Really pleased I was kept in touch all the way from ordering my purchase until receiving it Arrived in quick time and in excellent condition
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We have used FabulousPhotoGifts for many years. Each Christmas I like to get my mom a personalised jigsaw - mum is over 90 so to have her 'very own' jigsaw makes her present all that bit extra spe... Mehr ansehen
The whole experience of buying from Venus Puzzle was easy, quick and simple. From selecting the product, through adding and editing the picture to choosing the packaging and paying was just a matt... Mehr ansehen
My jigsaw was made from a photograph I had taken of my daughter in an Oxford Street. It was a great shot but the puzzle enhanced it. One of the things I enjoyed as the picture came together was the ch... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Puzzles custom-made by VenusPuzzle are great for fun … or marketing your business! Unique and fabulous photo gifts!
Kontaktinformationen
Soblahov 480, 91338, Soblahov, Slowakei
- support@venuspuzzle.com
- fabulousphotogifts.co.uk
4,8
Hervorragend
2172 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great experience
16. Jänner 2026
All good
All good, l think. This puzzle was purchased as a present for a friend. They were happy to receive it, but l cant comment as to the build and quality.
14. Jänner 2026
Great Jigsaw and value for money.
I wanted to get a jigsaw puzzle as a gift for a friend?had been ill and was housebound. Once ordered the puzzle arrived earlier than its suggested delivery date which was great and furthermore it is a lovely product in every regard. I am more than happy. Thanks for doing a first rate job. A.B.
29. November 2025
Personal jigsaw puzzle
I bought this as a gift for my friend after receiving one myself last year which are so personal to the recipient one problem though had to purchase a frame from another company after not finding any on your website which was a shame because it's a big revenue to miss out on just my opinion though
29. Dezember 2025
Used multiple times and outstanding every time!
I’ve bought multiple personalised gifts from here and they’ve consistently been outstanding quality and very speedy with delivery. 100% recommend!
19. Dezember 2025
We have used Fabulous PhotoGifts for many years!!
We have used FabulousPhotoGifts for many years.
Each Christmas I like to get my mom a personalised jigsaw - mum is over 90 so to have her 'very own' jigsaw makes her present all that bit extra special.
The website/online ordering is easy to use, delivery is ultra quick. Quality is perfect. We have never been let down. We would highly recommend.
23. Dezember 2025
Bewertung ohne vorherige Einladung
Beautiful jigsaw… well made and…
Beautiful jigsaw… well made and colourful would definitely order again
5. Dezember 2025
The puzzle looks good on the front of…
The puzzle looks good on the front of the box. It is a christmas present so we will know when it is opened.
4. Dezember 2025
Great customer service
Great customer service
Resent puzzle when first wasn't delivered.
Can't fault it!
1. Dezember 2025
Put in my order
Put in my order , didn't take long to get here packed well okay when opened picture on box is good , don't know about the puzzle 🧩🧩 pieces as the puzzle 🧩 is for a Christmas present but think they will be of good quality
5. Dezember 2025
We have used Venus many times in the…
We have used Venus many times in the past for Jigsaws and have always been very happy with the quality and service.
4. Dezember 2025
Really great service and lovely puzzles…
Really great service and lovely puzzles made from favourite photos!
17. November 2025
Lovely personalised puzzle
Such absolutely lovely quick service for a personalised picture puzzle.
Given as a gift and recieved with delight.
Great quality. Very goid service.
3. November 2025
Great puzzles!
The puzzles look great and we're just what we wanted. Pleased with the quality of them and the speed of service.
27. Oktober 2025
A brilliant product!
My puzzle came out looking brilliant! Great service, I would definitely recommend to anyone thinking about doing this. The shipping time was more or less as predicted. I have had no issues whatsoever with my order
16. Oktober 2025
Missing pieces
The parcel arrived quickly and on time, but there were three pieces missing from the puzzle which is really disappointing, especially as it was a gift. Rather than a discount or refund, they only offer to send the remaining puzzle pieces, which is pointless given the puzzle has already been completed by the time you realise pieces are missing.
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von FabulousPhotoGifts
Hello,
We’re truly sorry to hear that your puzzle was missing a few pieces — we completely understand how disappointing that can be, especially when it was meant as a gift.
Every puzzle is produced and packed individually, and although our quality checks are very strict, a rare mistake can occasionally happen. We’ve already reached out to you directly to offer a suitable solution, including the option of receiving the missing pieces or a replacement puzzle, and a gesture of goodwill for the inconvenience.
We hope we can make things right and ensure you’re happy with your experience.
~
Kind regards
VenusPuzzle
Feel ripped off as paid extra to get…
Feel ripped off as paid extra to get delivery in time for a gift - this didn’t happen and I was not refunded
17. Oktober 2025
Antwort von FabulousPhotoGifts
Dear Suzanne,
We’re very sorry to hear about your experience and truly understand how disappointing a delayed delivery can be — especially when express shipping has been selected.
As soon as we learned that the initial parcel was being returned due to an address issue, we immediately produced a new puzzle and sent it out again with express shipping completely free of charge. We have since also refunded your express delivery fee as a gesture of goodwill.
We have also reached out to you directly via email to offer you further support.
~
Warm regards
VenusPuzzle
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.