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FatFace - CAMBRIDGE 2 Bewertungen 

146
•
TrustScore 4.5 von 5

4,7

7/8 Market Street, CB2 3PA Cambridge, Cambridgeshire, GB

•

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I recently bought three dresses and two pairs of wide-legged cropped trousers from FatFace, and I’m really pleased with my purchase. Everything fits perfectly, and the quality is excellent. The orderi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Due to very limited store space locally FatFace only seem to stock jeans in very dark blue in my size (hint we don’t all want dark blue!) I ordered a pair online. There was a two day delay to be able... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Staff were (eventually) helpful, although a bit too much in-house banter upon entry! Not enough stock so forced to buy items online & go to shop to collect because of FF's delivery charges. More item... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We are regular visitors of this shop but was away for a while. When visited last week we met this lovely person who was extremely helpful but professional. He is an asset to your organisation. Grant,... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Bekleidungsgeschäft
  2. auch in
  3. Damenmodengeschäft
  4. Geschäft für Modeaccessoires
  5. Herrenmodengeschäft

Vom Unternehmen geschrieben

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktinformationen

  • 7/8 Market Street, CB2 3PA, Cambridge, Cambridgeshire, Vereinigtes Königreich

  • 01223 354794

4,7

Hervorragend

TrustScore 4.5 von 5

146 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,7

Alle Bewertungen

(146)

14 949 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Purchased a great quality jacket in…

Purchased a great quality jacket in sales with a further reduction on top. Very pleased

2. September 2022
Bewertung ohne vorherige Einladung
FatFace - CAMBRIDGE 2-Logo

Antwort von FatFace - CAMBRIDGE 2

Good Morning Martin
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality you received.
Have a great day!
Take care, EP

Bewertet mit 5 von 5 Sternen

Great quality clothes

Great quality clothes. People very friendly , no quibble on returning. Great Scottish fellow. Very kind and helpful.

25. August 2022
FatFace - CAMBRIDGE 2-Logo

Antwort von FatFace - CAMBRIDGE 2

Hi Louise,

Thank you for taking the time to leave such positive feedback about our Cambridge Store. Please be assured that your comments will be passed on to the store.

Have a great day!

Take care, EG

Bewertet mit 1 von 5 Sternen

Went to return a product I bought…

Went to return a product I bought online with PayPal only to be told that it couldn't be returned to a branch as it was PayPal. I had travelled specifically into Cambridge to make the return so it was a complete waste of time. Returned via Royal Mail in the end but paperwork didn't say PayPal returns weren't viable in brach.

24. August 2022
FatFace - CAMBRIDGE 2-Logo

Antwort von FatFace - CAMBRIDGE 2

Good Afternoon,

Thank you for your review. PayPal refunds should be permitted in store as long as they have not been paid with PayPal Payin3. I do apologise you were told otherwise and can understand how frustrating this would be. This will be picked up with the store separately -KC

Bewertet mit 5 von 5 Sternen

Order arrived quickly

Order arrived quickly. Dress fitted perfectly.

15. August 2022
FatFace - CAMBRIDGE 2-Logo

Antwort von FatFace - CAMBRIDGE 2

Good Afternoon Caroline
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
EP

Bewertet mit 5 von 5 Sternen

Friendly faces at FatFace

I rarely visit the city centre any more, today is an exception. I went into FatFace in Cambridge as I was looking for a particular item. Very friendly banter was going on between a staff member as I entered. The man sounded very happy in in job. After a while browsing the mens clothes upstairs I asked the staff member if he could find me a hoodie in a size that I couldn’t find. He was efficient and professional. More importantly was our discussion about FatFace and how long he had worked for the company. We talked about one of my Favourite shops in Burnham Deepdale, North Norfolk. It is a delight to meet someone who displays obvious pride in both his work and his employer. FatFace clothes should be easy to sell. They are consistently well made, and stylish. Other customers joined in our conversation and we also shared comments with each other about our various choices of clothing. This is what shopping should be like! No pressure, friendly helpful sales people who have the time for some light discourse. I don’t enjoy shopping anymore But on Thursday I left your shop feeling uplifted and having bought far more than I intended. The item I asked about was not in stock at the shop. It was dispatched to me at home for no extra cost and I got it yesterday. I will return to Cambridge city centre one day. I will make a bee line for the friendly faces at FatFace. Thank you 😊

11. Juli 2022
FatFace - CAMBRIDGE 2-Logo

Antwort von FatFace - CAMBRIDGE 2

Good afternoon, Stuart

Thank you for leaving us this review about your instore shopping experience at Cambridge. It's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.

Take care, JB

Bewertet mit 5 von 5 Sternen

Great As always

As always, great clothes from FatFace. One of my favourite shops. The staff in all the shops I’ve been in are so friendly and helpful and their clothes last for years.

27. Juni 2022
FatFace - CAMBRIDGE 2-Logo

Antwort von FatFace - CAMBRIDGE 2

Good Morning Darren
Thank you for your review.

I am so pleased to hear of your recent experience in our Cambridge store. Please be assured that I will pass this onto the crew members involved for you.

EP

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service. I contacted Fat Face regarding a parcel that was taking longer than I expected. They explained the reason for delay, They were ultra polite and helpful. The parcel arrived the next day. Lovely, Great quality, Perfect stuff.

9. Juni 2022
FatFace - CAMBRIDGE 2-Logo

Antwort von FatFace - CAMBRIDGE 2

Miss Simmons,
Thank you for taking the time to leave your 5* review. I am pleased to hear that you are happy with the service you received in our Cambridge store. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB.

Bewertet mit 5 von 5 Sternen

Easy return in store

Didn't fit, I was pleased with how easy it was to return in store.

29. Mai 2022
FatFace - CAMBRIDGE 2-Logo

Antwort von FatFace - CAMBRIDGE 2

Good Afternoon James,

Thank you for your 5 star review. Great to hear you made use of our in store returns. Have a great day -KC

Bewertet mit 5 von 5 Sternen

Love FatFace quality

Love FatFace clothing and it is such a good quality. It was my first time buying from them online and delivery was very efficient. Definitely 5 stars and would highly recommend this brand!

12. Mai 2022
FatFace - CAMBRIDGE 2-Logo

Antwort von FatFace - CAMBRIDGE 2

Hi there, Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.

Have a great day!
Take care, LE

Bewertet mit 5 von 5 Sternen

Very comfortable

3. Mai 2022
FatFace - CAMBRIDGE 2-Logo

Antwort von FatFace - CAMBRIDGE 2

Hi there, thank you for your 5* review. I am so pleased to hear that you are pleased with your recent order and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 5 von 5 Sternen

I usually shop in the StAndrews store

I usually shop in the StAndrews store , but while visiting family I went to the Cambridge store. I was so pleased to find that the staff in Cambridge are cut from the same cloth as my usual store (StAndrews). The staff were helpful and friendly and knew the stock. Fatface offers a good shopping experience with standards that filter throughout there stores. Well done St Andrews and Cambridge.

23. März 2022
Bewertung ohne vorherige Einladung
FatFace - CAMBRIDGE 2-Logo

Antwort von FatFace - CAMBRIDGE 2

Hi Joan, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! Take care, - ES

Bewertet mit 5 von 5 Sternen

Cambridge 2

Always great service very friendly and helpful staff

20. Februar 2022
FatFace - CAMBRIDGE 2-Logo

Antwort von FatFace - CAMBRIDGE 2

Good Afternoon Mel,
Thank you for your 5 star review. Lovely to hear you found our service great and our staff helpful. Have an amazing week ahead! -KC

Bewertet mit 5 von 5 Sternen

Very helpful staff, lovely clothes

The member of staff who helped me was great - I was looking for a specific cardigan, and he put a lot of effort into trying to locate the one that I wanted. It turned out to be out of stock, but he found one in another colour for me to try on before ordering the colour that I wanted. The cardigan has since arrived and is lovely.

2. Dezember 2021
FatFace - CAMBRIDGE 2-Logo

Antwort von FatFace - CAMBRIDGE 2

Hi Laura,

Thank you for leaving us your 5 star review.

I am pleased to read that your shopping experience was a positive one and that you are enjoying your purchase. I will ensure that your feedback gets passed on!

Have a great day!

Thanks again, JH

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