This is my 3rd server with FireVPS and they are working smoothly. Price also affordable. Their support team not only fixed my issues they also suggest me what will better for me.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
can use only 1-2 days and offline. ticket 2nd not responding answer. panel can't control i agree but why server offline same panel? and can't start day 1 afer payment, day wait so long. day... Mehr ansehen
Unternehmen hat geantwortet
I am with Firevps for a long time and since then their Team is just awesome. They provide height level of support every time i knock them. They are the best. Tareq Hasan Customer
If you are looking for stable and affordable for your work then FireVPS should be your first choice. Its dependable. Little more polish on support they become easily a top tier VPS provider.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FireVPS has been a cloud service provider since 2018. The company begins with the mind and passion for the latest virtualization technology. Currently, FireVPS provides Windows and Linux based VPS service, Windows RDP, and Cheap web hosting service. We have more than 12+ partner data centers worldwide.
Kontaktinformationen
Bangladesch
- 8801717797775
- support@firevps.net
- firevps.net
3,5
Akzeptabel
57 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I told them I wanted immediate refund…
I told them I wanted immediate refund as the possibilities they told me were not met
16. September 2025
Antwort von FireVPS
Thank you for your feedback. We would like to clarify the details regarding your order.
When you first contacted us via live chat, your query was:
"Hi, I want to run 24/7 python algorithms with VS Code, and doing it with RDP. Is this the place I need?"
We informed you that our RDP/VPS services provide full administrator access, allowing you to install and run applications as long as they are not illegal or abusive.
After your order, you opened a ticket about the server being pending. We resolved the issue, and you confirmed:
"Yes, now it works. Could you please share the details on how to operate it? How to connect, see the desktop... thank you."
We then provided full connection instructions.
Regarding your concern: our system shows you selected Windows Server 2012 R2, not Windows 10/11. Windows Server is designed for hosting environments and does not come with Windows 10/11 desktop features by default. However, VS Code can be installed and used on Windows Server as well.
Please check the screenshot for reference (on Licensed Windows Server 2022 ~ Paid version): https://prnt.sc/PvTzrJey5Bjp
Please note:
- The service is still active and running under your account.
- We have not received any refund or server change request through our official channels (ticket/email/live chat).
If you would like to request a refund or change your operating system, please submit a ticket via our support system so our team can assist you properly.
We are always here to help, but sharing misleading information does not reflect the actual support provided.
FIRE VPS is the best company out there…
FIRE VPS is the best company out there that produces VPS - I have being with them for over 7yrs , I left last early this year to tried other companies - But non of this company can offer customer services , or attend to your need ASAP ....I recommend FIRE VPS . don't waste your money ... this is not capping. try them and you will be blown away with their services.
4. August 2025
Bewertung ohne vorherige Einladung
Antwort von FireVPS
Thank you very much for your kind words and for taking the time to share your experience with FireVPS.
We are truly honored to have had your support for over 7 years, and we sincerely appreciate your loyalty. It means a great deal to us that you returned after exploring other providers and still found our services and support to be unmatched.
At FireVPS, our commitment to delivering reliable, high-performance VPS solutions and exceptional customer service remains at the core of everything we do. Your feedback reaffirms the hard work our team puts in every day.
Thank you once again for your trust and recommendation. We look forward to serving you for many more years to come.
Serviced under Singapore OVH
Serviced under Singapore OVH, pretty good and stable for speed and connection. But a week ago, an attack or DDOS happened, making the service not available for 4 days. It's not something that we could rely on. And decision was to end the service instead of making good solution. I dont know if 3 days or over could make the VPS become considerable anymore. And manner is one thing of this Bangladesh people need to understand and politely replying as good pro company.
REPLY
# What is BOTNET CONTROLER ?
The RDP was used for 2nd Mobile Laptop for 5 Months already and for this month you mentioned ANYTHING THAT ONLY RELATED TO YOUR INSANITY
# 4 DAYS OFF
YOU MENTIONED I HAD TO WAIT FOR SERVER RECOVERY ?
###
KEEP YOUR LIES ELSEWHERE
25. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von FireVPS
We have identified that your service was being used in connection with a botnet controller, which is a clear violation of our Acceptable Use Policy. As a result, your service has been permanently terminated with immediate effect.
The last paid invoice has been refunded in full to your original payment method.
Additionally, please be advised that the dissemination of false or misleading information is strictly prohibited and will not be tolerated under any circumstances.
We take the security, integrity, and trust within our infrastructure very seriously and must enforce our policies to maintain a safe and reliable environment for all users. If you have any questions or require further clarification, you are welcome to contact us.
i dont like you guys
13. Juni 2025
Antwort von FireVPS
We are sorry to hear about your dissatisfaction.
However, your review is inaccurate and misleading. You initially purchased a VPS with Windows Server 2012 R2, but later manually installed an unsupported OS version (Windows Server 2022 Standard Evaluation), which caused the service to stop functioning. Our platform only supports operating systems provided in the client control panel. If you need Windows Server 2022, we have the paid licensed version of the OS which is available at an extra cost.
Furthermore, your service had previously been suspended due to an abuse-related incident, which in many cases leads to permanent termination. We reinstated your VPS after a grace period as a courtesy, not an obligation.
It is disappointing to see a false public review posted despite these efforts. We strive to maintain transparency and fairness for all users, but we do not tolerate abuse or unsupported modifications that affect service integrity.
If you need assistance with reinstalling a supported OS, feel free to contact our support team through the official portal.
There's no service interruption from…
There's no service interruption from time of usage till now.
12. Juni 2025
Antwort von FireVPS
Thank you for the 5-star review and your kind words! We're glad you are happy with our services and support. We look forward to continuing to serve you even better in the future.
You suspended my vps after one day and…
You suspended my vps after one day and told me you were going to review the suspension in 48 hours and you never bothered to get back to me, and you have the guts to ask me how I am enjoying your service.
31. Mai 2025
Antwort von FireVPS
We understand your concerns, but we must clarify that your VPS was found to be involved in abusive activities within just a day of activation. As clearly stated in our Terms of Service (https://firevps.net/terms-of-service), we have a strict zero-tolerance policy for abuse or any form of illegal activity.
In accordance with our policy, services involved in abuse are initially suspended for at least 48 hours. However, the duration may be extended depending on the severity and frequency of the abuse. In your case, multiple abuse reports were received, which led to the permanent suspension of your VPS.
Please also note that review emails are automated sent after a set period following product activation.
We’re always available to clarify any concerns, but we remain committed to maintaining a secure and abuse-free network for all users.
can use only 1-2 days and offline.
can use only 1-2 days and offline.
ticket 2nd not responding answer.
panel can't control i agree but why server offline same panel? and can't start
day 1 afer payment, day wait so long.
day 2, problem panel can't control and start vps
day 3-4 day, can use
day 5, server offline and control panel can't controll panel everything
9. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von FireVPS
Hi, firstly we would like to apologize for the inconvenience. We always try to do our best to provide the best service & support. However, sometimes due to unforeseen circumstances issues occurs.
After checking your account we found out that your VPS's was corrupted. Our technical support team had already resolved your issue that day.
trust the service 100%
truly, i love you service bundles and good customer service assistant. with the upgrades on FireVPS. i would give you all 10/10. keep doing the best, Thank you
3. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von FireVPS
Thank you for the 5-star review and your kind words! We're glad you are happy with our services and support. We look forward to continuing to serve you even better in the future.
Aweful experience
Aweful experience, I haven't been able to access my purchased server which was one of the most expensive they offer for 5 days. No replys to tickets, I would like a refund but highly doubt it will happen. The fact you managed to reply to this immidiately i find astonishing but after triple check8ng my email I can confirm I have not had a single reply from 3 tickets, the only email I have is stating you are closed for week and replies will be limited. Just not good enough
1. April 2025
Bewertung ohne vorherige Einladung
Antwort von FireVPS
Hi, first of all we apologize if you have not received proper support for the product you have paid for. However, there is no such pending email or ticket regarding this kind of issue to stated here. Please recheck your email or reopen or reply to the ticket for further assistance. Our support team will be more that happy to help you.
Upon further checking with your reviewer name, "Daley Power" we found out that you opened a ticket and our support team had replied to your ticket. It is indecent to post false statement. Please check the screenshot for reference: https://prnt.sc/lc0wtHGH6F0R
Also, regarding your VPS not connecting, the VPS is connecting fine and it was never offline. Kindly check this screenshot too: https://prnt.sc/iXgQZSWOyv8L
Some parts of these images has been hidden for security concerns. However, if you need the full images, we can share those too.
Hope you understand the situation and act accordingly.
Been slow and offline recently plus…
Been slow and offline recently plus can’t access my rdp since 3days now
26. März 2025
Antwort von FireVPS
Thank you for your feedback. After reviewing your account, we found no record of any recent contact from you via email or our ticket system regarding the issues mentioned. Additionally, our records indicate that your VPS is functioning perfectly and has been in active use. If you’ve been attempting to reach us through live chat, please note that live support is temporarily unavailable due to the Eid vacation. However, our email and ticket support channels remain fully operational.
It’s truly disappointing to receive a review that doesn’t reflect the situation, especially from a valued long-term customer. We’re here to assist you—please feel free to reach out via email or ticket, and we’ll address any concerns promptly.
Antwort von FireVPS
We sincerely regret that your experience did not meet your expectations. At FireVPS.net, we strive to provide the best service possible, and we understand how frustrating data loss can be.
As mentioned in our previous communication, the issue was caused by an unexpected hardware failure, which was beyond our control. While customers who opted for our daily backup service were able to restore their data without any issues, we deeply regret that we were unable to recover your files.
We have already provided you with a replacement VPS, and our support team remains available to assist you with any further concerns. Your feedback is valuable to us, and we will continue working to improve our services to prevent such incidents in the future.
If there is anything else we can do to assist you, please do not hesitate to reach out.
i am disappointed with how they treated…
Hi
We have been processing your refund request as mentioned earlier. However, since we use the Payssion payment gateway and do not receive BTC payments directly, we are waiting for their response before proceeding with the refund.
Also, we noticed that you have left an inaccurate review on TrustPilot. We want to make it clear that if you do not remove this review, we will not process your refund. This is a strict policy, and we will not make any exceptions.
Please confirm once you have removed the review so we can proceed with your refund request.
Best regards,
Sharwat
Everyone read this is how they treat people i made request for my refund since 6th i was told two business working days and today is 13th money has not yet be refunded all staff are lair no truth from any and they stop talking once they see you are asking for refund. Read what Sharwat is saying now with this you are suppose to know this is not a Good company to deal with all my life in less than 24 hours if a report is made you get respond back and they tell you, your money will be refunded before 3-7 business working days with this company no all staff keep you silent when you complain they only welcome new people because they are after money not to solve clients problem be careful of them and they own this three companies
firevps.net
validemailcollector.com
astgd.com
Because they dont want to refund my money after my first post about sharwat now this is what he sent me today 15-03-2025 They are criminal.Rippers find below his message
Hi,
We have received multiple abuse reports from SpamCop regarding your VPS, indicating suspicious activity. As a result, we are conducting an investigation to assess the impact and identify any affected businesses. Due to the severity of the issue, your service has been permanently suspended.
Regarding your refund request, as we previously informed you, you will receive your money back, no confusion, even if it will take 10-15 days. However, we have noticed that you are engaging in inappropriate behavior and posting misleading reviews about our service. Please understand that as long as these false reviews remain, we will be unable to proceed with your refund. We encourage you to follow a fair and professional approach to resolve this matter smoothly.
Hope you understand.
With best regards,
Sharwat Shafin
Systems Administrator
FireVPS.net
You received payment through bitcoin and cannot refund payment through bitcoin that is ripping a customer i asked you Sharwat Shafin to refund my money through bank account or USTD non you replied to i am glad i am not the only one who complained about your support team they dont treat complain they only welcome new customer to scam or defraud. i paid for one year and you keep changing my ip everyday to lost all my information i asked for refund of 11 month of 200$ paid why dont you refund? Sharwat Shafin you are greedy and selfish not to refund money. you want to steal my 200$ without refund i will make sure everybody in the world know you as a scammer and ripper i have proof
Today is 30-03-2025 and I reported my case since 03-03-2025 they haven't refunded my money and they blocked me and delated my account beware of this FireVPS Fraud company if you want proof I can provide all proof they are not reliable and they are SCAMMERS THEY RIPPED MY 200$ BEWARE OF FireVPS SCAM
Today is 29-04-2025 i havent received my 200 Dollar from FIRE VPS they are scammer dont trust them now they blocked me from contacting them and dont want to refund my money they are scammer be warned
5. März 2025
Antwort von FireVPS
We take customer satisfaction seriously, but we also expect professionalism and honesty in return. The claims made in this review are false and misleading.
1. Harassment & Abuse: The customer repeatedly called over 50 times, sent vulgar messages across multiple platforms, and harassed our live support team. Despite our efforts to communicate respectfully, they refused to listen to any response.
2. Refund Process: As clearly stated, we do not accept cryptocurrency payments directly. Payments are processed through third-party gateways like Payssion, and refunds must follow their procedures, which take time. The customer was informed about this multiple times.
3. Service & Policy Compliance: The service in question does not meet our refund criteria. Additionally, we received multiple abuse and spam reports linked to this customer’s usage, leading to an ongoing investigation. Despite this, we still agreed to process a refund, which they disregarded by continuing their inappropriate behavior.
4. Backup Responsibility: The customer was advised multiple times to add a daily backup service for data protection, but they declined. We do not provide backups by default, and hardware failures can occur, as outlined in our policies.
We maintain a strict policy against harassment and false claims. We stand by our policies and will not tolerate misleading accusations intended to damage our reputation.
rdp hang space is not even manageable
6. Jänner 2025
Antwort von FireVPS
Thank you for sharing your feedback. We're sorry to hear that your experience with our RDP hasn't met your expectations.
The plan you're currently using includes 2GB RAM, 1 CPU vCore, 25GB SSD and Windows Server 2012 R2. While this setup is suitable for many lightweight tasks, it may face limitations when running resource-intensive applications or handling heavy multitasking.
We noticed you haven’t reached out to our support team via email, ticket, live chat, or other channels. We’re here to help! Please contact us so we can assess your specific use case and provide solutions, such as optimizing your current setup or suggesting an upgrade that better meets your needs.
Your satisfaction is very important to us, and we’re committed to resolving this for you. Looking forward to assisting you!
Antwort von FireVPS
Thank you for the 5-star review! We're glad you are happy with our service and support. We look forward to continuing to serve you even better in the future.
your server is very slow
what is the guarantee if unfaded, this is too slow, can last more than 30min and still will not open. if i want to upgrade, how much it will cosy me
28. Dezember 2024
Antwort von FireVPS
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience with the speed of your RDP.
We noticed that you are using our special yearly offer plan, which is a heavily discounted package at just $49.00/year. This plan is hosted on a specific server from a designated location, and as a 2GB RDP, it is designed for basic tasks. However, we understand that performance can sometimes vary based on server load and the nature of your usage.
We strive to deliver value even in our budget-friendly plans, but for a faster and more robust experience, you might consider upgrading to one of our higher-tier plans, which offer enhanced resources and performance.
We value your feedback and are always working to improve. If you have any specific tasks where the performance is critical, please feel free to reach out to our support team. We’d be happy to review your case and explore potential optimizations or solutions.
Thank you for choosing us, and we’re here to help if you need further assistance!
Good Experience
Customer Support was able to solve a problem I was having paying for my service very quickly.
A subsequent ticket regarding certain missing functionality was resolved overnight.
The speed of the service is quite good and I am so far overall very happy with my initial experience.
1. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von FireVPS
Thank you for the 5-star review! We're glad you are happy with our service and support. We look forward to continuing to serve you even better in the future.
Antwort von FireVPS
Hello sir, we checked our records and found out that your service was suspended on November 9, 2024 due to abuse. We do not tolerate any kind of "Abuse" on our system. It is clearly mentioned on our "TOS".
Since your are an old valued customer, we unsuspended the VPS once the data center lifted the ban. Then you requested for a IP change/migration to a different location. We did that according to your request. You confirmed yourself that it is working properly and you haven't contacted us since.
Could you please enlighten us on what kind of "poor service" did you get from us? It would really help us in providing support in the future.
We are available on live chat, skype, email and ticket. Reach out to us if you feel dissatisfied with our service or need any help. Thank you.
I was about ready to pull my hair out…
I was about ready to pull my hair out trying to find a decent VPS provider that wouldn't break the bank. Thankfully, I stumbled upon FireVPS and they've been a breath of fresh air!
The value for money is incredible - I'm getting way more resources for my money compared to what I was paying before, and the performance boost has been fantastic. My website loads way faster now, which is great for my visitors and my sanity!
Setting everything up was surprisingly easy too, even for someone like me who isn't exactly a server expert. And the best part? My website has been rock-solid since switching to FireVPS. Uptime is crucial for any website, and they absolutely nail it.
The few times I've needed help, their support team has been super responsive and helpful. They're quick to answer questions and resolve any issues, which is a huge plus.
Honestly, I can't fault FireVPS much. They've been a game-changer for my website, offering a perfect balance of affordability, performance, and reliability. If you're on the hunt for a VPS provider that won't disappoint, look no further!
1. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von FireVPS
Thank you so much for your kind words! We're thrilled to hear that FireVPS has been a game-changer for you and your website. It's great to know that our affordability, performance, and support are making a real difference for you. We're always here if you need anything and look forward to continuing to support your success!
The internet speed is amazing and super…
The internet speed is amazing and super fast. I have no regret going for firevps 4G service.
EKs
23. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von FireVPS
Thank you for your kind words and for the 5-star review! We're glad our service met your expectations. We look forward to continuing to serve you even better in the future.
good hearted people working here
good hearted people working here
10. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von FireVPS
Thank you for your kind words and for the 5-star review! We're glad our service and support met your expectations. We look forward to continuing to serve you.
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