Family Credit Management Bewertungen 

699
TrustScore 5 von 5

4,9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had such a great experience working with Megan! She was incredibly helpful, patient, and took the time to answer every single question I had about the debt management program. She explained everythi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My agent was very responsive and answered all of my questions almost immediately. All of the information I got from her made me feel very comfortable with this process and decided to sign up. I HAVE t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The response time was really fast. The process was simple and fast. Everyone who has reached out to me has been very friendly and supportive. I’m so thankful for this opportunity to finally be deb... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Got myself in a real financial mess to the tune of close to 50k in debt with credit cards. Family Credit Management did all the leg work and managed to get me on a payment plan for 6 years to be... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schuldnerberatung
  2. Kreditberatung

Vom Unternehmen geschrieben

Debt is stressful. We understand. Family Credit Management is a nonprofit organization that has been helping individuals and families get out of debt and regain financial stability for over 30 years. Our NFCC-certified credit counselors provide personalized, one-on-one guidance to help clients understand their financial situation and take control of their future. We offer a range of solutions tailored to each individual’s needs, including traditional Debt Management Plans (DMPs), debt settlement options for those who may benefit, and our exclusive DualTrack Repayment Plan, which combines structured repayment with strategic settlement when appropriate. For clients who are unable to repay all debts at once, we also offer our Priority Pay Plan, designed to help manage limited resources while addressing the most urgent financial obligations. Our approach focuses not only on resolving debt, but also on long-term financial health through budgeting, education, and behavior-based strategies. As a nonprofit credit counseling agency, our mission is to provide honest, practical solutions that work in the real world. We work directly with creditors to help reduce interest rates and fees when possible, while supporting our clients every step of the way. At Family Credit Management, our goal is simple: help people reduce stress, regain control, and build a more stable financial future.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

699 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(699)

699 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

What a blessing this is!

So far it has been an easy going process and Chris has been amazing so far! I am beyond blessed to have this opportunity as I lost my job caring for my two year old son who had a stroke this has lifted so much weight off my shoulder as I think about being debt free!

15. Juli 2026
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Antwort von Family Credit Management

We're so sorry to hear about everything your family has been through, and we truly hope your son continues to make progress.

I shared your review with Chris, and he was so happy to hear that he was able to make this process a little easier during such a challenging time. Moments like this are exactly why our counselors take the time to listen, answer questions, and make sure every person feels supported from the very beginning.

Thank you for trusting Family Credit Management to help you move toward becoming debt-free. We hope this is one less thing for you to worry about so you can focus on what matters most, and we're honored to be part of your journey forward.

Bewertet mit 5 von 5 Sternen

Contact Family Credit Management FIRST

I wish I would have contacted Family Credit sooner. The process was nonjudgmental, efficient and quick. I unfortunately tried using another company to resolve my accounts (Debt Relief) when all it did was cause my credit score to drop from good to bad.
If you truly are trying to get out of debt, please contact Family Credit Management.

14. Juli 2026
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Antwort von Family Credit Management

That feeling of wishing you had called sooner is something we hear often, but what matters most is that you found your way to Family Credit Management when you did.

Asking for help with debt can be difficult, especially after another experience leaves you feeling discouraged. Our counselors want every conversation to feel respectful and free of judgment, while giving you clear information about your options and a plan you can feel comfortable moving forward with.

Thank you for sharing your experience so openly and for encouraging others to reach out. We are so glad you found a path that feels right for you, and we hope the progress ahead brings back some of the confidence and peace of mind you have been missing.

Bewertet mit 5 von 5 Sternen

The team at Family Credit Counseling is great!

The team at Family Credit Counseling is great! They are helpful, knowledgeable and understanding. We had a good plan right away that fit my budget.

15. Juli 2026
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Antwort von Family Credit Management

I'm so glad you found a plan that felt right for you.

No two financial situations are exactly alike, and that's why our counselors take the time to understand each person's goals, budget, and concerns before recommending a nonprofit debt management plan. The best plan isn't simply the one with the lowest payment. It's the one you can realistically stick with month after month while continuing to live your life and make steady progress toward becoming debt-free.

Thank you for your kind words. Knowing you felt heard, understood, and left with a plan that truly works for your budget is exactly the experience we hope every person has when they contact Family Credit Management.

Bewertet mit 4 von 5 Sternen

Customer Service

Customer Service

15. Juli 2026
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Antwort von Family Credit Management

Providing great personal service is something we care deeply about at Family Credit Management. Our Client Services team takes the time to get to know each client's situation, answer questions, and make sure it's always easy to reach someone who can help. Whether it's a quick phone call, an email, or a text, we want every client to feel supported throughout their debt management plan, not just during enrollment.

Thank you for recognizing our commitment to personal service. We appreciate the opportunity to be part of your journey and look forward to celebrating your progress toward becoming debt-free.

Bewertet mit 5 von 5 Sternen
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Antwort von Family Credit Management

I made sure Whitney saw your review, and she was so excited to know she made such a positive difference for you.

One of the things that makes Family Credit Management special is our team. Our counselors genuinely care about getting to know the people they work with, understanding each person's situation, and helping them find the solution that's right for them. Every conversation is a chance to answer questions, offer guidance, and make sure people feel supported from the very beginning.

Thank you for taking the time to recognize Whitney. We know she's looking forward to seeing all the progress you'll make in the months ahead.

Bewertet mit 5 von 5 Sternen

Easy to use

Easy to use. Great communication. Great payment

14. Juli 2026
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Antwort von Family Credit Management

I'm so glad things have gotten off to such a positive start.

When you're looking for help with debt, you shouldn't have to choose between convenience and personal service. Whether it's communicating by phone, email, text, or completing the process online, we want it to be simple to get the information you need and feel confident about your debt management plan.

Just as important, the payment has to work in real life. A nonprofit debt management plan should fit your budget in a way that's realistic and sustainable, so you can make steady progress without feeling like you're falling behind somewhere else.

We're excited for you because this is where the real progress begins, and we hope each payment brings you one step closer to becoming debt-free.

Bewertet mit 5 von 5 Sternen

Hope!

Very Helpful! Informative and gives hope for a financially secure future!

14. Juli 2026
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Antwort von Family Credit Management

I'm so glad you're feeling hopeful about what's ahead.

When you've been carrying the stress of debt for a while, having a plan can change the way you look at the future. One of the best parts of what we do is helping people see that there really is a path forward. Our nonprofit debt management program isn't just about paying off debt. It's about understanding your options, finding a plan that fits your budget, and giving you the confidence to start looking ahead again.

Wishing you all the best as you move toward a stronger financial future. We can't wait to celebrate your progress along the way.

Bewertet mit 5 von 5 Sternen

Easy for online, unable to access a physical location

Good service access to clear details and provide documentation easily

14. Juli 2026
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Antwort von Family Credit Management

Having the right information at the right time can make a big difference.

Whether it's reviewing documents, answering questions, or explaining the next step, we want people to feel informed and know exactly what's happening throughout the process. Making it easy to access the information you need is just one of the ways we help take some of the uncertainty out of getting started with a nonprofit debt management plan.

We're really glad that was your experience. Thanks for taking the time to share your kind words.

Bewertet mit 5 von 5 Sternen
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Antwort von Family Credit Management

Helping someone is about so much more than getting them enrolled.

It's making sure they feel comfortable, answering every question, and helping them understand exactly what to expect before they ever make their first payment. Those first conversations lay the foundation for everything that follows, and we're so glad we had the chance to be part of yours.

We can't wait to see all that you accomplish, and we're excited to be part of your journey.

Bewertet mit 5 von 5 Sternen

They made my payment affordable for me…

They made my payment affordable for me and I am now on my way to becoming debt free!

13. Juli 2026
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Antwort von Family Credit Management

That has to be such a good feeling.

Having a monthly payment that fits your budget can change everything. It takes away so much of the day-to-day stress and gives you a clear path toward becoming debt-free. That's what we hope every person finds through our nonprofit debt management plan.

Now comes the fun part... watching those balances go down month after month. We're excited for you.

Bewertet mit 5 von 5 Sternen

Quick and easy

9. Juli 2026
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Antwort von Family Credit Management

I'm so glad getting started was such a smooth experience.

Everyone's life looks a little different, so we try to make the process work for the person, not the other way around. Some people like to complete everything online, while others would rather talk through questions over the phone, send an email, or text back and forth. However someone chooses to communicate, we want them to feel like they always have a real person they can reach, someone who knows their situation and is there to help.

Thank you for sharing your experience. Knowing the process felt simple from the very beginning means a lot to us.

Bewertet mit 5 von 5 Sternen

Very easy to fill out application

Very easy to fill out application , representatives were able to answer all my questions wish e mail and on the phone. Also very polite and courteous felt no judgement at all

9. Juli 2026
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Antwort von Family Credit Management

I'm so glad you felt comfortable from the very beginning.

Applying for a debt management program comes with a lot of questions, and we think that's exactly how it should be. We want people to have the information they need to make an informed decision, whether that's through a phone call, an email, or however they feel most comfortable communicating. Just as important, we want every conversation to be met with kindness, respect, and never judgment.

Thank you for sharing your experience. We hope you continue to feel that same level of support throughout your time with Family Credit Management.

Bewertet mit 5 von 5 Sternen

Great communication and compassionate…

Great communication and compassionate people. Very open and honest.

9. Juli 2026
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Antwort von Family Credit Management

Being able to have honest conversations and ask questions without feeling pressured is something that's always been important to us.

Choosing a debt management program is a big decision, and we believe people deserve clear information, straightforward answers, and the time to decide what's right for their situation. Every financial story is different, and treating people with compassion and respect has always been at the heart of how we work at Family Credit Management.

Thank you for your kind words. We hope you always feel comfortable reaching out whenever you have a question or just want to talk something through.

Bewertet mit 5 von 5 Sternen

perfect

It was perfect

8. Juli 2026
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Antwort von Family Credit Management

I'm really glad to hear you had such a great experience.

Sometimes the best compliment isn't about one conversation or one person. It's knowing the whole experience felt exactly the way it should. That's what we hope for every person who chooses Family Credit Management.

Thank you for your kind words.

Bewertet mit 5 von 5 Sternen

I have been in a living hell for 6…

I have been in a living hell for 6 months, Jenny was wonderful and understood my dilemma.
I feel confident that going forward, my debts will be managed quickly and efficienly.

8. Juli 2026
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Antwort von Family Credit Management

I shared your review with Jennie, and she was genuinely touched by your kind words.

No one wants to feel like they have to carry the weight of financial challenges alone. One of the things Jennie does so well is taking the time to listen, understand what someone is going through, and help them see that there really is a path forward. Before making a decision about a nonprofit debt management program, we want every person to feel heard, have their questions answered, and understand all of their options. It's the kind of personal, one-on-one support we've always believed in at Family Credit Management.

More than anything, I'm so glad you're feeling hopeful and confident about what's ahead. You deserve that. We'll be celebrating every bit of progress with you as you move closer to the financial freedom you're working toward.

Bewertet mit 5 von 5 Sternen

They were very informative and very…

They were very informative and very prompt and professional with any questions I had.

8. Juli 2026
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Antwort von Family Credit Management

I'm really glad you felt like your questions were answered along the way.

Choosing a debt management program is a big decision, and we never want anyone to feel like they have to make that decision without having all the information. Taking the time to explain how the program works, answer questions honestly, and make sure people understand their options is one of the most important parts of what we do.

The best questions are the ones that get asked, and we're glad you never felt like you had to figure things out on your own.

Bewertet mit 5 von 5 Sternen
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Antwort von Family Credit Management

We know life is busy enough without adding more stress, so we've always tried to make things as simple as we can. Whether it's answering a quick question, explaining how your debt management plan works, or keeping you updated along the way, we want working with Family Credit Management to feel easy, personal, and never overwhelming.

We really appreciate you sharing your experience. We hope things continue to feel just as smooth, and if you ever need anything, you know we're only a phone call, email, or text away.

Bewertet mit 5 von 5 Sternen

I've used this company before and they…

I've used this company before and they were really helpful and considerate of my circumstances! They helped me get out of debt once before and I know they will again. Very trustworthy company!!.

7. Juli 2026
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Antwort von Family Credit Management

I'm really glad you thought of Family Credit Management again.

Sometimes life throws us a curve we weren't expecting, and needing help a second time doesn't change the fact that you're moving forward. Every financial situation is different, so we've never believed in a one-size-fits-all approach. We take the time to understand what's going on, explain how our nonprofit debt management program works, and help people find a plan that fits where they are today.

The confidence you have in us means a lot because it's based on your own experience. We're grateful to be working with you again, and we can't wait to see you reach that debt-free finish line.

Bewertet mit 5 von 5 Sternen

Great service

Great service
Very friendly took care care of what I needed
Felt very comfortable talking to customer service

7. Juli 2026
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Antwort von Family Credit Management

Feeling comfortable enough to have an open conversation about your finances is something we never take for granted.

We know those conversations aren't always easy, so we want every person who contacts Family Credit Management to feel like they're talking with someone who will listen, answer questions honestly, and take the time to understand what's going on. That's been part of how we've worked with people for more than 30 years, and I'm really glad that's the experience you had.

We hope you always feel just as comfortable giving us a call, sending an email, or even texting whenever you have a question. That's what we're here for.

Bewertet mit 5 von 5 Sternen

Quick

Quick, simple and easy. Love the texting feature.

5. Juli 2026
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Antwort von Family Credit Management

We're so glad you loved the texting feature!

Life is busy enough without having to play phone tag. Whether someone prefers a quick text, an email, or a phone call, we want communicating with Family Credit Management to feel easy and fit into their day, not add one more thing to their to-do list. It's just one of the ways we try to make getting help with debt a little less stressful and a lot more personal.

We hope working together continues to be just as easy, and if you ever need us, you know how to reach us... even by text.

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