I ordered the Scandinavian Walnut Oslo Console to use as a dressing table. It came perfectly packaged and well protected, two days later. All I had to do was assemble the legs which was really easy. I... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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I ordered the Scandinavian Walnut Oslo Console to use as a dressing table. It came perfectly packaged and well protected, two days later. All I had to do was assemble the legs which was really easy. I... Mehr ansehen
Unternehmen hat geantwortet
I ordered two Scandinavian Walnut Oslo bedside tables. Ultimately I'm happy with the products which suit the room well. However, there was a big difference between the way they were packaged, with one... Mehr ansehen
Unternehmen hat geantwortet
I bought a console table/dressing table from Fishe and Lilly. The table is beautiful, so nicely put together made of quality materials. The delivery was quick and the instructions to put the table tog... Mehr ansehen
Unternehmen hat geantwortet
I ordered within time window for next day delivery and 2 days later, the courier hasn’t even got the package, so I have cancelled. When I spoke to them, they blamed the courier.
Unternehmen hat geantwortet
Fishe and Lilly was created in 2021 to provide stylish and high quality furniture to families like ours who wanted to create a unique looking home. We’re a family business run by the two heads of our household. My wife calls me Fishe, and I call her Lilly.
Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 60 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ordered a bedside table. It arrived promptly, really well packaged and protected. Quality of the item was great and there was minimal assembly. Great experience with this company.

Antwort von fisheandlilly.com
Really great experience from start to finish. Easy to order, quick delivery and easy to assemble (just the legs to attach).
We love our bedside tables, thank you so much, they look lovely.

Antwort von fisheandlilly.com
We purchased the Norway 2 drawer Walnut Console table. Excellent product, very easy to assemble. Ordered on Friday delivered on Tuesday. Very pleased with purchase and delivery . Would definitely use this company again.

Antwort von fisheandlilly.com
The small bedside table with drawers that I ordered is beautifully made. Traditional workmanship which is so hard to find these days.

Antwort von fisheandlilly.com
Good communication & swift delivery. Good quality product with straight forward instructions to put together. Was a little tricky fixing the shelf - 2 pairs of hands helped for this bit!

Antwort von fisheandlilly.com
We found fishe and lilly on Etsy and instantly loved their designs. After ordering some bedside tables and receiving within 2 days, we could see the quality of the products. We then proceeded to order two chest of drawers and a dining table, with Stephen answering our questions very quickly along the way. Quality products and designs, quick delivery and customer service.

Antwort von fisheandlilly.com
I ordered the Wright extendable Oak dining table which was delivered quickly. Everything was great! Until we got it out of the box and opened up the leaf and found two areas where the veneer was lifting. I contacted customer services who requested photos and then quickly arranged for the faulty table to be collected and a new one dispatched. I asked them to make sure that the replacement had a full quality check before sending it out.
The second table came within 3 days and they collected the first faulty one at the same time. Again, my husband put it together and again we had to to ask someone to come and help us get it out of the box because it was too heavy for me. Everything looked good until we opened up the leaf and they were several areas that were scuffed and a place where the veneer was chewed.
I have written this review direct to Fishe & Lily And I can see that they have not published it against the product.
The table was lovely and just the size that I wanted but the quality was so disappointing. For anyone considering buying this table, I would agree with another reviewer that the colour of the wood is not as it looks on the website.
The only reason I have given two stars instead of the minimum is because each time they did arrange collection and refund us our money back quickly.
Straight forward purchase clear delivery information and delivered quickly on time .

Antwort von fisheandlilly.com
lovely website, easy to see and underatand dims and other details. fantastic packing, the box was super robust and I appreciated keeping recyclability in mind, also love the cute and easy to find hardware box with everything needed to fit the legs so no scrabbling for tools. best of all the piece is lovely, well made and looks great and far more pricey than it was. only 'sticking' point is the lower drawer does not run smooth and sticks a bit.

Antwort von fisheandlilly.com
Beautiful design. High and solid quality! Only legs need to be adjusted. Very easy!

Antwort von fisheandlilly.com
Ordered a tv unit and coffee table, came on time and are very high quality pieces of furniture. Would recommend.

Antwort von fisheandlilly.com
Very happy about the service provided. The product looked just as beautiful as it did in the picture. Furniture is sturdy and appealing to the eye. Thank you.

Antwort von fisheandlilly.com
My order was despatched and delivered within days but unfortunately one of the drawers was sticking. Customer service arranged collection and for another to be despatched immediately....fantastic service, thank you.

Antwort von fisheandlilly.com
I had a very disappointing experience with Fishe & Lilly involving repeated delivery failures and poor internal coordination.
I ordered a chest of drawers that was discounted due to a cosmetic issue. I booked a morning delivery and took time off work, only to be informed on the morning of delivery that the item was not available at the warehouse. This same situation happened three times, with each delivery cancelled at the last minute despite repeated assurances that the issue had been resolved.
I was given contradictory information throughout — at various points I was told the item had been misplaced, then found, and later that a brand-new replacement would be delivered instead. The same failure occurred again, and I even received an automated email asking me to review a delivery that had never taken place.
Eventually, I was informed that the item had in fact been lost, despite earlier written confirmation that it was available. The order was then cancelled and refunded.
While customer service were polite, the handling of this order was extremely poor. The repeated misinformation, failed deliveries, and lack of basic stock control caused significant inconvenience and wasted time. Based on this experience, I would be very cautious about ordering from Fishe & Lilly.

Antwort von fisheandlilly.com
Excellent, would highly recommend. Great quality and super fast delivery.

Antwort von fisheandlilly.com
Item was delivered on time. It was well packaged and the assembly instructions were simple. No tools are required but fixing the legs is easier with someone to help. Time to construct around 30 minutes.
Then you have a handsome piece of furniture to grace any room.

Antwort von fisheandlilly.com
Never heard about this company before and they have limited selections of furnitures, so was a bit cautious. The products came with very good quality and real wood, it looks elegant!

Antwort von fisheandlilly.com
The table I purchased was delivered quickly. However, I decided it was not right for me. Stephen was very helpful. He replied quickly to my emails and throughout the return process he kept me informed. Thank you Stephen for providing excellent customer service.

Antwort von fisheandlilly.com
I ordered two items, a walnut coffee table and a bedside table. Despite the promises on the website, the table arrived with multiple scratches and chips and the bedside table with a noticeable chip on the front. The packaging was perfect so this was poor quality manufacturing. Bizarrely, the draw on the table was filled with dirty rags. I did contact the company and they did respond asking for pictures. I did not arrange to return the items due to being unable to store them packaged and wait in for them to be collected. The quality is poor and I would not order from this company again.
We ordered to night stands and they came quickly, were packed well, and a great quality. We’ll definitely order from Fishe and Lilly again.
Also, so nice to not have to build my furniture after it arrives. 👏🏻

Antwort von fisheandlilly.com
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