FCP Euro Bewertungen 1 648

Sent the wrong part and I've been on the phone waiting to talk to a rep for over 25 minutes if the have that much trouble with parts they need to hire 20 more customer reps. I entered the year make and modle and the part was displayed and I bought it.
I was out of town and scheduled a moble Mercedes BMW mechanic to meet me in Nevada as I would only be in town for 3 days, opens the box and says it's the worg part I call FCP Euro and wants me to pay to ship the parts back plus I had to Pau the time for the mobile mechanic and they tell me the parts I need are over double the cost. I'll stick with Pelican parts I've had parts for my porsche sent overnight when I was stuck and was dangerous to drive. NO MORE FUCP EURO good luck.

I’ve had a couple issues with some orders breaking and coming broken, and tried to solve it through my CC, which was my mistake. After some back and forth and miscommunication, I was starting to get very frustrated. FCP euro got back to me and took full responsibility, even though it probably was my fault for going the CC route. Andre helped me and was so helpful and very respectful. Even with me voicing my frustration, not only did they fix my issue immediately, they went above and beyond to make the situation right. I have nothing but great things to say about this company, they blow customer service out of the water of especially to other similar auto parts sites.

Hi, I order front and rear brake system for my bmw. And I paid extra for a fast shipping. And yes everything was delivered except the most important part the 4 brake disc rotors. I'd been calling all week to try and understand how are they going to resolve and every day I call they say something different, today is friday now i got told i have to wait until Monday for a response of the other team even do I been calling all week. I don't recommend FCP Euro. Last time I'm ordering bmw part from this company.

Still waiting for FCPeuro to”reach out” to me from their reply to my review on Feb 28. All they have to do is pay for return shipping and this problem goes away!! Do not purchase from them without double checking that the vehicle make and model hasn’t defaulted during the ordering process.
Same standard response!!! Again “do not purchase from FCPeuro”

Terrible communication - Mr Grayson, Lead Custoemr Service person, doesnt return emails or calls, cant call FCP - asa you cant get through there phone tree to even leave a message....

I've been a customer for a while now. They have a great product selection for my German cars, an easy-to-navigate website, and a lifetime guarantee on some of their parts. I highly recommend them.

Phone support is 10/10 but you have wait 15+ minutes to get anyone on the phone. There's no live chat.

Shipping times are delayed and unreliable. Inventory counts don't match what's displayed on the website. Don't pay for faster shipping. They can't fulfill the promise.

Used to be the top dog for euro parts. I can no longer recommend them. Please FCP fix your logistics and inventory. Love you guys, you can turn this around.

Trash company they don’t stand by the parts they sell. Bought something for my BMW and part didn’t fit. Wanted me to go jumping through hoops to get a refund. Stay away go to ECS Tuning or any other beware.

I've used FCP for several years now. Great service and selection of both OE and high quality aftermarket parts. The tutorials are also a plus for the DIY crowd.

First, they're sight shows parts available which are not; second there's a timely process whereas it takes them 3 days to process, have parts ordered shipped to them,they mail parts to you; but you've paid for express shipment. Then, they CONSISENTLY, send emails with changes for delivery! My delivery date was changed five times until I canceled my order! I'll never recommend nor utilize their sight again!

I can always find what I need for my car. Good prices and fast shipping, also.

FCP euro is probably the only reason I can keep 3 Porsches on the road in any capacity.

Excellent customer service and fast delivery.

Fcp euro is a great partner! They always have the parts I need in stock, their support goes above and beyond to answer any questions and make sure you have everything you need for your complete job.

If you own a German car, it's the best source for parts. They have everything you need and it's backed by a lifetime guarantee.

I've been ordering service and repair parts for my son's MK7 Golf S now for a couple of years from FCP Euro. So far, they have fulfilled my orders greatly. I do suggest that FCP Euro package brake rotors a bit better. Other than that, it was a good experience all around.

Great product, pricing and communication. FCP Euro is really trying to be your first choice!

Hands down best place to buy oem or oem quality replacements, fast shipping and great costumer service.

Had the parts I needed at a fair price. Quick shipping.
Quality technical emails are informing.