Scheduled for an appointment, then received a message canceling my appointment 24 hours before the install, with no accountability or thought about the customer! Guess preplanning went out the window.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had an amazing experience with GFiber, and I have to give a huge shoutout to Dudley and Jose. They were both incredibly kind, professional, and went above and beyond to make sure everything wa... Mehr ansehen
We currently work with GFiber in our building, and they have close to 30+ accounts here. Their customer service has been incredible. Mytzy and Jose have been great at attending emergencies and providi... Mehr ansehen
Unternehmen hat geantwortet
Dudley was great and had a lot of information about google fiber. Definitely will consider this network
Unternehmensdetails
Vom Unternehmen geschrieben
GFiber gives you reliable, high-speed fiber internet, built on a foundation of great customer service and transparent pricing. As one of Alphabet's "Other Bets," GFiber started in 2010 and has since continued to pioneer the gigabit and multi-gig internet experience for homes and businesses.
Kontaktinformationen
Vereinigte Staaten
- (866) 777-7550
- fiber.google.com
Hat 9 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Ran into Ashton & Silas and really…
Ran into Ashton & Silas and really enjoyed the service! 5 stars!
GFiber - Gossett
Ashton and Silas came by our apt complex in Nashville. We already have GFiber but they were very friendly and accommodating. Thanks!
I’ve had Gfiber for a couple years and…
I’ve had Gfiber for a couple years and it’s been great. I largely work remote and have never had issues with my audio/visual for videos.
Ashton and Silas have also been great reps in my area in Nashville!
Ashton and Silas
Ashton and Silas! Have done an amazing job and I love my GFiber
Ran into Ashton and Silas and was…
Ran into Ashton and Silas and was reminded about how great my service was with GFiber. 10/10 service!
Poor experience again
We have tried twice now, but have the same disappointing results this time as well. Missed appointments, crews who promise one thing and then supervisors who override those promises because they don't want to bear the expense to install lines correctly. It really comes down to a lack of care.
Just ran into Ashton and Mohammad in…
Just ran into Ashton and Mohammad in Green-hills. Have had the service for a while and it’s been great. Waiting on my new equipment time to upgrade!
Ran into Ashton and Mohammed and got…
Ran into Ashton and Mohammed and got set up. First class service
Never had any problems
Never had any problems, always was quick and easy.
GFiber has been the best internet…
GFiber has been the best internet provider I have had in Huntsville. It works so well and the local reps are so helpful. Shout out to Mari and Cynthia! Highly recommend talking to them if you’re wanting more info about signing up.
Exceptional Customer Service!
Mari and Cynthia were so great to talk to and super helpful with all of my questions!
I love GFiber
5 stars for GFiber. Reliable internet, smooth setup, and outstanding customer service. Their Huntsville team with Cynthia and Mari was helpful, responsive, and professional throughout the whole process. Highly recommend.
Kyle Austin and Julian were incredibly…
Kyle Austin and Julian were incredibly helpful!

Antwort von Google Fiber
Google fiber has always had phenomenal…
Google fiber has always had phenomenal service since I’ve gotten Fiber, one of the best internet services with no limits and the only thing they have ever changed on me was more speed for the same price! Khale and Mohammad were great here.

Antwort von Google Fiber
Excelentes productos
Excelentes productos y la atención de Jada fue espectacular, muy profesional. Los recomiendo 100%.

Antwort von Google Fiber
Nada helped me out
Nada helped me out! Gfiber is the best

Antwort von Google Fiber
I would leave a zero if I could
I would leave a zero if I could. Their customer service is awful. Their inability to resolve problems in a timely manner. Their customer service is rude and extremely unprofessional and unhelpful! There software issues caused major disruption in my business and shut me down during a very busy time. Extremely frustrating and unnecessary as they knew they had ip address issues and wait for customers to faced issues versus being proactive and ensuring their software is working properly! BS company

Antwort von Google Fiber
Great Internet. Great Price.
I'm happy to say I have had the pleasure to be a customer of Gfiber for the last couple of years, and it is an amazing service! Great customer service as well.

Antwort von Google Fiber
Margaret and Eleanor were phenomenal!
Margaret and Eleanor were phenomenal!! I came with a small issue and they fixed it immediately and I was in and out in order 10 minutes!!! Stellar service and such kind ladies will definitely recommend

Antwort von Google Fiber
Up front honest commitments from the sales team to the installer
Kyle was great provided me all the information I needed and followed up on his commitments after the install. I recommend this product and service to everyone.

Antwort von Google Fiber
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