Fix Auto UK - Fix Auto Edinburgh West Bewertungen 

83
TrustScore 4.5 von 5

4,7

Glendevon Court, Winchburgh, EH52 6PX Broxburn, West Lothian, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Brilliant work! Had my front bump repaired by them. I didn’t like the original boring design ( 2018 Mercedes C class), so suggested them to get the GT style aftermarket grille from eBay and the rest... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From the moment they got my claim details to arranging pickup of my car and sorting a curtesy car and keeping me informed right through the repair process and then dropping my car off and taking the c... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Gold standard company. Gold standard staff. Workmanship to the highest standard possible. An outcome far exceeding all my expectations A reassuring caring and simply excellent company.

Bewertet mit 5 von 5 Sternen

The reception staff and bodyshop experts were approachable and communicated well throughout what would otherwise have been a stressful period. There was a waiting time of 3 -4 weeks for a courtesy car... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Autowerkstatt
  2. Karosseriewerkstatt
  3. Auto-Dellenentfernung
  4. Kfz-Reparatur und -Wartung
  5. Fahrzeugservice

Über Fix Auto UK - Fix Auto Edinburgh West

Vom Unternehmen geschrieben

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Vom Unternehmen geschrieben

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Kontaktinformationen

  • Glendevon Court, Winchburgh, EH52 6PX, Broxburn, West Lothian, Vereinigtes Königreich

  • 01506 890724

4,7

Hervorragend

TrustScore 4.5 von 5

83 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(83)

5 601 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Brilliant work

Brilliant work!
Had my front bump repaired by them. I didn’t like the original boring design ( 2018 Mercedes C class), so suggested them to get the GT style aftermarket grille from eBay and the rest from Mercedes. Yes they did exactly what I wanted, and final price was very reasonable ( even insurance covered the most). Timing wise they completed everything earlier than I expected so I can get the MOT soon - what a save before the Christmas chaos! Both Picking up and dropping off like timed. Very nice people and well done!

17. Dezember 2024
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

Hi Mr Wu,

We are glad to here that you were happy with our service and repairs.

Many thanks for your 5 star review.

Michael.

Bewertet mit 5 von 5 Sternen

Great Job

I thought the speed and service from Rodden Motors was exceptional. They repaired our car to a superb standard while we were on holiday. Car was returned to us with a full valet. Great service and set up. Many thanks. Kev

17. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

Hi Mr Brown,

Thanks very much for your kind words and 5 star review. I will pass these on to the team. They are very much appreciated.

Kind regards
Michael K

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service

16. September 2024
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

Hi Jill,

Thanks for your 5 star review. I will pass on your comments to the team.

Many thanks
Michael K

Bewertet mit 5 von 5 Sternen

Finish on the paintwork and the dent is…

Finish on the paintwork and the dent is fantastic.

13. September 2024
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

Hi Ian,

We're glad to hear that your were happy with the quality of the work carried out on your vehicle. I shall pass on your comments to the techs.

Regards
Michael K

Bewertet mit 5 von 5 Sternen

Excellent customer service and quality…

Excellent customer service and quality of their workmanship.

23. August 2024
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

Hi Ian,

Glad to hear that you were happy with the repairs to your XC90. I will pass on your kind words to the team. If we can be of any assistance in the future then please don't hesitate to get in touch.

Regards
Michael K

Bewertet mit 4 von 5 Sternen

2004 Land Rover Discovery…

I purchased a 2004 Land Rover Discovery and agreed with Adam to have the vehicle independently inspected with a company Engine 710 Ltd - unfortunately the vehicle was “uneconomical” to repair!! Adam refunded money, as agreed and collected the Land Rover Discovery from Engine 710 Ltd.
Edinburgh Autos Ltd honoured pre agreement completely.
Much appreciated the fair reasonable treatment experience.

12. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

We appreciate your feedback and are glad to hear that you found our service to be fair and reasonable. We strive to provide a positive experience for all our customers.

Bewertet mit 5 von 5 Sternen

Car looks brand new

Car looks brand new, repairs all first class work so I couldn’t be more pleased.
Thanks so much.

8. Februar 2023
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

We're so glad to hear you're happy with the repairs and the results. We appreciate your kind words and business.

Bewertet mit 3 von 5 Sternen

The company that fixed my car did a…

The company that fixed my car did a good job of the body work but when I took it straight to a garage for m.o.t. they found one of the spotlights not working luckily they discovered it was just a connector plug was not correctly fitted which they managed to fix otherwise everything else seems OK thanks

1. Februar 2023
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

We appreciate your feedback and are glad to hear that the body work was completed to your satisfaction. It's unfortunate that a minor issue was discovered during the MOT, but we're relieved that it was a simple fix. We strive to provide high-quality service and will take your feedback into consideration as we continue to improve our processes.

Bewertet mit 5 von 5 Sternen

Very prompt service from going in for…

Very prompt service from going in for quotation to booking date and then the repair.
Highly recommend! Driver was also lovely who collected and delivered the car.

2. Februar 2023
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you were pleased with our prompt service and the friendly driver.

Bewertet mit 5 von 5 Sternen

Great Service

From the moment they got my claim details to arranging pickup of my car and sorting a curtesy car and keeping me informed right through the repair process and then dropping my car off and taking the curtesy car back - I can't fault them. service has been great.

27. Jänner 2023
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

Hi Greg,

Many thanks for the kind words and 5 star review. I am glad you were happy with our service and shall pass on your comments to the team.

Regards
Michael.

Bewertet mit 5 von 5 Sternen
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

Thank you so much for your 5 star review. We are pleased that you were happy with your repairs and our services.

If we can be of any assistance in the future, then please don't hesitate to get in touch.

Wishing you a healthy New Year.

Michael.

Bewertet mit 1 von 5 Sternen

A truly terrible experience

A truly terrible experience. I was bounced from AXA to Fix and back again. Fix accepted the job then refused to allow the recovery firm to drop the car in. The result is that my car is still outside my house 16 days after the job was registered. Today they informed me they had no record of my car, the job or any other details. Hopeless.

An update - Fix say they turned down the job because they don’t cover Edinburgh even though they have an Edinburgh repair centre. I’d totally accept that as a (slightly odd) explanation if I hadn’t had a long conversation with someone at Fix on the 16th Dec about the recovery. 9 days after my claim. Still a 1 star experience.

An even stranger thing has occurred now which is Fix Auto being adamant it was not them despite the many phonecalls I had with them and the text confirmation that they had accepted the job. The latest twist is a call yesterday - 7 weeks after the incident and my first call to them - Fix instructed a recovery firm to recover my car. This despite someone in here commenting on my review that it had nothing to do with Fix Auto. They’re also trying to get Trustpilot to remove my review. It’s a very strange way to run their business and merely confirms my 1 star rating.

22. Dezember 2022
Bewertung ohne vorherige Einladung
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

Hi Mr Canny,

We are not repairing your vehicle as this fall outside the postcode areas we cover for your insurers.
They were notified of this within 5 minutes of asking us to carry out the repairs.

I am sorry to here that you are having issues with your insurance company. This however, has nothing to do with ourselves at Fix Edinburgh West/Stewart Roden Motors.

I hope that your issues are resolved with the insurers quickly and to your satisfaction.

Regards
Michael.


Bewertet mit 5 von 5 Sternen

well done

great work well done excellent service.

20. Dezember 2022
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

HI Barrie,

Many thanks for leaving a 5 star review. I'm glad you're happy with the repairs and service provided. I shall pass this onto the staff. If we can be of any assistance in the future then please don't hesitate to get in touch.

Wishing you a Merry Christmas and a Happy New Year.
Michael and the team.

Bewertet mit 5 von 5 Sternen

Red Polo

Very professional set up. Garage gave updates at all stages and everything went smoothly. Excellent repair.

16. November 2022
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

Hi Janette,

Thanks very much for your kind words and the 5 star review. I am glad you were happy with the repairs and service received. I will pass this onto the team.

Many thanks
Michael.

Bewertet mit 4 von 5 Sternen

Dirty marks on drivers leather seat

Dirty marks on drivers leather seat, also a scratch on rear near side paintwork and plastic trim.
However the work done on the damaged front looks perfect,thank you.

31. Oktober 2022
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

Hi Mr Woolley,

I am glad to hear that you were happy with the quality of the repairs. Not so about the marks on the vehicle. Please feel free to bring the vehicle back at your leisure so that we can have these marks rectified.

Regards
Michael.

Bewertet mit 5 von 5 Sternen

Car returned 4 days earlier than…

Car returned 4 days earlier than estimated and spotlessly clean

11. Oktober 2022
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

Hi Mr Spence,

Many thanks for your 5 star review. We are pleased that you are happy with the repairs and our service.

Many thanks
Michael.

Bewertet mit 4 von 5 Sternen

The curtesy car I had broke down which…

The curtesy car I had broke down which was not your fault as it was less than a year old. Men who came to my house to pick up and deliver my car were very friendly. Also had to wait for a part coming from Amsterdam-again not your fault the part wasn’t in stock in Britain. Repair seemed like a good job well done

24. August 2022
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

HI Mr Kennedy,

Thanks for taking the time to leave us a review. Sorry to hear that you had an issue with the courtesy car, but i am glad that we managed to resolve this to your satisfaction. Glad to hear you are happy with our repairs. Should you need any further assistance in the future, then please don't hesitate to get in touch.

Many thanks
Michael.

Bewertet mit 5 von 5 Sternen

Excellent service.

Excellent service.
Prompt and helpful.
Beautiful job

5. September 2022
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

Hi Cath,

Many thanks for the 5 star review. Glad to hear you were satisfied with our service and repairs. I will pass on your kind words to the team.

Many thanks
Michael.

Bewertet mit 2 von 5 Sternen

Work done well enough, but

Work done well enough, but took 5 weeks not 7 days as I have been informed before bringing my car to the shop, also for any updates and info I had to chase and call myself.
Customer care really fails in that place.

23. März 2022
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

Hi Mr Harrington,

We are sorry to hear that you were left disappointed with you our service after your accident repairs.

We always want to ensure that we are giving the best service we can. We are currently operating under challenging circumstances due to staff shortages, global parts delays and long wait times with main dealers.

We had to order additional parts which took 5 days to come and then had to wait almost 3 weeks to have your ADAS Radar calibrated after the repair by the Mercedes main dealer.

I know that the repair time was longer than expected and some of this was out of our control. I will look to improve on this and future communication.

I trust you are happy with the quality of the repairs and please don't hesitate to get in touch if we can be of any further assistance.

Kind Regards
Michael.

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish

Excellent service from start to finish. They kept you informed of progress and car was ready in just over 2 weeks.

20. Februar 2022
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Antwort von Fix Auto UK - Fix Auto Edinburgh West

HI Graeme,

We are glad that you were happy with the repairs to your vehicle. If you ever need any assistance in the future then please don't hesitate to get in touch. I hope you enjoy your new car when you get it.

Many thanks
Michael.

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

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