Fallon & Byrne Bewertungen 

168
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Very professional planning for our wedding. Great food. Every single guest was pleased and told us so. Staff very attentive. Everything flowed smoothly and seamlessly on the day. Timings were spot... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I wouldn't go anywhere else for our yearly hampers or catering needs for the company I work for. Andres Suarez, the Fallon & Byrne sales manager, has looked after us for years. He and his team are... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My Aunt was delighted with her goodies and the delivery person was kind and courteous. He "only rang the door bell once" and wished me a 'nice day'. Very professional prompt call in relation to some... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fallon and Byrne stock a wide range of foods from around the world as well as an excellent range of wines. The 'to go' range of food, prepared in house, is good and can be frozen to be used when neede... Mehr ansehen

Unternehmensdetails

  1. Delikatessengeschäft
  2. auch in
  3. Anbieter von Werbegeschenken
  4. Food-Court
  5. Geschäft für Präsentkörbe
  6. Lebensmittelhändler
  7. Weinhandlung

Vom Unternehmen geschrieben

There’s a simple idea behind Fallon & Byrne and it’s this. We believe in wonderful food, fine wine and great company. We are dedicated to discovering what tastes great and sharing what we’ve found. Since opening the doors in 2006, Fallon & Byrne has established itself as THE place to consummate your love of all things delicious. There are multiple ways to explore a love of food, be it in our Exchequer Street flagship, which is housed in a beautiful heritage building and comprises an award-winning Food Hall, Dining Room, Wine Cellar and Ballroom, or in the comfort of your own home or office with our online ordering.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

168 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(168)

12 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very good nothing bad to say everything…

Very good nothing bad to say everything is great

2. November 2023
Fallon & Byrne-Logo

Antwort von Fallon & Byrne

Dear Pierre,

Thank you for your wonderful feedback! We're delighted to hear that everything is great. If you ever have any suggestions or if there's anything we can do to enhance your experience, please don't hesitate to reach out. We appreciate your positive review!

The Fallon & Byrne Team.

Bewertet mit 5 von 5 Sternen

Quick and easy to order

1. November 2023
Fallon & Byrne-Logo

Antwort von Fallon & Byrne

Dear Aoife,

Thank you for your positive feedback! We're glad to hear that your ordering experience was quick and easy. If you have any further comments or suggestions, feel free to let us know. We appreciate your business!

The Fallon & Byrne Team

Bewertet mit 3 von 5 Sternen

Was disappointed there weren’t fruits

Was disappointed there weren’t fruits, vegetables, fresh bread and many other assorted inventory usually available. Also I had to request a password reset twice (when your site wouldn’t accept the password I’ve been using) - and neither time was a link sent. I had to contact your office.

1. November 2023
Fallon & Byrne-Logo

Antwort von Fallon & Byrne

Dear Marianne,

Thank you for your feedback. We've added fruits, vegetables, and we will shortly be adding fresh bread to our inventory based on your input. Apologies for the password reset inconvenience; we're working to improve it. We appreciate your suggestions.

Best regards,
The Fallon & Byrne Team

Bewertet mit 5 von 5 Sternen

Professional and prompt service

I placed an order for 14 bottles of wine, 2 of the bottles arrived damaged and 2 were missing. They quickly sent out a new order replacing the 2 that were damaged and including the 2 omitted from the first shipment. The responsiveness was top notch and the woman I spoke to (Aoife) was sympathetic and professional.

9. Oktober 2023
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Antwort von Fallon & Byrne

Dear Trina,

Thank you for sharing your recent experience with us. We apologize for the inconvenience with your initial order. We're glad to hear that our team, especially Aoife, could swiftly resolve the issue. Your satisfaction is important to us, and we will make sure to pass on your kind words.

We look forward to serving you again in the future.

Warm regards,
The Fallon & Byrne Team.

Bewertet mit 5 von 5 Sternen

Hamper delivered on time

I pre ordered the hamper and it arrived as a gift on the scheduled date

10. Oktober 2023
Fallon & Byrne-Logo

Antwort von Fallon & Byrne

Dear Loretta,

Thank you for sharing your positive experience with us. We're thrilled to hear that your pre-ordered hamper arrived as scheduled.

If there's anything else we can assist you with, please don't hesitate to let us know.

Warm regards,
The Fallon & Byrne Team

Bewertet mit 4 von 5 Sternen
Fallon & Byrne-Logo

Antwort von Fallon & Byrne

Hi Dan,

Thank you very much for your lovely review we really appreciate it and we are glad to hear that our customer care team took good care of you.

We look forward to serving you again in the near future.

Kind regards,
Andres.

Bewertet mit 5 von 5 Sternen

Sending some kindness

My Aunt was delighted with her goodies and the delivery person was kind and courteous. He "only rang the door bell once" and wished me a 'nice day'. Very professional prompt call in relation to some minor substitutions. I received a superb hamper last week. Love the packaging. Fabulous house coffee.

2. Oktober 2023
Fallon & Byrne-Logo

Antwort von Fallon & Byrne

Dear Anne,

We're delighted to hear your Aunt enjoyed her goodies and that our delivery person provided a kind and courteous service. We're also glad you liked the minor substitutions and found the hamper and packaging to your satisfaction. It's great to know you're a fan of our house coffee!

We look forward to serving you again soon.

Best regards,
The Fallon & Byrne Team

Bewertet mit 5 von 5 Sternen

The options on the website for the…

The options on the website for the hampers were quite good. The one we chose was perfect for a family that had a recent addition. The delivery was quick with proof as well. Highly recommended! :)

29. September 2023
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Antwort von Fallon & Byrne


Dear Maggie,

Thank you for your wonderful feedback! We're delighted you found the perfect hamper for your family. We're thrilled to hear you were pleased with our quick delivery and proof of delivery. Your recommendation means a lot to us!

Best regards,
The Fallon & Byrne Team.

Bewertet mit 5 von 5 Sternen

Fast delivery

Great customer service, good tracking of parcels and fast delivery. would recommend.

29. September 2023
Fallon & Byrne-Logo

Antwort von Fallon & Byrne

Dear Noemi,

Thank you for sharing your positive experience with us! We're delighted to hear that you found our customer service exceptional, and that our parcel tracking and delivery met your expectations. Your recommendation is greatly appreciated!

Best regards,
The Fallon & Byrne Team

Bewertet mit 5 von 5 Sternen
Fallon & Byrne-Logo

Antwort von Fallon & Byrne

Dear Pamela,

We're thrilled to hear you're pleased with both our product and delivery service. Your satisfaction is our priority. Should you ever need anything else, feel free to reach out.

Best regards,
The Fallon & Byrne Team

Bewertet mit 1 von 5 Sternen

Wrong place

The delivery guy was nice and polite but I needed to walk more than a block to get there because he was in the wrong place, so I told him the office was in the same spot but on the other street... He just gave me the bags with 20 heavy cans...

17. September 2023
Fallon & Byrne-Logo

Antwort von Fallon & Byrne

Hi Valeria, Thank you for taking the time to write a review for us. We would love to chat to you about your Delivery. Would you mind sending your contact details to our feedback@fallonandbyrne.com email so that we can get in touch with you?
Thank you.

Bewertet mit 5 von 5 Sternen

Sorted out a communication issue very…

Sorted out a communication issue very quickly. Item delivered on time. Would recommend the company for reliability and communication

12. September 2023
Fallon & Byrne-Logo

Antwort von Fallon & Byrne

Dear Gabby,

We greatly appreciate your feedback! Resolving the communication issue promptly and ensuring timely delivery is our commitment to service excellence. Your endorsement of our reliability and communication is truly valued. If you ever need further assistance, feel free to contact us.

Best regards,
The Fallon & Byrne Team.

Bewertet mit 5 von 5 Sternen

I had a question about how to order a…

I had a question about how to order a gift, and everyone was so lovely and helpful and responded very quickly - will absolutely order from you again - thank you

12. September 2023
Fallon & Byrne-Logo

Antwort von Fallon & Byrne


Dear Elisa,

We're delighted to hear about your positive experience with our team! Providing timely and helpful assistance is a top priority for us. We're thrilled to have earned your trust and look forward to serving you again in the future. Thank you for choosing us!

Warm regards,
The Fallon & Byrne Team

Bewertet mit 5 von 5 Sternen

Product quality + excellent Customer…

Product quality + excellent Customer service

6. September 2023
Fallon & Byrne-Logo

Antwort von Fallon & Byrne

Dear SP,

We greatly appreciate your feedback! It's wonderful to hear that you're satisfied with both the quality of our product and our customer service. If you ever need further assistance, don't hesitate to reach out. Thank you for choosing us!

Best regards,
The Fallon & Byrne Team

Bewertet mit 5 von 5 Sternen

Wonderful Surprise of. goodies.

Arrived right when I was told it was. Gift for my kid, who loved it and said everything was wonderful. Also said the mixed grilled vegetables and mashed potatoes were amazing. Thank you for doing such a great job.

31. August 2023
Fallon & Byrne-Logo

Antwort von Fallon & Byrne

Dear David,

Thank you very much for your lovely review and we are truly happy to hear that your kid loved our delicious food made in house. We hope to assist you in the future.

Have a lovely day,
The Fallon and Byrne Team.

Bewertet mit 5 von 5 Sternen

Very professional planning for our…

Very professional planning for our wedding. Great food. Every single guest was pleased and told us so. Staff very attentive. Everything flowed smoothly and seamlessly on the day. Timings were spot on. No hesitation in recommending Fallon & Byrne as a wedding venue.

23. August 2023
Bewertung ohne vorherige Einladung
Fallon & Byrne-Logo

Antwort von Fallon & Byrne

Dear Kevin,

Thank you very much for your lovely review, we truly appreciate it and we will make sure we pass this on to our events team. They will be delighted to hear that you were very happy with the outcome of your wedding.

Wishing you a fantastic day,
The Fallon & Byrne Team.

Bewertet mit 3 von 5 Sternen

I was buying a gift voucher for a…

I was buying a gift voucher for a friends birthday which start on your website as €50 and the next choice was €75 . I do think they the customer should be able to pick the amount that they want .

6. August 2023
Fallon & Byrne-Logo

Antwort von Fallon & Byrne

Dear Lavinia,

We appreciate your feedback regarding our gift voucher options. We will definitely look into adding more choices for customizable denominations. Your input means a lot to us to continue to improve our services to our customers. Thank you for bringing this to our attention.
The Fallon & Byrne Team.

Bewertet mit 5 von 5 Sternen

Food was delicious & was delivered…

Food was delicious & was delivered promptly

7. August 2023
Fallon & Byrne-Logo

Antwort von Fallon & Byrne

Dear Catherine,

Thank you very much for your lovely review. We are truly happy that you enjoyed our delicious food and that it arrived on time. We look forward to serving you again in the future.

The Fallon & Byrne Team.

Bewertet mit 4 von 5 Sternen

Somewhat disappointed!

I did not give you five stars as your envelope had an error. It should have been addressed to Shane and Linda, but it was incorrectly addressed to Sinead and Linda. Strangely enough the gift card was correct!

30. Juli 2023
Fallon & Byrne-Logo

Antwort von Fallon & Byrne

Dear Frances,

Thank you for taking the time to leave a review and for bringing this matter to our attention. We apologize for the addressing error on the envelope; that was certainly a mistake on our part. We're glad to hear that the gift card itself was accurate. Your feedback helps us improve, and we'll make sure to be more attentive in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

The Fallon & Byrne Team.

Bewertet mit 1 von 5 Sternen

A Disheartening Experience Under New Management

What used to be a charming and delightful establishment has now turned into another soulless shop under the new management.

The staff used to be attentive, friendly, and eager to assist, but now they appear unhappy and demotivated.

The quality of the food has taken a nosedive since the new management took over. Once a haven for culinary delights, the menu now features uninspired and lack-luster dishes. It's evident that corners are being cut, and the passion for serving delicious food has vanished.

What's worse is that the prices have skyrocketed, while the portion sizes have shrunk considerably. It's like they are trying to squeeze every penny out of customers without offering anything worthwhile in return.

The ambiance that used to make Fallon & Byrne so special has now been replaced with a sterile and cold atmosphere.

It's evident that the new focus is solely on profit, disregarding the loyal customer base that once made this place a gem in the city. They have lost touch with what made Fallon & Byrne unique, and it's disheartening to witness such a decline.

Overall, the changes in management have turned Fallon & Byrne into a shadow of its former self. I can no longer recommend this establishment to anyone seeking a memorable dining experience. It's truly a shame to see this once-beloved restaurant fall from grace under the hands of the new management.

22. Juli 2023
Bewertung ohne vorherige Einladung
Fallon & Byrne-Logo

Antwort von Fallon & Byrne

Hi Loretta, Thank you for taking the time to write a review for us. We would love to chat to you about your visit. Would you mind sending your contact details to our feedback@fallonandbyrne.com email so that we can get in touch with you?
Thank you.

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