Great selection of Summer wear, lots of choice for shorts and T shirts/short sleeved shirts. Always a well presented shop and pleasant and helpful staff. Perhaps not always the cheapest, but the quali... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR Rugby, Warwickshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It would help greatly that delivery for collection dates are accurate and include the whole order. It is very annoying to have an email telling you that items are ready for collection and when you tur... Mehr ansehen
Unternehmen hat geantwortet
A variety of products to suit all ages. Natural materials, great designs & choice.
Unternehmen hat geantwortet
The staff were warm and welcoming to the store, nothing was to much trouble. I tried on numerous clothes, and Karen was so helpful getting other options from the shop floor. She was warm, friendly, ki... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktinformationen
Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR, Rugby, Warwickshire, Vereinigtes Königreich
- 01788 576602
4,7
Hervorragend
190 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Delivery was quick and both dresses…
Delivery was quick and both dresses were true to size and of excellent quality
30. September 2022
Antwort von FatFace - RUGBY
Thank you for your lovely review. We hope you love your items! -RS
Rugby - Great Experience
Popped in on Saturday evening and was served by Hannah. After a long day it was nice to be greeting by a friendly smile and chat. Great service.
3. September 2022
Bewertung ohne vorherige Einladung
Antwort von FatFace - RUGBY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
Ordered online and delivered swiftly
Ordered online and delivered swiftly, very pleased with my purchase. Beautiful quality and have had lots of compliments.
26. August 2022
Antwort von FatFace - RUGBY
Hi Donna, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fab well made clothes and fab service…
Fab well made clothes and fab service from Fatface
25. August 2022
Antwort von FatFace - RUGBY
Hi Clare, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwort von FatFace - RUGBY
Hi John
Thank you for taking the time to leave a review. I am so pleased to read that all issues were dealt with promptly and that you were happy with the service that you received.
Best Wishes DW
Great shopping experience in The Rugby…
Great shopping experience in The Rugby store, really helpful staff who went above and beyond to help me find a particular dress
18. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von FatFace - RUGBY
Good afternoon, Claire
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Rugby store.
Enjoy the rest of your day and stay safe. JB
Excellent customer service and a lovely…
Excellent customer service and a lovely colleague instore, he was very apologetic about a faulty product that was delivered but I received a speedy refund and a lovely chat about said colleagues visit to the cricket, if you read this I hope you had a lovely time.
13. Juni 2022
Antwort von FatFace - RUGBY
Good afternoon Sandra,
I am so happy to read what a positive experience you had in the Rugby store. I will be sure to pass this on to the wonderful team.
Enjoy the rest of your day - DW
Limited return options when using Paypal for online purchase.
I like to use Paypal when paying online - I no longer feel I can do this with FatFace as it limits your return options, you cannot return via instore method anymore. As a result, the whole process takes longer for your refund when you are limited to postal returns. I understand that this is to do with the fact that Paypal now has a Pay over 3 months option - which I hasten to add, I do not use. I find this a backward step and inconvenient. Hence the four star review.
30. Mai 2022
Antwort von FatFace - RUGBY
Good Morning Nicola
Thank you for your review.
I am so sorry to hear of your recent experience when using PayPal payment method. Please be assured that I have passed your feedback onto the appropriate department for future consideration.
Have a lovely day.
EP
Normal high quality polo shirts that I have always expected from FatFace
Excellent mail order service with good communications and on time delivery.
14. Mai 2022
Antwort von FatFace - RUGBY
Hello Brian,
Thank you for your 5* review, I am so glad to hear that you were happy with the service you have received.
Have a great day! JB
Excellent products at great SALE prices!
13. Mai 2022
Antwort von FatFace - RUGBY
Good morning, Jen
Thank you for leaving us this review, it's great reading such positive comments.
Have a great day! JB
Antwort von FatFace - RUGBY
Hello Annette
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received in our Rugby store. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Very good customer service & valued…
Very good customer service & valued option on
Fitting & style,
Had to return a sale item , no problem
Had an alternative in store,
Met thanks team Fat Face
8. Mai 2022
Antwort von FatFace - RUGBY
Hi there, Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Best Wishes, LE
Always great friendly service with…Love my Fat Face
Always great friendly service with clothing that is always amazing quality and good fit. Shop immaculate.
5. Mai 2022
Antwort von FatFace - RUGBY
Hi Charlie,
Thank you for your 5* review. I am pleased to hear that you love the quality of our products and the service you have received. Many thanks-AB.
Excellent quality items
3. Mai 2022
Antwort von FatFace - RUGBY
Hi Michelle Thank you for your review. I am so pleased to hear you are happy with your recent order. This is great news. Take care, LE
I absolutely love FatFace clothes
I absolutely love FatFace clothes - bought otter waterlily shorts for my daughter, giraffe shorts for my daughter in law. Two pairs of Skye skinny trousers in soft navy and soft gray. All perfect.
One jumper a little long - returmed easily at the local store to a really pleasant assistant. I cannot recommend their clothes and customer service enough.
2. Mai 2022
Antwort von FatFace - RUGBY
Good afternoon, thank you for your 5* review. I am so pleased to hear such positive feedback about the items you ordered and how easy the returns process was for you. Have a lovey day! Take care, EG
Rugby shop a must to visit……
Absolutely love it so many gorgeous clothes and quiet often has different offers when I visit. Always have a pleasant experience shopping. Helpful and friendly staff. Great store.
27. April 2022
Antwort von FatFace - RUGBY
Hi Diane, thank you for your review on the Rugby Store - this is so wonderful to hear! This will be passed on to the team. Take care, LE
A pleasant shopping experience..
Today I purchased a sweatshirt in the sale at FF, Elliots Fiels DShoppping Park, Lutterworth. The manager (Daniel) was very personable, and we discussed sport, tennnis, squash etc. A pleasant shopping experience allround. Many thanks.
9. März 2022
Bewertung ohne vorherige Einladung
Antwort von FatFace - RUGBY
Hi Kerin,
Thank you for your 5* review. We're happy to hear that you love your new purchase. Many thanks-AB.
Excellent as always
4. März 2022
Antwort von FatFace - RUGBY
Hi Karen
Thank you for reviewing us as 5 stars. We appreciate you shopping with us again. MJ
Very helpful staff
7. Februar 2022
Antwort von FatFace - RUGBY
Hiya, Thank you so much for leaving us a 5 star review regarding the service you received. LM
Great service
Great service. Abigail gave clear guidance, having explored my needs in a top. She also suggested a colour she thought would suit me - it did! Georgia processed my items and she was professional, friendly and discussed future fashion options. Also my items were folded beautifully- not just shoved in an
Bag which seems to be the norm in other shops! The Store was very clean and tidy too. Lovely experience. Thank you.
5. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von FatFace - RUGBY
Hello Tracey, Thank you for leaving us this 5* review about your instore shopping experience, it's great reading such positive comments about the service you receive from our staff instore especially Abigail and Georgia. Our feedback will passed on to them and thank you for being a loyal customer of ours! Have a great day! Take care, LM
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.