Fjorna Bewertungen 

228
•
TrustScore 1.5 von 5

1,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Wish I had seen all the reviews before purchasing from this Company !!! Exactly as everyone else has described, crushed velvet jacket arrived screwd up in a tight ball wrapped tightly in plastic and... Mehr ansehen

Bewertet mit 1 von 5 Sternen

STEER CLEAR!!! I feel like I have been scammed, the website advertises an incorrect trust pilot rating and if I do not get the refund I am expecting, I will be contacting trading standards. The qualit... Mehr ansehen

Bewertet mit 1 von 5 Sternen

This company will not let you return an item - do NOT order from them! I have emailed numerous times and the best option they gave me is a 20% discount and I have to keep the item I do not want as th... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Complete scam do not buy! Clearly dropshipped fast fashion, absolutely shocking quality and nothing like the products advertised. They won't allow returns even though their website says will accept re... Mehr ansehen


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1,5

Ungenügend

TrustScore 1.5 von 5

228 Bewertungen

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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 19 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,5

Alle Bewertungen

(228)

179 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Bought a chiffon of the shoulder dress…

Bought a chiffon of the shoulder dress on arrival the colour is awful the lovely flowy chiffon on the photo is nothing like the bulky cheap awful dress AVOID THESE/ are scammers
Oh yes you can return it to a slow boat to China for almost what it cost TOTAL RIP OF AVOID DO NOT BUY and if you email to complain they will give you the runaround
Just read the reply
That’s a joke
I have emailed you ten times and ten times you send an automated email reply !!!

19. Juni 2026
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

We're sorry, Ms Happy — if the colour and fabric don't match what was shown, we'd like to look into that with you. Please email info@fjorna.com with your order number and we'll do our best to put it right.

Bewertet mit 1 von 5 Sternen

Very poor

Very poor. The leather jacket I purchased size L (£65) was so small I could only get one arm in. My friend who is a size S couldn’t even wear it! I asked for a return label to find out I had to find it myself self. They quoted £15-30 return depending where I was so would only receive £30 refund in the end! …. Or I could keep the item and choose something else worth £65 and it wouldn’t cost me any more then gift the jacket to someone! Absolutely appalling customer services.
Do not purchase from these people as it’s no better than a scam.

18. Juni 2026
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

Alison, we're sorry — the fit and the service you describe aren't what we want anyone to experience. Please email info@fjorna.com with your order number so we can look into it and find a way forward together. Apologies for the frustration.

Bewertet mit 1 von 5 Sternen

Don't not use the company!

Don't not use the company!
The pictures online look great, reality is your purchasing mass produced, cheap, poor quality items! False information such as '100% cotton', item arrived with a label 95% polyester.
Shipping took forever (your item will travel most of Asia before it arrives), and the company didn't want to acknowledge the problems

16. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Fjorna

Thank you for flagging this, Anna — a stated composition that doesn't match the label is something we want to look into and correct. Please email info@fjorna.com with your order number and we'll do our best to resolve it with you. We're reviewing the affected listings now.

Bewertet mit 1 von 5 Sternen

DO NOT BUY FROM THIS SHOP!

DO NOT BUY FROM THIS SHOP!! They sell rubbish and if you ruturn it, they don't refund you.
Scam, Sacam, Sacam.

29. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Fjorna

We're sorry, Diamante. Please email info@fjorna.com with your order number so we can look into your return and sort this out with you. We'd like the chance to fix this for you.

Bewertet mit 1 von 5 Sternen

AVOID!!!!!

AVOID!!!!!! Absolutely gutted that I didn’t read reviews before buying from this company. It’s a scam, they use other people’s photos, and then reproduce a cheap product made and shipped from China. When I questioned this, as they state they are Netherlands based, they said they have it shipped from China for quality control. What an actual joke. You just go around in circles via email even though they state a 30 day hassle free return! The most frustrating thing about this is, I won’t be the last person to buy from this sham company 😢

16. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Fjorna

We're sorry your experience led you here, Lou, and we don't want to send anyone in circles. Please email info@fjorna.com with your order number and we'll look into it directly and work towards a resolution together.

Bewertet mit 1 von 5 Sternen

Absolutely fraudulent company

Absolutely fraudulent company, I ordered a dress that was stated as being linen - when it arrived, not only did it not resemble the dress, it was made from 100% polyester and spandex.
Have asked to return and a refund - obviously I have to send it to China not Norway at a cost of £30 or I can have a free item of clothing - given that the original item is only fit for the bin and do not want any more rubbish.
Will be filing an official complaint as breaks every law in the consumer goods acts act.

16. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Fjorna

We're sorry, Lisa — if a description doesn't match what arrived, that's something we want to look into properly. Please email info@fjorna.com with your order number and we'll do our best to resolve it with you. We're also reviewing the listing you mentioned.

Bewertet mit 1 von 5 Sternen

Return costs £30 for a defective item

Returns are to Asia costing between £15-£30 . My daughter asked me to get her a bag from there that has fallen apart after 5 days of use for £30 that I need to pay £30 to return. £30 down the drain.

In response to you, I have emailed extensively with you, you gave 30% refund, despite my consumer rights to get a full 100% refund when a product is not fit for use.

16. Juni 2026
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

We're sorry, Albina — a bag that falls apart that quickly clearly isn't right. Please email info@fjorna.com with the order number so we can look into it and find a way forward together. Our apologies to your daughter, too.

Bewertet mit 1 von 5 Sternen

DO NOT ORDER - items are not what they say.

This company is a massive scam and a lie. I ordered a linen dress and what came was horrific nylon really awfully made and they will only refund if I return to china. They are presenting as a European company - it’s really frustrating and I should have been more careful.

15. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Fjorna

We're sorry, Isabella. This isn't the experience we want anyone to have. Please email info@fjorna.com with your order number and we'll look into it directly and try to sort it out with you.

Bewertet mit 1 von 5 Sternen

Do not buy from this company

Do not buy from this company I ordered a dress not realising it was going to be shipped from China so would not arrive in the times stated on the website or time for the event i was ordering for. I emailed immediately to try and cancel the order being shipped and got no reply. Dress arrived looking really cheap have been trying to contact them since to arrange a return but have had no response

9. Juni 2026
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

Michelle, we're sorry — both the delay and the silence when you tried to reach us fall short of what we should be doing. Please email info@fjorna.com with your order number and we'll do our best to help put it right. Apologies for leaving you without a reply.

Bewertet mit 1 von 5 Sternen

A Total SCAM

The item delivered bears almost no resemblance to the dress shown in their website advertising photographs. The images on their website portray an elegant, high-quality dress made from flowing fabric and with a refined finish. What I received is a poorly made garment constructed from very cheap-looking material.
To make matters worse, the dress arrived from China compressed into a small plastic bag, literally packed down to the size of my fist. When opened, it was heavily creased and looked nothing like the product advertised. The quality, fit, fabric, and overall appearance are completely different from the photographs used to market the item.
I consider this to be misleading advertising . They should banned this website ! A total Scam .

12. Juni 2026
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

We're sorry, Ali — the gap between the photos and what arrived, and the condition it reached you in, isn't acceptable, and we take it seriously. Please email info@fjorna.com with your order number so we can look into it and work towards a resolution. Thank you for the detail; it helps us improve.

Bewertet mit 4 von 5 Sternen

Look good & very soft leather.

Look good & very soft leather.
Quite tight across the toes & have a very flat heel, with little arch support.

12. Juni 2026
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

Thanks for the honest feedback, Paul. Glad you like the look and the leather. Your note about the toe room and the flat heel is genuinely useful — we're feeding it back so we can describe fit and support more accurately. If they're not comfortable for you, please email info@fjorna.com and we'll see what we can do.

Bewertet mit 1 von 5 Sternen

DO NOT TOUCH THIS COMPANY THEY ARE A…

DO NOT TOUCH THIS COMPANY THEY ARE A COMPLETE SCAM!!!!!!

13. Juni 2026
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

We're sorry you feel this way, Bb, and we'd like the chance to change it. Please email info@fjorna.com with your order number and we'll do our best to resolve whatever went wrong. We're not here to send you in circles.

Bewertet mit 5 von 5 Sternen

Excellent service and a great product…

Excellent service and a great product now I have unfolded and letting it settle, thank you and just in time for the return of the sunshine.

best

robert

12. Juni 2026
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

Thank you so much, Robert — this genuinely made our day. So glad it arrived just in time for the sunshine and settled nicely once unfolded. Enjoy it, and don't hesitate to reach out if there's ever anything we can help with.

Bewertet mit 1 von 5 Sternen

The jumpsuit bared little resemblance …

The jumpsuit bared little resemblance to the item that was delivered, the quality of material, design was awful. I bought this for a wedding outfit but I would not even wear it in the garden. No shape at all.
Returns very difficult staying I would need to pay around £20 to ship back to china and if they didn’t receive in 30 days I would not get anything back. I paid £48 for a product not even worth a £1

8. Juni 2026
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

We're truly sorry — a piece bought for a wedding that arrives like this is a real disappointment. Please email info@fjorna.com with your order number so we can look into it and find a way forward together.

Bewertet mit 1 von 5 Sternen

Longer than the stated delivery times…

Longer than the stated delivery times (3-4 weeks) with no update as to when i could expect my items. Items are poorly made and bad quality. Returns shipping costed me £35!!! And takes up to 4 weeks supposedly for refund!! Terrible company do not use!! Overall bad experience!!

12. Juni 2026
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

We're sorry, Sw — delivery beyond the stated window, quality issues, and return costs on top make for a frustrating experience. Please email info@fjorna.com with your order number and we'll do our best to help put it right.

Bewertet mit 1 von 5 Sternen

Real scam

I ordered two dresses from their website, they were shipped from China three weeks later and only one dress arrived. It wasnt one of the two i ordered.

Customer service team kept reassuring me that the order is on its way.

Returning it anyway doesnt seem to be an option, neither is getting a refund. Returns are at the customer expense which is 20-30£. I doubt you ever get a refund anyway.

This is clearly a fraudulent business and should be avoided.

After receiving one instead of two dresses and none if those i ordered, i was given the following options

Option 1: 100% store credit - Choose any item from our store with the same value
Option 2: FREE replacement - We'll send you the same item again at no cost
Option 3: 20% partial refund and keep the item

Avoid at all cost

11. Juni 2026
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

We're sorry, Iliyana — receiving one item instead of two, and the wrong one at that, isn't acceptable. Please email info@fjorna.com with your order number so we can look into exactly what happened and work it out with you.

Bewertet mit 1 von 5 Sternen

Poor quality clothing.

The website shows good quality clothing but the items that arrived are of the poorest quality.
Incomplete refunds are offered on return at significant customer expense to China, totally unacceptable.
This company is not reputable.

9. Juni 2026
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

Thank you for the feedback, Terry, and we're sorry the quality fell short. Please email info@fjorna.com with your order number and we'll do our best to resolve it with you.

Bewertet mit 1 von 5 Sternen

This company is a scam. DO NOT BUY

This company is a scam. DO NOT BUY from them. It claims it's based in The Netherlands but it's cheap Chinese rubbish. The 'dress' that arrived was like a fancy dress costume. The cheap synthetic material you would make a super hero cape out of. They may have well have sent a dolls dress. They are saying it will cost me between £15-£30 to return it and take 4 weeks before I can have a refund. This must happen to every purchase. The return address is in China. I have reported to Trading Standards and would urge all other customers to do the same.

Update: 26/6/26. As you can see Fjorna have replied to this review asking me to contact their info email quoting my order number. (Even though this is where I was previously communicating with them) This is clearly just for show for the sake of this platform as they have not responded to this email 2 days later

11. Juni 2026
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

We understand why you feel this way, Felicia, and we're sorry. Please email info@fjorna.com with your order number so we can look into it and find a way forward together. We'd like the chance to put this right.

Bewertet mit 1 von 5 Sternen

The worst experience Ive ever had

The worst experience Ive ever had. Its taken a month and no products. They have promised the goods but not here. They aren’t Dutch. A dodgy con company. Don’t touch them

10. Juni 2026
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

We're sorry, Kalwant — a month without resolution isn't the experience we want for anyone. Please email info@fjorna.com with your order number and we'll do our best to sort this out with you as quickly as we can.

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