I want to thank Chris for personally taking his time to identify the actual part that I needed refund me for the wrong part that I ordered and solve my problem. I truly appreciate you going out of... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We have a couple of older fitness machines (stationary bicycles) which are built as well (or better) than the new equipment you can buy today. (Unless you really need a lot of gee-whiz high-tech gadg... Mehr ansehen
Unternehmen hat geantwortet
I have a Nordictrack Commercial 1750. The incline was doing weird things. Gemini helped me to diagnose and customer service at Fitness Parts Warehouse verified the part # for the incline motor senso... Mehr ansehen
Easy to order parts and received correct items. Items were back ordered and took a long time to receive. Communication was terrible (not notified of statuses, shipping info, partial shipments, etc.) H... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Based in York, Pennsylvania, Fitness Parts Warehouse is a family-owned and operated business dedicated to supporting your fitness journey. We have access to the entire catalog of available parts from Icon Fitness, which includes top brands like NordicTrack, ProForm, Weider, and many more. Our knowledgeable team understands the ins and outs of exercise equipment. If you're unsure about the part you need or how to get your gear running smoothly again, don't hesitate to reach out. We're experts in identifying the exact piece you need to fix your equipment. If something on your exercise machine breaks or wears out, chances are we have the replacement part you need. Let us help you stay on track with your workouts. With our extensive catalog and expert guidance, you'll be back in action in no time!
Kontaktinformationen
2536 Eastern Blvd, Suite 420, 17402, York, Vereinigte Staaten
- 717.303.3679
- info@fitnesspartswarehouse.com
- fitnesspartswarehouse.com
4,2
Gut
229 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Super simple and great
Super smooth ordering and shipping.
2. Februar 2026
Bewertung ohne vorherige Einladung
Great place to find the correct part.
I have an older bench but well built. I was able to find the part and order easy. It did take a little longer to receive then I expected, however when I call and left a message the returned my call the same day. Well worth the weight for the correct part (OEM).
Thanks for your help, and I will use you again when needed.
19. Jänner 2026
Bewertung ohne vorherige Einladung
Great Expereince
Fast delivery, reasonable prices, and had exactly the part that I needed.
Thank you!!!
6. Jänner 2026
Bewertung ohne vorherige Einladung
We have an older Nordic Track…
We have an older Nordic Track elliptical and the replacement parts fit perfectly. Thank you
27. Jänner 2026
Placed order during the holiday and was…
Placed order during the holiday and was surprised with the quick response the next day. Received several updates on order status and the parts were shipped out the very next business day after order acknowledgment. All parts ordered arrived and successfully installed. I really appreciate having parts in stock for a machine over 10 years old and fast service.
26. Dezember 2025
Bewertung ohne vorherige Einladung
20 days to ship after the order placed
20 days to ship after the internet order.
Then I get this survey before the parts are even shipped. Then I get an e-mail saying the partial order will be here in another 4 days.
Clearly unimpressed with the communications and the speed of processing the order.
UPDATE They were very quick to apologize for the delays in the order and makes me hope my situation was just a 'one-off' happening. Thanks to the team for responding.
25. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fitness Parts Warehouse
We do greatly apologize for the delay you have experienced.
Exact matching part
Was exactly what I needed. Took about 2 1/2 wks for delivery.
6. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Fitness Parts Warehouse
We apologize for this delay. We show our supplier shipped the part and tracking was not provided we are looking into this now
Poor Service
I ordered a part on 12/17. I received an automated email on 12/22. I have not received the part yet or any update.
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fitness Parts Warehouse
We do apologize for the delay. Your order is in pick and will ship shortly we will send tracking once generated. I have issued a 10% refund for the inconvenience
Thanks! Saved $$
Part was a perfect fit...was able to save a lot of money by not paying for a service call. Thank you.
26. Dezember 2025
Seems to have a good stock of parts for older equipment.
We have a old Nordictrack 1300 and somewhat worried Fitness Parts Warehouse wouldn't have the part, but glad they proved me wrong. Fairly fast shipping as well.
26. Dezember 2025
had the part and delivered the part in…
had the part and delivered the part in a timely fashion. customer facing support for order updates seemed to be practically non existent.
26. Dezember 2025
Antwort von Fitness Parts Warehouse
We apologize you didn't receive updates. We have been seeing them go into customers spam folder.
We are working on a solution
Waiting on backordered parts…
I'm still waiting on backordered parts to be shipped, so it's too soon to intelligently rate this company. Coimmunication and customer service attitude has been great so far!
25. Dezember 2025
Bewertung ohne vorherige Einladung
Empty warehouse?
Order placed Dec 6. Now Dec 24 and still waiting. Parts have not shipped yet. Very unhappy with service from this company.
24. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fitness Parts Warehouse
Hello,
Looks like this was shipped out on December 23rd. We greatly apologize for the delay caused by supplier delays. Set to be delivered on Monday 29th
Walking belt fit and worked perfectly
Walking belt fit and worked perfectly. Good communication. Fast shipping. Thank you.
10. November 2025
Bewertung ohne vorherige Einladung
Antwort von Fitness Parts Warehouse
Hello,
We appologize theat the pedal was sent without the strap. A replacment shipment has been ordered and sent. Tracking is not showwing correctly thus we have contacted the shipper.
Appologies for the inconvience
The ability to identify the correct…
The ability to identify the correct part for my machine the first time.
25. Oktober 2025
I was shipped the wrong part
I was shipped the wrong part, based on my initial search using the iFit NTL number. Initially, I complained that there wasn't a picture attached to compare to what part I had. In the end, the correct part was out of stock, and I had to return the incorrect part. I found the correct part on Amazon for $100 less, and it was shipped the same day. Lesson learned? It's better to go with Amazon, as returns are easier when a mistake is made, and you don't have to pay to return it or incur a restock fee.
18. Oktober 2025
Antwort von Fitness Parts Warehouse
Hello Bruce,
We can understand your frustration on us not having every picture avaiable. We use model number search to take you to your correct unit with all avaiable parts. From your email with your model number we sent the below responce. Please make sure to use your full model number including the version number after the decimal.
We found an order for a controller part number 391855. The model number NTL17122.18 uses controller part number 406697 (Updated to 1000438).
Unfortunately with the given information the wrong part was ordered.
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