I think there should be a paddle or something to cover your eye when doing the eyechart. I used my hand to cover one eye and read the letters this didn't work very well either I was pushing on my eye... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Sylvia was amazing! She noticed that I had sent in a prescription that had actually expired. She emailed me and I was able to get in to an appointment that week. And instead of making me start over I... Mehr ansehen
Unternehmen hat geantwortet
l like the fact that l work somewhere where its hard to meet appointments for everyday life and Kodak take the time to make a way for their employees. To receive proper care.
We were unable to get an accurate reading for my vision until I finally handed over my previous prescription. I noticed several other people without prescriptions running into the exact same issue. Th... Mehr ansehen
Unternehmensdetails
Über Eyelation Technologies Inc.
Vom Unternehmen geschrieben
Eyelation Return Policy
Free Delivery & 30 Day Satisfaction Guarantee!
Last Updated Date: June 22, 2017
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
If you have any questions regarding our policy, please contact an Eyelation customer service representative at 888.308.4703.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
Kontaktinformationen
8525 W. 183rd Street, 60487, Tinley Park, Vereinigte Staaten
- (888) 308-4703
- questions@eyelation.com
- eyelation.com
4,1
Gut
10 182 Bewertungen
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Das haben sich andere Leute angesehen
Antwort von Eyelation Technologies Inc.
Hello Alicia,
We are so glad to hear that you had such a wonderful experience with us! It is fantastic to know that our team provided attentive care, high standards, and prompt fulfillment. Thank you very much for taking the time to share your positive feedback.
-Team Eyelation
Something wet wrong how can I send it back.?
Something wet wrong with my glasses or prescription.?
30. September 2026
Antwort von Eyelation Technologies Inc.
Hello Juan,
We’re so sorry to hear that you’re not satisfied with your new eyewear. We are dedicated to ensuring 100% satisfaction with every order, and it’s important to us that you find a product that works well for you.
We offer a 30-day return policy from the date of delivery, so you have the opportunity to return or exchange your new glasses. If you’d like to start a product exchange or return, please contact us by phone at 1.888.308.4703 or by email at questions@eyelation.com. We’ll even send you a FREE prepaid label to make the return process as smooth as possible.
– Team Eyelation
Antwort von Eyelation Technologies Inc.
Hello Antonio,
Your glasses were delivered on 09/14 to your PO Box. They were never picked up so the post office sent them back to us on 09/28. Please send an email to questions@eyelation.com to confirm your address so we can resend them to you.
-Team Eyelation
Unfortunately
Well, I placed an order on the 26th of September. I am now getting information today October 9th that it has been shipped. No communication between that time. Also the tracking number isn't registering for the package that is "shipped", the numbers they gave me to track package. Maybe it will be in next week sometime. Not pleased with the follow up On my purchase. This is my 3rd pair. First 2 came the same week I ordered. Not sure what's going on now.
8. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Dre,
Thank you for taking the time to share your feedback with us. As a returning customer, your ongoing support is greatly appreciated, and we recognize how frustrating it is to experience unexpected delays and a lack of communication regarding your latest shipment. Having a tracking number that does not update only adds to that uncertainty. We are currently looking into our processing procedures and carrier integration to ensure shipping notifications and tracking details are updated promptly for future orders. Our team is actively monitoring your package to ensure it arrives safely, and we are working to prevent similar communication gaps from happening again.
-Team Eyelation
Shipping address city - Can't change
There was no way to change the shipping address city once we got to the last page. I'm not certain if I'll receive my glasses because of the inability to correct the address.
9. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Chris,
A shipping label has been created but has not been picked up yet. If you could please email the correct address to kelly.mcclain@eyelation.com we will try and get it changed for you.
-Team Eyelation
Fast Deliverie ,Good Quality
29. September 2026
Antwort von Eyelation Technologies Inc.
Hello Joel,
We are thrilled to hear that you enjoyed the quick shipping and high quality of your order. Thank you so much for taking the time to leave such wonderful feedback!
-Team Eyelation
great experience with the…
great experience with the representative although limited variety of frames
8. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Kalinka,
We are glad you enjoyed your experience with our team, and we appreciate your feedback regarding our frame selection.
-Team Eyelation
Staff
Each Staff member I have worked with though Eyelation has been nice and helpful.
29. September 2026
Antwort von Eyelation Technologies Inc.
Hello Christine,
We are delighted to hear that every team member you interacted with provided great support and kindness. Thank you for taking the time to share your positive experience with us!
-Team Eyelation
Antwort von Eyelation Technologies Inc.
Hello Richard,
We are happy to hear that your experience purchasing with us was quick and simple. Thank you for your great feedback!
-Team Eyelation
Antwort von Eyelation Technologies Inc.
Hello Tierra,
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
Ty for the exchange
28. September 2026
Antwort von Eyelation Technologies Inc.
Hello Michael,
We are glad you enjoyed your experience with us and we appreciate your positive feedback regarding the smooth swap process. Thank you for sharing your thoughts.
-Team Eyelation
Antwort von Eyelation Technologies Inc.
Hello Eo,
We are so glad to hear that you found the purchasing process smooth and easy to use. Thank you for sharing your wonderful feedback with us, as we truly appreciate it!
-Team Eyelation
Antwort von Eyelation Technologies Inc.
Hello Carl,
We are so happy to hear that you had a wonderful experience with both our team's support and your item. Thank you so much for sharing your positive feedback with us!
-Team Eyelation
Cant see out of my glasses cam scratch…
Cant see out of my glasses cam scratch and had weird smudges can barely see through them
24. August 2026
Antwort von Eyelation Technologies Inc.
Hello Alonzo,
Thank you for your review. We are so sorry for the inconvenience. We offer a 30-day return policy from the date of delivery, which covers any damages to your frame or lenses. If you’d like to start a product exchange or return, please contact us by phone at 1.888.308.4703 or by email at questions@eyelation.com. We’ll even send you a FREE prepaid label to make the return process as smooth as possible.
-Team Eyelation
Antwort von Eyelation Technologies Inc.
Hello William,
Thank you for the 5-star review! We’ve designed our system to be as seamless as possible, and we're so glad it made ordering easy for you. We look forward to servicing you on your next order!
Stay safe!
Team Eyelation
The young lady that came was so nice…
The young lady that came was so nice and caring she took her time and was patient with everyone good job I'm sorry I didn't remember your name but thank you
2. Oktober 2026
Antwort von Eyelation Technologies Inc.
Hello Queenester,
We are so happy to hear that your team member was patient, attentive, and caring during her visit. It is wonderful to know she took the time to ensure everyone was well taken care of. Thank you for taking the time to leave such a kind review.
-Team Eyelation
Antwort von Eyelation Technologies Inc.
Hello Chantal,
We are so glad to hear that your ordering process was smooth and that your package arrived so quickly. Thank you for taking the time to share your positive experience with us!
-Team Eyelation
I can see with my new glases
26. August 2026
Antwort von Eyelation Technologies Inc.
Hello Liz,
We’re sorry to hear that you’re having challenges with your new glasses!
Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email questions@eyelation.com. We’ll even send you a FREE prepaid label to make the return process as smooth as possible.
– Team Eyelation
Service representative was amazing to…
Service representative was amazing to deal with and extremely helpful with recognizing me needs
29. September 2026
Antwort von Eyelation Technologies Inc.
Hello Amos,
We are so glad to hear that our service representative was attentive to your needs and provided such wonderful support. Thank you for sharing your positive experience with us!
-Team Eyelation
It took more than two months before my…
It took more than two months before my glasses was complete and shipped to me. I can't use the glasses because the prescription was not rightly used. It's blurring when I wear it.
24. September 2026
Antwort von Eyelation Technologies Inc.
Hello Roland,
We’re sorry to hear that you’re having challenges with your new glasses!
Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email questions@eyelation.com. We’ll even send you a FREE prepaid label to make the return process as smooth as possible.
– Team Eyelation
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