Service good and staff efficient and did all that was required

Booked online for my MOT, but as soon as I entered reception it felt very personable and friendly. First time using the Maidencraig garage, but made to feel very welcome and not just another booked online punter. Friendly, fast and efficient service and I will definitely rebook my MOTs there from now on - the guys were great.

Another great experience having MOT and full service at Farmers in Blairgowrie. Ross was friendly and helpful as ever, and they were incredibly efficient and phoned as soon as my car was ready. All done and dusted by lunch time. Thanks again!

Booked appointment night before & only few hours before drop off time.
Had a polite & warm welcome at reception & received phone call as promised to let me know when I could pick my car up. Whole process from start to finish was seamless & very professional.

service was fast. Staff were friendly and efficient. price was reasonable. Booking in was straightforward.

Can't fault the on line booking process, price or service, although I have to mention the staff we dealt with when dropping the car off and later picking it up again, could have been more customer friendly...

Despite their web site specifying the wrong tyre for my C4 the Bathgate guys redeemed their reputation, express ordering the correct tyre and fitting it on time. Advice given with a smile "always check your tyre size"

Jason is great talking to the mechanic and sharing their knowledge and very honest and trustworthy

I asked to check exhaust noise and suspension on passenger front wheel. No feedback back was given….

No call was made to my mobile. On dropping car I was asked if nothing major to be done… they had permission to go ahead with work. When I arrived after work… I was told they had been trying to contact me several times .. they had correct mobile. I needed 3 new tyres at (22,000 miles and at the first MoT. 2023. I hadn’t called back so the work hadn’t been done. No calls were on my phone log…. But I got the blame.

I went for the interim service and MOT. On the sheet of works , it didn’t highlight that an oil and filter change had been done? I don’t know? Was that not part of the interim service. Just letting you know, my confusion? As this was what was needed for the service my log book needed. I wondered if my log book was taken out the car? No sure … my service book was taken out of the glove compartment and was possible missing the log book ( but not sure).

Also I waiting for my 3 new tyres … then as I drive home the tyre pressure warning light came on… I am still to check the tyre pressure on my tires….

You asked for feedback back… so I’m just giving it…
I got blamed for no phone calls. My phone was by my side all day. These things happened on both sides … d so o I tried not to spoil my pick up experience.

Otherwise reception staff were very friendly. I have used farmers for 15-20 years.

Val Allingham

Booking is easy & the outlet close to home

So far my air con is working so all is good.

Convenient booking and quick service. Friendly staff too

Excellent value and service, very friendly and professional staff.

Pleasant staff and great advice .

Great service , ordered the wrong tyres but it wasn't a problem for them , they got the right ones , showed me the problem and sorted it for me and gave me a follow up timescale to make sure the same problem hasn't reoccurred. Wasn't waiting long and a decent price.

Reminder when Mot and Service is due and are courteous helpful in explaining any work that has to be done

Always first class service from all of the guys.

The service was good but I was not particularly happy with the glue stains left all around both new tyres, a poor finished look to my wheels

Very easy process of booking in and the fitters and staff in reception are all very helpful East Kilbride Branch

Staff very helpful did a good job.