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Accessible luxury women's clothing. Made with premium, natural fabrics. Winter collection sweaters are all made with only merino wool and cashmere. Conscious, ethical and sustainably made.
Vereinigte Staaten
4,2
8 Bewertungen
Bittet Kunden um Bewertungen
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Antwort von FIBFLX
Dear Lynn,
Thank you so much for taking a moment to share your kind words!
Knowing that the colors and natural materials resonated with you brings genuine joy to our studio. We take great care in curating rich, nuanced shades and honest textures that feel as wonderful on the body as they look.
We look forward to wrapping you in effortless elegance for many seasons to come.
With all our gratitude,
The FIBFLX Team
The customer service is incredibly responsive and I say this as several times I needed help with sizing .
The quality of the clothing is great
I’ve ordered corduroy pants and they are thick,warm and soft
I ordered light weight summer pants and even a store owner complimented them
Great company
Antwort von FIBFLX
Dear S.Marsh,
Thank you so much for taking the time to share your kind words—reading your note brought such pure joy to our entire team!
Knowing that our customer care could support you through every sizing decision means the world to us. Sizing is such an intimate, personal journey, and we consider it an honor to be there alongside you each time.
We are especially thrilled to hear that your lightweight summer trousers even caught the eye of a fellow boutique owner, and that our corduroy pants are keeping you thick, warm, and soft through the colder months. Hearing that our garments bring you effortless ease across the changing seasons is truly the sweetest reward for our craft.
Thank you for walking with our studio season after season. We cannot wait to keep crafting timeless pieces that bring you comfort and confidence.
With all our gratitude,
The FIBFLX Team
Quality products. Very fine soft merino sweaters in beautiful colors with flattering cuts. Prices are reasonable especially for the level of quality. The company is based in China and outperforms most China based companies I have dealt with in terms of customer responsiveness and authentic communications. I also appreciate the fact that it’s women owned and sustainably sourced. Shipping was prompt.
Antwort von FIBFLX
Dear Eleanor,
Thank you so much for your kind words—reading your love for our merino sweaters, flattering cuts, and prompt service brings immense joy to our team!
While our collections are studio-designed in New York, we believe craftsmanship knows no borders. We deliberately journey straight to the source to curate the world’s finest natural fibers—from Mongolian cashmere and European linen to fine Italian yarns—working directly with specialized master knitters worldwide. To ensure every piece arrives quickly, orders are carefully dispatched from our primary US fulfillment center or our regional international hubs based on immediate stock availability.
Knowing that our attentive care, honest materials, and female-led craft won your trust means the world to us. We look forward to keeping you wrapped in timeless warmth for many seasons to come.
With all our gratitude,
The FIBFLX Team
It’s always a chance to order from a fb ad. After researching reviews I decided to chance it. I spent weeks eyeing a jacket. Contacted customer service regarding fit, and jumped. Amazing fabric, and construction. I will be a repeat customer. Very difficult to find this type of quality currently. Take a chance. You will not regret it.
Antwort von FIBFLX
Dear CH,
Thank you so much for sharing your story with us.
Taking a chance on an online studio always requires a leap of faith, so hearing that our customer care helped you find the ideal fit brings a collective smile to our team. We pour quiet care into every seam and natural fiber, and knowing that the fabric and construction won you over in person is the highest reward for our craft.
We are truly honored to welcome you to our community, and we look forward to crafting pieces for you for many seasons to come.
With all our gratitude,
The FIBFLX Team
I found Fibflx a couple of years ago and have ordered from them multiple times; from a gorgeous shearling coat to brushed cashmere sweaters, fun striped pants, a cool asymmetric shrug. Their viewpoint is unique, stylish and rather minimal. I always feel great in their designs! I just wish they made all items in large:and extra large.
Antwort von FIBFLX
Dear Ann,
Reading your note brought such profound warmth to our small, all-female studio.
As the seasons turn, having you walk alongside us over these past years is a gift we cherish with all our hearts. You are truly the quiet soul and inspiration behind everything we create.
We also hear your wish for Large and Extra Large sizes loud and clear. Our patternmakers are already working to expand these silhouettes in our upcoming collections to bring you the same effortless drape and comfort.
Thank you for your enduring grace, trust, and honest voice, Ann. Through every season ahead, we hope to remain a gentle companion in your wardrobe, wrapping you in warmth and elegance every day.
With all our gratitude,
The FIBFLX Team
Antwort von FIBFLX
Dear Ann,
Thank you so much for your sweet note and gracious understanding!
While our in-stock pieces typically arrive swiftly once dispatched directly from our atelier, carrier transit can occasionally take a little longer than expected. We are always fine-tuning our express shipping routes to make every delivery as smooth as possible.
For your next order, please feel free to reach out to us directly at hello@fibflx.com—we would love to personally prioritize and expedite your parcel so it reaches your hands in the fastest time possible.
We are always here for you at hello@fibflx.com, and we hope your new piece brings you effortless elegance and lasting comfort.
Warmest regards,
The FIBFLX Team
FIBFLX has the best customer service I've ever dealt with. Truly. I had a sizing issue which they immediately and went beyond to remedy. Their responses were prompt and so polite. Everything was shipped in record time for having come from overseas and the quality of my three sweaters is exactly what you would hope for given that the higher cost. I will definitely purchase more in the future and highly recommend this company.
Antwort von FIBFLX
Dear W Johnson,
Reading your heartfelt note brought immense joy and pride to our entire team. Hearing that your three sweaters exceeded expectations and that our care made you feel truly looked after means everything to us.
We pour our hearts into sourcing these fine fibers and ensuring every piece fits just right. Knowing our craftsmanship and service resonated so deeply with you is the greatest affirmation our studio could ever receive.
Please remember that our door at hello@fibflx.com is always open to you—we cherish having you as part of our FIBFLX family and look forward to welcoming you back for many seasons to come.
With our deepest gratitude,
The FIBFLX Team
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