My car were repaired through my insurance company and Fix Auto contacted me to arrange collection after my holiday, they came on Monday fetched me a hire a car that were automatic, the only issue i f... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
My car were repaired through my insurance company and Fix Auto contacted me to arrange collection after my holiday, they came on Monday fetched me a hire a car that were automatic, the only issue i f... Mehr ansehen
Unternehmen hat geantwortet
Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were del... Mehr ansehen
Unternehmen hat geantwortet
Following what was a traumatic experience with my new car, which was hit by another just days after delivery, repair was arranged by my insurance company with Fix Auto. Throughout the whole process I... Mehr ansehen
Unternehmen hat geantwortet
We were expecting to be without our car for quite some time having been told that delays in getting the necessary parts might occur. So we were pleasantly surprised to get it back three days after Fi... Mehr ansehen
Unternehmen hat geantwortet
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Vom Unternehmen geschrieben

Lant Lane, Tansley, DE4 5FW, Matlock, Derbyshire, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
After my first accident with significant damage/ a non-drivable vehicle, I wasn’t really sure what to expect or how the process worked…
The guys at FixAuto explained everything clearly keeping me reassured.
They collected my car quickly, then kept me updated with regular calls and messages through the whole process from recovery arrangements, receiving and assessing the vehicle, ordering parts, repairs and completion dates, and finally returning the car to me.
I knew what was going on and when, and they’re super helpful & friendly on the phone.
When my car was returned it was looking and driving like brand new.
Very happy!

Antwort von Fix Auto UK - Fix Auto Matlock
Excellent customer service, progress updates and extremely fast repair.

Antwort von Fix Auto UK - Fix Auto Matlock
Exceptional service from the start. Great communication, pleasant and efficient.

Antwort von Fix Auto UK - Fix Auto Matlock
Kerry is a Brilliant Customer Services Representative. Very cheerful and a good listener. Kept me informed all the way till car was finished. Thank You to the Bodyshop Employees, Fantastic Job.
You Have A Great Team 100%
Thank You All

Antwort von Fix Auto UK - Fix Auto Matlock
Workshop,pick up and drop off employees are very polite and helpful,kept me up to date with my repair process,repaired my car within the time frame and very understanding excellent all round.

Antwort von Fix Auto UK - Fix Auto Matlock
They kept in touch and made sure everything was arranged to my satisfaction. They booked me a loan car but when the man arrived he said he could repair my car on the drive there and then. An all round exemplary service.

Antwort von Fix Auto UK - Fix Auto Matlock
Professional from start to finish! Kerry was brilliant

Antwort von Fix Auto UK - Fix Auto Matlock
My vehicle was booked in with FixAuto Matlock through my insurance company, and I have to say what a great company all phone calls were polite friendly and very helpful. I took my vehicle in on the 21st of October and had a very economical Toyota Yaris while my car was being repaired.Kerri who was on the main desk kept me informed by emails and phone calls how long it would be before it was ready for me to pick up.
I went to pick my vehicle up on Friday 31st October and David checked the hire vehicle and then checked my vehicle before signing and handing over.
I must say it’s a very well run firm and they were all so helpful and friendly and Kerri on the main Desk is a star ⭐ so Thankyou.

Antwort von Fix Auto UK - Fix Auto Matlock

Antwort von Fix Auto UK - Fix Auto Matlock
Organised well at the beginning, trying to get car back was a bit more difficult, repair wonderful

Antwort von Fix Auto UK - Fix Auto Matlock
This company from start to finish made it so easy when getting the car repaired, Firstly the receptionist very quick to reply when I messaged and very well mannered and secondly the driver who picked the car up and delivered Top fella thank you to you all I’m very happy, I would definitely use you again.

Antwort von Fix Auto UK - Fix Auto Matlock
The speed of how my repairs were carried out,the repair and the customer service was good.

Antwort von Fix Auto UK - Fix Auto Matlock
Great company for keeping you updated( when their systems work)!
Work completely on time as expected

Antwort von Fix Auto UK - Fix Auto Matlock
Excellent communication during the repairs and kept up to date with progress. Highly recommend

Antwort von Fix Auto UK - Fix Auto Matlock
Great communication and very informative as well as helpful, polite and cheerful
Picked car up, repaired it and delivered it back very promptly and professionally
All the staff (especially the very nice customer service reception lady) to the guy who delivered my car after repair were 100%
You are all a credit to the company, well done
Very pleased

Antwort von Fix Auto UK - Fix Auto Matlock
I genuinely found the whole experience of dealing with Fix Auto UK kind friendly and the work carried out promptly and thoroughly.

Antwort von Fix Auto UK - Fix Auto Matlock
Car back in less than 2 weeks, good job ,with the paint works, just waiting for one last part to be finished, hopefully be done soon.

Antwort von Fix Auto UK - Fix Auto Matlock

Antwort von Fix Auto UK - Fix Auto Matlock

Antwort von Fix Auto UK - Fix Auto Matlock
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