Great platform and fantastic customer support! Booking my driving lessons and test package through EZ License was super straightforward. The platform itself is easy to use, but their customer servi... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
My driving instructor Saffina is the best.Saffina is kind, patient and thorough in explaining and guiding me on how to handle the steering and controlling the car, and keeping the road safety rules wh... Mehr ansehen
Imran is very kind, patient and understanding and really helped me gain confidence on the road - I cannot recommend him enough!Every lesson is calm and he helps me make significant progress. If you’r... Mehr ansehen
Unternehmen hat geantwortet
Really disappointing experience. I booked a £74 lesson and the first instructor cancelled less than 24 hours beforehand. I used the credit to book another instructor, who also cancelled at short not... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
EzLicence is a marketplace that connects Driving Instructors with learner drivers. EzLicence emphasises transparency, providing people learning to drive with access to top-rated instructors and clear pricing structures. People learning to drive can browse instructors, check availability and book driving lessons in real-time.
Kontaktinformationen
Vereinigtes Königreich
- support@ezlicence.co.uk
- ezlicence.co.uk
4,4
Hervorragend
467 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 76 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Very clear and timely responses
Very clear and timely responses. Not too complicated to get in touch with the team either.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Vanessa, 😊 Thank you so much for your wonderful review! 💙 We're delighted to hear that you found our responses clear and timely, and that it was easy to get in touch with our team. Providing helpful and accessible support is always our goal. We really appreciate your kind words and wish you all the best on your driving journey! 🚗✨
The most professional driving instructor
Imran is the most professional driving instructor I have ever had. He is calm, patient, highly knowledgeable and always provides clear, practical advice. His guidance made a significant difference to my driving, and with only a few lessons I was able to pass my practical test.I highly recommend Imran to anyone looking to pass their driving test. His teaching not only helped me succeed but also gave me skills and advice that I will continue to use long after passing.
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
🎉 Congratulations on passing your practical test, Zein! 🚗👏 Thank you for taking the time to share your experience with Imran. It's fantastic to hear that his professionalism, patience, and practical advice helped you achieve your goal in just a few lessons. We're also glad the skills and confidence you've gained will continue to support you on the road. Wishing you many safe and enjoyable journeys ahead, and thank you for recommending Imran and EzLicence! 🌟😊🚘
I have had many driving instructors in…
I have had many driving instructors in the past few years and Mohamed is easily the best instructor I have had. Each lesson he helped me get better, his patience is unmatched and his teaching style was exactly what I needed to get me to pass and feel confident driving by myself on the road. I recommend him to anybody wanting to learn how to drive!
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
🌟 Congratulations on passing, Kyroe! 🎉🚗 Thank you for sharing your experience with Mohamed. It's wonderful to hear that his patience, supportive approach, and teaching style helped you build your skills and confidence behind the wheel. Wishing you all the best as you enjoy the freedom of driving, and thank you for recommending EzLicence and Mohamed to future learners! 💙👏😊
Cannot reach EzLicence - poor customer service
My instructor failed to show up for my lesson and only called when the lesson was nearly over. I then had to cancel the lesson manually through my dashboard, and the system unfairly charged me a late cancellation fee.
What made this even more frustrating is that the only way to contact EzLicence is by email, and despite contacting support immediately, I haven't received a response. I'm very disappointed with how this has been handled and hope EzLicence reviews my case, removes the incorrect fee, and issues a refund.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Mai! Thanks for your feedback. We're so sorry for the experience. We're here to help. To assist you further, kindly send us a detailed information about your concern here: https://support.ezlicence.co.uk/hc/en-gb/requests/new
Mr khyber is very helpful and he showed…
Mr khyber is very helpful and he showed enthusiasm in teaching. He is very hands on in guiding and correcting errors or mistakes. He is good in developing confidence in driving. Overall, a pleasant experience
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
😊 Thank you for your wonderful review, John! We're so pleased to hear that Khyber's enthusiasm, hands-on guidance, and supportive teaching style helped build your confidence behind the wheel. 🚗👏 It's great to know you had such a positive learning experience. We truly appreciate your recommendation and wish you all the best on your driving journey! 🎉🌟
They make finding an instructor and…
They make finding an instructor and booking lessons super easy. I really recommend using Brian if you're a first time learner as he really increased my confidence and helped me learn the skills I will need for my test and beyond. He is super patient and great at communicating. I left every session feeling more confident and passed my test first try.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
🎉 Congratulations on passing your test first go, Andrea! 🚗👏 That's an amazing achievement!
We're so happy to hear that booking lessons was easy and that Brian helped build your confidence every step of the way. 😊 His patience, communication, and support are exactly what we hope every learner experiences.
Thank you for your recommendation and for sharing your journey with us. Wishing you many safe and enjoyable drives ahead! 🚘✨💙
Khyber is a highly recommended…
Khyber is a highly recommended instructor in the Harrow/wembley area. After my first lesson I felt much more confident to drive and not only that but inclined to continue as his learner. His style of learning is different from the rest. I find other instructors to let you down or use inappropriate techniques like imposing remarks but he was 100% focused on making me a more productive driver.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Thank you so much for your wonderful review, H.J.! 🌟😊 We're delighted to hear that Khyber helped boost your confidence from your very first lesson. 🚗👏 It's fantastic that his supportive teaching style and focus on helping you become a better driver made such a positive impact. Wishing you all the best with the rest of your driving journey, and thank you for recommending Khyber to other learners in the Harrow/Wembley area! 🎉🙌 Safe driving! 🚘💙
driving instructor did not show up for
driving instructor did not show up for
Lesson and blocked my phone number. No response from the company after emailing for a refund. No customer support line . Use at your own risk
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Marcus, we're really sorry to hear about your experience and understand how frustrating this must have been. 😔
This isn't the experience we want for our learners. We'd like the opportunity to investigate what happened with your lesson, your refund request, and the communication you've received.
If you haven't already, please submit a support request here and include the email address used for your booking so our team can look into this as quickly as possible:
👉 https://support.ezlicence.co.uk/hc/en-gb/requests/new
We appreciate you bringing this to our attention and hope we can help resolve this for you. 💙
My instructor cancelled and told me to…
My instructor cancelled and told me to find a new person after having booked 20 hours, not showing up but still being charged for a 2 hour lesson I didn't have and cancelling once again less than 24 hours before our next lesson. I then also requested a refund to the website and suddenly my account/email doesn't exist and won't log in. I think it's a complete scam because I filed for a refund. I will be contacting my bank. In addition to this, the company don't even have a phone number to access customer service. It may look cheap, but don't fall into this trap. This company is terribly organised.
28. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
We're truly sorry to hear about your experience and completely understand how frustrating this must have been, Isabella. 😔 This is certainly not the experience we want for our learners.
We'd really appreciate the opportunity to investigate what happened with your lessons, the charge for the lesson you believe you didn't receive, your refund request, and the issue accessing your account. We'd love the chance to look into everything thoroughly and work towards making things right. 💙
Please submit a support request using the link below, and our team will review your case as a priority:
https://support.ezlicence.co.uk/hc/en-gb/requests/new?ticket_form_id=21427631370265 📝
Once we receive your request, we'll investigate the matter thoroughly and keep you updated throughout the process. We genuinely hope you'll give us the opportunity to resolve your concerns and provide the support you deserve. Thank you, and we look forward to helping you. 🙏
The driving experience was exceptional…
The driving experience was exceptional and remarkably smooth, and I am particularly pleased with the communication support provided via video call, utilizing sign language cause of I am deaf
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Thank you so much for your wonderful feedback, Mrs K.B Fendi! 🌟 We're delighted to hear that you had such a smooth and exceptional driving experience. 🚗✨ It's especially rewarding to know that the video call support using sign language helped make your learning experience more accessible and comfortable. 🤟💙 Thank you for sharing your experience with us, and we wish you all the very best for safe and confident driving ahead! 😊🎉
I had the best instructor
Kingsley is amazing, I was very nervous starting driving lessons again after bad experiences and my test becoming near. He helped me build confidence and broke down everything in a way I could understand. I passed my test the first time and I can definitely say he played a huge part In it. Thank you!
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
🌟 Thank you so much, Abigail! 😊 Congratulations on passing your test first time—that's an incredible achievement! 🎉🚗 We're so happy Kingsley was able to help you rebuild your confidence and make learning feel clear and manageable after your previous experiences. Your kind words mean a lot, and we'll be sure to share them with Kingsley. Wishing you many safe and happy miles ahead! 🚘💙
Very good and insightful driving…
Very good and insightful driving instructor
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
🌟 Thank you for your feedback, Denzel! 😊
We're so pleased to hear that you found your driving instructor very good and insightful. 🚗✨ Providing clear guidance and valuable knowledge is what helps learners grow in confidence and skill behind the wheel. 👏
We appreciate your support and wish you all the best on your driving journey! 🚘🎉🙌
Excellent driving instructor
Farhan is an excellent driving instructor. Throughout our sessions he was patient, professional and explained everything clearly, helping me build confidence and improve my driving. I would highly recommend him.
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
🌟 Thank you so much for your kind feedback, Reza! 😊
We're delighted to hear that you had such a positive learning experience with Farhan. 🚗👏 His patience, professionalism, and clear guidance are qualities we truly value, and it's wonderful to know they helped you build confidence and improve your driving skills. 💪✨
Thank you for your recommendation—it means a lot to us! 🙌 Wishing you safe and confident driving ahead. 🚘🎉
Humaira is a great instructor
Humaira is a great instructor, I would definitely recommend her.
20. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
🌟 Thank you for your wonderful feedback, Gizem! 😊
We're so happy to hear that you had a great experience learning with Humaira. 🚗✨ She is passionate about helping her students succeed, and we're delighted that her support made a positive impact on your journey.
Thank you for your recommendation! 🙌 Wishing you all the best with your driving goals, and safe driving ahead! 🎉🚘
I had a good experience with EzLicence
I had a good experience with EzLicence. The booking process was fairly simple. My instructor, Fareshta (I've only had 1 session so far), was professional, patient and reassuring, making me feel composed and relaxed. I would happily recommend EzLicence to anyone looking for independent instructors.
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Jordan 😊! Thank you for taking the time to share your experience with EzLicence and for your recommendation! ⭐⭐⭐⭐
We're delighted to hear that you found the booking process simple and straightforward. It's also wonderful to know that Fareshta made such a positive impression during your first lesson. Her professionalism, patience, and reassuring approach are exactly what we strive for, and we're glad she helped you feel relaxed and confident behind the wheel 🚗✨
We'll be sure to pass along your kind words to Fareshta. We wish you all the best with the rest of your driving journey and look forward to supporting you along the way! 😊👏 Thanks again for choosing EzLicence 💙
Qaiser was really helpful and gave good…
Qaiser was really helpful and gave good explanations. He made the lesson very comfortable
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Thanks so much for your kind words, Liz! 😊 We're delighted to hear that Qaiser was really helpful and provided clear explanations throughout your lesson. 🚗✨ Making learners feel comfortable and confident is exactly what we aim for. We'll be sure to pass your wonderful feedback on to Qaiser. 🌟 Thank you for choosing EzLicence, and we wish you all the best on your driving journey! 🚘😊
I would like to recommend Alaa as a…
I would like to recommend Alaa as a reliable, responsible and very pleasant person and instructor. All the material is explained very clearly and with an individual approach. In my case with the overseas driving license it was a super right choice.
15. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Thank you so much for your wonderful recommendation, Kateryna! 🌟😊
We're thrilled to hear that Alaa provided such a positive learning experience for you. 🚗👏 His clear explanations, individual approach, and dedication to helping each student succeed are qualities we truly value.
It's especially great to know that, as an overseas licence holder, you found his guidance helpful and that choosing Alaa was the right decision for you. 🌍✅
Thank you for your trust and support, and we wish you many safe and confident journeys ahead! 🚘🎉✨
I had my first lesson with Amjad and I…
I had my first lesson with Amjad and I was very calm thanks to him. He was very patient and never shouted or got irritated. Thank you for your help :)
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Thank you so much for your kind words, Mia! 😊🌟 We're delighted to hear that your first lesson with Amjad made you feel calm and comfortable behind the wheel. 🚗💨
Amjad is known for his patience, professionalism, and supportive teaching style, and we're glad he helped make your learning experience a positive one. 😊👏
Wishing you all the best with the rest of your driving journey, and thank you for choosing us! 🍀🚘✨
Recommend!
Easy to book, great instructor matching, absolutely recommend!
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
😊 Thank you for your fantastic review, Stefan!
We're thrilled to hear that you found the booking process easy and had a great experience with your instructor match. 🚗✨
Your recommendation means a lot to us, and we're delighted to have been part of your driving journey. Wishing you all the best with your lessons and getting your licence! 🎉🙌
5 star service
Any email to customer service is dealt with promptly and professionally. The app is easy to use and great value for money. Definitely recommend it to anyone looking to learn to drive
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von EzLicence
😊 Thanks so much for your kind words, Martyn!
We're delighted to hear you've found our customer service team prompt and professional, and that you're enjoying how easy the app is to use. 🚗✨
Your recommendation means a lot to us, and we're proud to be part of your driving journey. Wishing you all the best with your lessons and getting your licence! 🎉🙌
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