Finnies The Jewellers Bewertungen 1 592

TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Finnie's are a cut above, you go into their shop and you are treated like royalty. The shop is beautiful, it is such a nice place to be, just to sit and look at the gorgeous Jewellery, the assistan... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’ve used Finnie’s online shop twice recently and I will use them again. The jewellery is beautiful and the service is excellent. All items arrived well packaged and within 2 days of ordering. When a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I recently purchased an item online from Finnies and couldn’t be more pleased with the entire experience. The product arrived exactly as described—if anything, it exceeded my expectations in both qu... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Probably the world best customer service experience in the watch / jewellery industry Exceptional fast delivery, after care and support from this house Absolutely what to expect when buy... Mehr ansehen

Unternehmensdetails

  1. Juweliergeschäft
  2. Juwelier
  3. Uhrengeschäft

Über Finnies The Jewellers

Vom Unternehmen geschrieben

Shop Engagement Rings Shop Watches Our Brands Visit Our Showroom Contact Us "With three generations working within the business, family has, and will always, remain at the heart of everything we do."

Vom Unternehmen geschrieben

Finnies the Jewellers is an independent family jewellers located in Aberdeen, Scotland. Currently run by the Second & Third Generation and a team of 40 knowledgeable staff, we are here to provide the very best diamonds, giftware and luxury timepieces alongside some of the finest brands such as TUDOR, Chopard, Gucci & Messika.

Finnies Offers Free UK Delivery

Free UK Delivery

Free UK delivery by Royal Mail Special Delivery for orders over £100 (1st Class for orders under £100), Usually posted out the same or next working day.

Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

1592 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Christmas Gift

Christmas gift, arrived quickly, nicely packaged.

2. Dezember 2025
Finnies The Jewellers-Logo

Antwort von Finnies The Jewellers

Good afternoon, Paula,
Thank you for leaving a review.
We always aim to dispatch our orders in a timely manner and are pleased to hear this was the case with your order.
Wishing you a very Merry Christmas and we hope to assist you again in the future.

Bewertet mit 5 von 5 Sternen

A1 -excellent.

Prompt reply to enquiry and delivery.
Very helpful and pleasant to deal with - A1 👍🙏

2. Dezember 2025
Finnies The Jewellers-Logo

Antwort von Finnies The Jewellers

Good afternoon, Phil,
Thank you for leaving a review.
We're delighted to hear of the positive online shopping experience you had with us recently, and we hope to be able to assist you again in the future.
Wishing you a very Merry Christmas and all the vest best for 2026.

Bewertet mit 5 von 5 Sternen

Finnies always go above and beyond to…

Finnies always go above and beyond to provide great service with the most beautiful jewellery. I live on a Scottish Island and they couldn’t be more helpful when ordering online. They remember me too when I get a chance to visit in person!

2. Dezember 2025
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Antwort von Finnies The Jewellers

Good afternoon, Wilma,
Thank you for taking the time to leave a review.
We're delighted to hear of the great service you received with your recent order.
We are always more than happy to assist with any queries prior to making a purchase, especially to customers like yourself who aren't local to pop in store.
Wishing you a very Merry Christmas and all the very best for 2026.

Bewertet mit 5 von 5 Sternen

Great service

Great service, efficient process and quick delivery. Thank you.

2. Dezember 2025
Finnies The Jewellers-Logo

Antwort von Finnies The Jewellers

Good afternoon,
Thank you for leaving a review.
We're delighted to hear of your positive online shopping experience you had with us recently, and we hope to have the opportunity to assist you again in the future.

Bewertet mit 5 von 5 Sternen

Fantastic Service, Incredible!

Fantastic service, absolutely incredible...!
Order arrived less than 24 hours of placement.
15% discount also on a B&R watch.
Wouldn't go anywhere else now.

2. Dezember 2025
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Antwort von Finnies The Jewellers

Good afternoon, Wayne,
Thank you for taking the time to leave a review.
We're delighted to hear of fantastic service you received with your recent order and that it arrived in a timely manner.
We hope you enjoy wearing your new watch and look forward to assisting you again in the future.

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐ Fantastic Service from Finnies…



⭐⭐⭐⭐⭐ Fantastic Service from Finnies The Jewellers

I recently ordered a Seiko wall clock from Finnies The Jewellers, and I am extremely impressed with their customer service. They responded quickly, checked my preferences, and even prepared beautiful gift packaging with a personalised message, as it was a gift for someone.

Their website is very easy to use, and the checkout process was smooth. The price was also £15 cheaper than Amazon, which was a nice bonus.

A special thanks to Jason from their team, who emailed me with photos to let me know there was a minor scratch on the clock and asked whether I was happy to proceed or preferred to wait for another one. This level of honesty and communication is rare.

I am very happy with my purchase and highly recommend Finnies The Jewellers!

26. November 2025
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Antwort von Finnies The Jewellers

Good afternooon, Sindhura,
Thank you for taking the time to leave a review.
We're delighted to hear of your positive online shopping experience you had with us recently, and we will be sure to pass on your kind words to Jason.
Thank you again and we hope to have the opportunity to assist you again in the future.

Bewertet mit 5 von 5 Sternen

Frequent flyer

I use this retailer frequently for over 20 years, in store or on line, always high quality, good value for money and great, efficient service

24. November 2025
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Antwort von Finnies The Jewellers

Good afternoon, Michael,
Thank you for taking the time to leave a review and for your continued support of a local family business.
We're delighted to hear of your positive feedback, and we look forward to assisting you again in the future.

Bewertet mit 5 von 5 Sternen

Exceptional customer service

As usual with Finnies the service received is exceptional. From the simple online ordering to extremely prompt delivery it was so easy. Very impressed with the gift wrapping that was included at no extra cost.

28. November 2025
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Antwort von Finnies The Jewellers

Good afternoon,
Thank you for taking the time to leave a review.
We're delighted to hear of the positive online shopping experience you had with us recently, and we look forward to assisting you again in the future.

Bewertet mit 5 von 5 Sternen

Ordered online and received my order

Ordered online and received my order, beautifully wrapped and sustainably protected within two days

28. November 2025
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Antwort von Finnies The Jewellers

Good afternoon, Anne,
Thank you for leaving a review.
We always aim to dispatch our orders the same or next working day, and we are pleased to hear your order arrived promptly.
We hope you're happy with your purchase and look forward to assisting you again in the future.

Bewertet mit 5 von 5 Sternen

Perfect - Free Delivery Included!

I have been a customer of Finnies The Jewellers for many years. I moved to the Edinburgh area some 10 years ago. I find the personal, friendly service from a true family business, that Finnies are, to be far more pleasant than that received from the likes of Laings or Hamilton & Inches. I recently made a significant purchase using Finnies website. The detail on the website was excellently presented, this was only surpassed by the care and attention in the packaging, with the purchase arriving on schedule and undamaged with the free delivery arranged through Royal Mail.

25. November 2025
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Antwort von Finnies The Jewellers

Good afternoon, John,
Thank you for taking the time to leave a review and for your continued support of a family business.
We're delighted to hear of the positive online shopping experience you had with your recent order, and have come to expect from Finnies.
Wishing you a very Merry Christmas and we look forward to assisting you again in the future.

Bewertet mit 5 von 5 Sternen

The lady on the phone was really…

The lady on the phone was really helpful.

25. November 2025
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Antwort von Finnies The Jewellers

Good afternoon, Madalene,
Thank you for leaving a review.
We're always more than happy to assist with any queries prior to making a purchase and are pleased to hear we were able to assist.
We look forward to assisting you again in the future.

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, always friendly and courteous can't do enough for you, whether in shop or online.

22. November 2025
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Antwort von Finnies The Jewellers

Good afternoon, Lesley,
Thank you for leaving a review and for your continued support of a local family business.
We're delighted to hear of the great service you received with your recent order and we look forward to welcoming you back in store soon.

Bewertet mit 5 von 5 Sternen

Fantastic helpful from 1st phone call…

Fantastic helpful from 1st phone call lovely lovely staff great product sent quickly x

17. November 2025
Finnies The Jewellers-Logo

Antwort von Finnies The Jewellers

Good afternoon, Sam,

Thank you for taking the time to leave a review.
We're always more than happy to assist with any queries prior to making a purchase, especially to customers like yourself who aren't local to pop in store.
Thank you again and we hope to have the opportunity to assist you again in the future.

Bewertet mit 5 von 5 Sternen

1st Class Service

Simple, quick and hassle free

10. November 2025
Finnies The Jewellers-Logo

Antwort von Finnies The Jewellers

Good afternoon, Graham,
Thank you for leaving a review.
We're delighted to hear you found placing your order hassle free, and we hope to have the opportunity to assist you again in the future.

Bewertet mit 5 von 5 Sternen

I ordered gift vouchers from the…

I ordered gift vouchers from the website, I received a call to confirm that the order had been received, and did I want 1 voucher or multi vouchers.
They arrived the next day, Very prompt service.

5. November 2025
Finnies The Jewellers-Logo

Antwort von Finnies The Jewellers

Good afternoon, Carole,
Thank you for taking the time to leave a review.
We're delighted to hear of the positive online shopping experience you had with us recently and that your order arrived promptly.
We hope to have the opportunity to assist you again in the future.

Bewertet mit 5 von 5 Sternen

Great, fast and efficient

Exactly as advertised. Got my product super fast and very well wrapped!

3. November 2025
Finnies The Jewellers-Logo

Antwort von Finnies The Jewellers

Good afternoon,
Thank you for leaving a review.
We always aim to dispatch our orders the same or next working day and we are delighted to hear your order arrived promptly.
We hope you're happy with your purchase and look forward to assisting you again in the future.

Bewertet mit 5 von 5 Sternen

Great Pricing aligned to outstanding great old fashioned customer service!

Quality products at competitive prices aligned to quite exceptional outstanding good old fashioned customer service, this made for a trouble free and enjoyable purchasing experience. Firstclass communication throughout and lightning fast tracked delivery. Jason in the watch Department is clearly a major asset to this firm. Will definitely use again

3. November 2025
Finnies The Jewellers-Logo

Antwort von Finnies The Jewellers

Good afternoon, Simon,

Thank you for taking the time to leave a review.
We're delighted to hear of the excellent customer service and online experience you had with us recently an will be sure to pass on your kind words to Jason.
We hope you enjoy wearing your new watch and look forward to assisting you again in the future.

Bewertet mit 5 von 5 Sternen

Order my Daughter ring on line for her…

Order my Daughter ring on line for her 21st it did not fit so sent it back the staff were so helpful they phoned me to say they got the ring Order the next size up and got it the next working day so happy with this will definitely recommend them x

27. Oktober 2025
Finnies The Jewellers-Logo

Antwort von Finnies The Jewellers

Good morning, Nicola,
Thank you for taking the time to leave a review.
We're delighted to hear of the positive online shopping experience you had with us recently and that your return/exchange was processed seamlessly.
We hope your daughter loves her new ring and we look forward to assisting you again in the future.

Bewertet mit 5 von 5 Sternen

Blown away by the service from Finnies

Blown away by the service from Finnies. I bought a beautiful Georg Jensen Savannah ring that I have coveted for years for half price. Ordered online and it was shipped the same day. I cannot fault this transaction and would happily shop here again. Thanks so much!

31. Oktober 2025
Finnies The Jewellers-Logo

Antwort von Finnies The Jewellers

Good morning, Amanda,
Thank you for taking the time to leave a review.
We're delighted to hear of the positive online shopping experience you had with us recently.
We hope you enjoy wearing you new Georg Jensen ring and look forward to assisting you again in the future.

Bewertet mit 5 von 5 Sternen

Fabulous service and exceptional…

Fabulous service and exceptional attention to detail as always from Finnies - thank you yet again!

28. Oktober 2025
Finnies The Jewellers-Logo

Antwort von Finnies The Jewellers

Good afternoon, Georgina,
Thank you for taking the time to leave a review and for your continued support of a family business.
We're delighted to hear of the excellent service you received with your recent order and look forward to assisting you again in the future.

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