We had been looking for a new fire & fireplace for some time and had visited lots of different stores and looked on line before finally buying our flamerite fire. We certainly made the right choice. T... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We had been looking for a new fire & fireplace for some time and had visited lots of different stores and looked on line before finally buying our flamerite fire. We certainly made the right choice. T... Mehr ansehen
Unternehmen hat geantwortet
We purchased our fire through the Knowle store - the staff were patient and certainly not pushy when we were a little vague about what we wanted!! Fitting was a dream - two great guys just before C... Mehr ansehen
Unternehmen hat geantwortet
Having toured lots of suppliers and shops, looked at dozens of fires, we finally chose Some suppliers quoted six weeks delivery , but at the most competitive price and a few days after our orde... Mehr ansehen
Unternehmen hat geantwortet
We have just purchased a Flamerite Ennio 3 fire through Flames of Hull. We haven't used it for heating yet but we are enjoying the amazing flame display. It's quiet and incredibly realistic. It look... Mehr ansehen
Unternehmen hat geantwortet
Flamerite Fires was established in 1999 in the historic city of Lichfield, carrying on a thirty-year family tradition of producing British made electric fires. Over its 21-year history we have won numerous awards in the UK and abroad. We have gained an unprecedented reputation for our integrity, excellent customer service and support for the independent retail sector. Our singular focus is unrivalled, producing high quality innovative electric fires and fireplaces made to the highest UK & European standards (BS-EN
Lichfield Road Industrial Estate, B79 7UL, Staffordshire, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We have just purchased a Flamerite Ennio 3 fire through Flames of Hull. We haven't used it for heating yet but we are enjoying the amazing flame display. It's quiet and incredibly realistic. It looks really cosy and the quality and design are brilliant. We needed to speak with Flamerite before purchase to check the dimensions and the person we spoke to answered our query directly and accurately.

Antwort von Flamerite Fires
Needed remote controler for a very old fire. Darren could not have been more helpful.
Got it in 2 days and fire now work 100%

Antwort von Flamerite Fires
I absolutely love my new fireplace. Looking forward to the winter months sitting in front of the fireplace... Nice and cosy. I love the change of colours of the lights on the fireplace surround... I can change it depending what kind of mood I'm in... its the bees knees having the remote control

Antwort von Flamerite Fires
We looked at a lot of fires but decided on the Flamerite E-FX model. We are really pleased with it, the logs look real and you can change the colours to suit, I can’t wait for winter! The app was easy to install and we have received lots of compliments about the fire. A mention too for the Heat Depot, Middleton who gave exceptional service.

Antwort von Flamerite Fires
We purchased the Nitra fire when we had a new fireplace installed. We are happy with the flame effect which can be changed to suit your mood. So far we have not used the heater as the weather has been warm. We are very pleased with the overall look of the flame effect and its surround in our new fireplace

Antwort von Flamerite Fires
We have purchased the Arlo 16” fire. It was installed in less than an hour, looks very smart and is very easy to use. We are delighted with it!

Antwort von Flamerite Fires
The Arlo fire was needed to fit into an existing marble fireplace, replacing an old gas fire. It fits the bill perfectly and seems to be just what we needed. The installation was efficiently carried out, but we were disappointed to find that no spur had been fitted. The electric cable was left coming straight out of the wall and into an existing socket. It looked very untidy and we asked for a spur to be fitted. This was done at an extra cost of £95. It was claimed that we had been asked if we wanted a spur, but had refused. Neither my wife nor I remember its being mentioned.
Like most of the modern gadgets we buy these days, we find that the operating instructions are poorly written. I think all these should be written by an elderly, literate person after instruction by an expert on the product. That way, the elementary problems, caused by inadequate explanations, would be avoided or corrected. As an example, I had to return to the retailer to ask where the keypad was. I had read page 04 of the instructions where the keypad is mentioned, but no explanation of its location is given.

Antwort von Flamerite Fires
After looking at many fires we decided to go for a flamrite fire(Gotham 900) we made the right choice, not only for value for money but looks and performs great. It's so realistic looking better than most other fires can't recommend this fire enough. Before purchasing a fire check out the Flamrite range you won't be disappointed.

Antwort von Flamerite Fires
Great addition to the lounge, had my old gas fire replaced and very happy with the outcome, would recommend

Antwort von Flamerite Fires
The fire looks amazing and very high quality. Fire effect great and cost look. Everyone who has seen it is very impressed. Would highly recommend the product.
Clear instructions and easy to register. Great

Antwort von Flamerite Fires
Very helpful when we visited the showroom in Lichfield to decide which fire. Little used since Ennio fire fitted in September but very pleased with look and ease of use, being able to vary colour and intensity of flames and bed.

Antwort von Flamerite Fires
Great fire, with great flame effect. We love it, but only 4 stars, as there is an issue when using the flamerite app. If one person turns the fire on via the app and forgets to log out, then no-one else can control it.

Antwort von Flamerite Fires
Excellent product
Very happy with service

Antwort von Flamerite Fires
Quick delivery and installation.
Members of the ream team were polite,friendly and professional.
There was a minor issue that was resolved quickly.
I worked for a high profile retail organisation for over 40 years and feel the service I recieved from all departments at Flamerite was first class .
Fire is excellent.

Antwort von Flamerite Fires
Wonderful fire. Had it installed by Just Fireplaces and it looks stunning.

Antwort von Flamerite Fires
A real statement piece.
Our Flamerite Exo is a real head turner , looks and performs as we had hoped.
A slight hiccup with some absent fixing screws , but Flamerite put them in the post the same day , that’s good customer relations!
The routing of the electrical connecting wire , if you are putting the fire on a Base needs Re- thinking , but we modified the base to overcome this , which was no big deal.
So on the whole , a deserved 5 star to Flamerite.

Antwort von Flamerite Fires
Purchased an E-FX Fire from Flamerite fires for our new build home. We spent months researching & looking at different options as we had always purchased gas fires in the past.
We have had it installed for about a month now & I have to say - It is an Amazing fire - everything we hoped it would be.
Beautifully finished, fantastic range of flame options & has thermostat control. We have it on a relatively standard setting but you can literally use the pallet to do almost any colour, speed & type of fire you want so will never get bored of how it looks. When controlling heat the fan is almost silent. I would recommend to anyone. Well done Flamerite & thank you !!

Antwort von Flamerite Fires
I bought a remote control fire from a retailer then lost the remote. With minimal information, Flamerite!s customer service identified and supplied a replacement within 5 days. Brilliant.

Antwort von Flamerite Fires
I telephoned this morning re instructions about changing the battery in the remote for my Cascade fire.Megan was extremely helpful and suggested sending me the relevant details by email. This afternoon when I was attempting to follow them, something wasn’t quite clear,I phoned again and again I was helpfully talked through the process. What a difference to get helpful, pleasant customer service, sadly a rarity these days. Thank you so much. Val Woodcock

Antwort von Flamerite Fires
My fire was fitted in a good way, although it took longer than I expected because it was more difficult than expected, it is now working as expected and gives the room a lovely warm looking experience.

Antwort von Flamerite Fires
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.