I want to thank Chris for personally taking his time to identify the actual part that I needed refund me for the wrong part that I ordered and solve my problem. I truly appreciate you going out of... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We have a couple of older fitness machines (stationary bicycles) which are built as well (or better) than the new equipment you can buy today. (Unless you really need a lot of gee-whiz high-tech gadg... Mehr ansehen
Unternehmen hat geantwortet
I have a Nordictrack Commercial 1750. The incline was doing weird things. Gemini helped me to diagnose and customer service at Fitness Parts Warehouse verified the part # for the incline motor senso... Mehr ansehen
Easy to order parts and received correct items. Items were back ordered and took a long time to receive. Communication was terrible (not notified of statuses, shipping info, partial shipments, etc.) H... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Based in York, Pennsylvania, Fitness Parts Warehouse is a family-owned and operated business dedicated to supporting your fitness journey. We have access to the entire catalog of available parts from Icon Fitness, which includes top brands like NordicTrack, ProForm, Weider, and many more. Our knowledgeable team understands the ins and outs of exercise equipment. If you're unsure about the part you need or how to get your gear running smoothly again, don't hesitate to reach out. We're experts in identifying the exact piece you need to fix your equipment. If something on your exercise machine breaks or wears out, chances are we have the replacement part you need. Let us help you stay on track with your workouts. With our extensive catalog and expert guidance, you'll be back in action in no time!
Kontaktinformationen
2536 Eastern Blvd, Suite 420, 17402, York, Vereinigte Staaten
- 717.303.3679
- info@fitnesspartswarehouse.com
- fitnesspartswarehouse.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I needed a power supply for an exercise…
I needed a power supply for an exercise bike, had no idea what I was looking for but your website accurately recommended the one I needed. Shipping was a bit pricey but the part was shipped immediately and I had it in just a couple of days.
Still don’t have what I ordered despite…
Still don’t have what I ordered despite paying entirely too much for shipping.

Antwort von Fitness Parts Warehouse
Good Experience
Part was well defined and had a good picture. This gave me confidence that I was ordering the right part. Shipping was quick and the part fit perfect. My rower is now back up and running.
Won't ship to PO Box
I ordered a workout chart for my home gym. It took forever to get here. I tried calling the company on different occasions and never got a person. Finally, I recieved a call from a man named Chris (if I remember correctly) who was very apologetic and handled the "irate" me very well. I had never been notified that the item had shipped, which he apologized for. It seems that most of the delay was in the shipping route. The item had been sent to a town next door and then went back to the main mailing hub in another state. This was all due to the fact that they do not ship to PO boxes. I advised them at the time of placing the order that this would cause a problem on my end, which it did, becasue I do not have a mail box. It was being sent USPS anyway, so I don't understand why it couldn't have been sent to a PO Box in the states. If it wasn't for the mailing issue, I would have given 5 stars.
Shipping Status
From the start the customer service was responsive and helpful. I needed a spring for an old rower. Fitness Parts Warehouse seemed to be the only company to have it in stock. However, the price for a simple spring was ridiculous, nearly $50. But it was that or a new rower ($$$). They did provide a military discount, which I appreciated. Once I made the purchase I did not get any status updates as far as shipping. I inquired and again recieved responsive communication. However, the customer service did not seem to have very good visibility of what was happening on the fullfilment end of the process. It took a week just to get the part to ship. It woudl have been nice to have better visibility of the shipping process in order to manage expectations. I know this is not Amazon, but as a society we have been conitioned for orders to ship within a couple days. After the week delay, the part shipped and arrived within 4 days of shipping via USPS. I recieved it and immediately installed the part and we are back up and running.
Very personable communication!
Very personable communication!
Had access to the right part for my old treadmill. Took a couple of weeks but the price was very reasonable compared to other suppliers. Very impressed.
The part fit perfectly as a factory…
The part fit perfectly as a factory replacement. Price for the part and for shipping was reasonable. It shipped quickly. No problems. Thank you!
Great for missing parts
I was missing a $30 part for a treadmill I paid 1500 for and almost had to throw it away but I found the part here! It was very easy to find the part I needed. My order was processed right away. Would highly recommend. Shipping was fast.
Excellent Shopping Experience
The website was extremely user friendly. Finding the parts we needed was easy. Placing the order was fast. Delivery was timely. We would definitely recommend.
Exact replacement
Exact replacement part based on model number. Quick shipping and too expensive.
Placed my order on May 19 and until now…
Placed my order on May 19 and until now still being processed.

Antwort von Fitness Parts Warehouse
Poor communication concerning my order
Poor communication concerning my order. Took my money before order was shipped. After repeated tries at communicating, over several days, finally got someone who stated my order might be shipped on the following Friday or Monday. Turns out it was shipped on the following Friday. My order came in good condition, and was the correct part. Otherwise one star.

Antwort von Fitness Parts Warehouse
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