphragm of the original tank of our water filtration system ruptured (not sure if it was me or a factory issue) and we were getting water through the Shrader valve when trying to pressurize. Th... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The company was easy to work with and when I had ordered filters direct the first time, I didn't receive my first time order discount. I sent a reply about not receiving my discount, and they returne... Mehr ansehen

Unternehmensdetails

  1. Wasseraufbereitungsunternehmen
  2. Heimwerkermarkt
  3. Wasserfilterlieferant

Über Express Water

Vom Unternehmen geschrieben

When you turn on a tap, you expect clean water, not a cocktail of contaminants like Chromium-6, which has been found in tap water across all 50 states.

Express Water is a leading provider of innovative water treatment solutions dedicated to ensuring clean and safe water for residential and commercial use. Our commitment to excellence and customer satisfaction drives us to offer a wide range of high-quality water filtration and purification systems that effectively remove impurities, contaminants, and pollutants, including PFAS (also known as microplastics or 'forever chemicals'), while preserving essential minerals and maintaining water's natural taste.

Our key offerings include:

Advanced Water Filtration Systems: We specialize in the design, manufacturing, and distribution of comprehensive water filtration systems. These systems utilize advanced technologies such as activated carbon and reverse osmosis, proven to reduce contaminants like chlorine, sediment, heavy metals, bacteria, and PFAS.

Exceptional Quality: We prioritize product quality and reliability. Our filtration systems are crafted using premium components, durable materials, and state-of-the-art manufacturing processes. Rigorous quality control measures ensure that each unit meets the highest industry standards.

Easy Installation and Maintenance: Express Water takes pride in providing user-friendly systems that are easy to install and maintain. Clear instructions and intuitive designs make the installation process hassle-free. Additionally, our filters have long-lasting cartridges, and we offer convenient replacement services and customer support.

Outstanding Customer Service: We value our customers and strive to deliver exceptional service. Our knowledgeable and friendly team is ready to assist with inquiries, technical support, and product recommendations, ensuring a positive customer experience from start to finish.

At Express Water, our mission is to make clean and healthy water accessible to everyone. By combining cutting-edge technology, reliable products, and excellent customer service, we are committed to being a trusted partner in the journey towards superior water quality.

Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

1016 Bewertungen

5 Sterne
4 Sterne
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Hat 94 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 1 von 5 Sternen

I have bought hundreds of these systems…

I have bought hundreds of these systems with ZERO support from you company and when i have product issues no help ever! Nobody ever calls me back and Zero help, i cant believe this company will not help its customers especially when i am selling and installing so many systems. Time to change products for our customers. Yor 3 stage filters used top be really good but the quality went to garbage and i cant have that for out customers anymore. Very sad and disappointed because i used ti really like your products

24. März 2026
Express Water-Logo

Antwort von Express Water

Dear Valued Customer,

We sincerely apologize for the frustration and disappointment you’ve experienced. We truly value your long-standing support and the many systems you’ve purchased and installed. We understand how important product quality and reliable support are for you and your customers.

Please be assured that we have reached out to you directly to provide assistance and resolve the issues you’ve encountered. Our team is committed to supporting you and ensuring you receive the help you need.

Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.

Best regards,
Expresswater

Bewertet mit 5 von 5 Sternen

The company was easy to work with and…

The company was easy to work with and when I had ordered filters direct the first time, I didn't receive my first time order discount. I sent a reply about not receiving my discount, and they returned my discount.
They are an honest company and I believe them to be trusted and have integrity. I appreciate this!

23. März 2026
Bewertet mit 4 von 5 Sternen

RO quick connect elite system

I have had my RO elite Water quick connect for a few years now and testing the water comes out good but when I re-order my filters for a quick connect video, Water Express does not have the installation video for the quick connect replacement filters it just shows one installation for the bigger filters. I hope when I connect these, it works correctly. And I note that these filters last longer than a year for one person. And as I continue to check with my digital water checking system, it continues to be still good to drink comparing to our tapwater in my house. Good product.

23. März 2026
Bewertet mit 3 von 5 Sternen

Wonderful Product... With Some Gripes

The product itself is truly wonderful. I'm so happy to finally have truly clean, delicious water. But I'm not without a few gripes. Setup instructions were self-contradicting at times. This made setup kind of a pain. Also, I was unable to buy a backup filter kit for the product I ordered due to none in stock. That's a concern. These filters have a life span and if inventory is not available when that lifespan is up, it's frustrating and may mean I can't use the product (which, I should point out, is medically necessary). I don't want to have to visit your site daily to try to make sure I always have backups on hand.

20. März 2026
Express Water-Logo

Antwort von Express Water

Dear Joey,

Thank you for sharing your feedback with us, and we sincerely apologize for the difficulties you experienced with the setup instructions and the frustration around filter availability. We truly value your input and want to make sure you feel supported.

We’ve sent you a separate email to assist you directly with your concerns about the filter replacement kits and to provide guidance on ensuring you always have backups available. Our team will work with you to make sure you have what you need, especially since clean water is medically necessary for you.

We appreciate your patience and understanding, and we’re committed to improving both our instructions and inventory availability so your experience is smoother moving forward.

Best regards,
EXPRESSWATER

Bewertet mit 5 von 5 Sternen

It Does the Job.

The diaphragm of the original tank of our water filtration system ruptured (not sure if it was me or a factory issue) and we were getting water through the Shrader valve when trying to pressurize. The tank we bought worked out just fine and it came pre-presurized to about 6.5psi so it was good to go right out of the box.

24. März 2026
Bewertet mit 5 von 5 Sternen

The man that took my order knew what I…

The man that took my order knew what I wanted but when I received it I immediately realized that I ordered the wrong filters. When I called express water back I got a lady she was immediately helpful giving me the address to return the products back.

23. März 2026

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