To be contacted via email by Customer Services regarding a product shelf life was heartening in this day and age. Any other company would probably have shipped what was in stock without even thinking... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This is not my first time ordering from here, and it surely won’t be the last. My items arrived early, which is very important for someone with keratoconus, especially when life gets busy. Not only di... Mehr ansehen
I've used eyecare shop for four years now and the service has always been excellent. the one time that there was an issue with the delivery (royal mail had lost the package), the problem was solved ef... Mehr ansehen
I have an artificial eye which I sometimes struggle to manage. I have found products from the Eyecare shop that I struggled to find anywhere else. Ordering was easy and I received my order within a... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Online retailer of eyecare products
Kontaktinformationen
Unit 48 Longshot Lane, RG12 1RL, Bracknell
- 01753 318 000
- hello@eyecare-shop.co.uk
- eyecare-shop.co.uk
4,9
Hervorragend
2302 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Eye drops
The description of the drops was accurate and having an expiry date was very useful. Although the website was not the best and delivery info a little confusing the service was excellent. The order was dispatched very quickly, well and securely packaged and the tracking facility spot on. All in all an excellent transaction. Keep it up
14. September 2025
Quick delivery and quality product.
13. September 2025
A comprehensive selection of eye care…
A comprehensive selection of eye care products at a very competitive price with prompt delivery.
12. September 2025
Excellent service from ordering to…
Excellent service from ordering to delivery. Informed throughout all steps of the process.
The product is good quality and exactly what I required.....robust, sleek and primarily slimline to fit in my small handbag.
Highly recommend
10. September 2025
Excellent product. Excellent service
This is the second time I’ve used this company. Their site is really easy to use. Produces are packaged well took 4/5 days from order to delivery. Will certainly order again from them.
24. August 2025
Very prompt reply to my email question
Very prompt reply to my email question, very easy to order from the website, very quick delivery. A pleasure to buy from you.
27. August 2025
Delivered the order quickly and all was…
Delivered the order quickly and all was fine.
20. August 2025
Good service... just what I wanted .. a good solid case to give protection to my new and expensive spectacles.
Good service
21. August 2025
Good order system and delivery
7. August 2025
Antwort von Eyecare Shop
Hello Royal Mail tried to deliver this parcel on the 25th. It was refused by the person in the house as 'customer not known'. Tracking link that we sent to you in the dispatch email verifies this.
We have actually now received the parcelback to us and again it says on the label that the customer was not known at that address
The name that you entered when placing the order is different to yours. Could you please check your order details to see if they are correct. If they are, please call us and we can liaise with Royal Mail to see why it was refused.
Great first time experience
First time using this company and I found them competitive and prompt re delivery. I’ll certainly consider using them again for some of my eye needs.
25. Juli 2025
Great to order from
Used this company a few times and am Impressed by how the items ordered have been of good quality, packaged well and delivered quickly.
22. Juli 2025
Prompt delivery.
11. Juli 2025
Easy and efficient
I have an artificial eye which I sometimes struggle to manage. I have found products from the Eyecare shop that I struggled to find anywhere else.
Ordering was easy and I received my order within a couple of days.
I have no complaints other than the product I ordered, along with postage, was more expensive than I had hoped, but I suppose that's down to it being a product that is not in demand much
15. Juli 2025
Great product and super swift service…
Great product and super swift service and delivery
14. Juli 2025
A regular customer
I regularly order from you because it is so easy to do and most importantly the products I buy are always in good order and the delivery is very speedy. Thank you
12. Juli 2025
Very good service
12. Juli 2025
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.