Great ELD platform—great customer service reps and support. Had a terrible experience with Keep Truckin—their ELDs admittedly corrupted my trucks and caused them to go I to torque de rate and shut dow... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Kristy is always very response, even with the 3 hour time window between us here on the east coast. Not only responsive, but she brings solutions with her and that is what makes partnership valuable.... Mehr ansehen
Unternehmen hat geantwortet
Just not impressed with in network fueling,Your organization done it by example stores instead of general states info listing,you have to hunt down ,then try to find.Everything.
Unternehmen hat geantwortet
Edit: after leaving this review and sending an email to fleet up they took corrective action and contacted me right away apologizing and providing the services needed. They were very helpful and sp... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FleetUp makes visibility limitless. Our powerful cloud fleet management software connects every asset, employee, and worksite. We believe that real-time fleet monitoring isn’t only about helping companies cut waste and increase revenue, it’s about making roads safe and the environment green. Our location alerts are the fastest in the fleet industry, dramatically reducing your fuel spending and improving driver efficiency. FleetUp maximizes profitability, reduces costs, improves safety and security, and keeps you compliant with government regulations.
Kontaktinformationen
675 N. 1st Street, Suite 1100, 95112, San Jose, Vereinigte Staaten
- 833-663-5338
- hello@fleetup.com
- fleetup.com
Das haben sich andere Leute angesehen
Despite my initial frustration with the…
Despite my initial frustration with the limited reports at my disposal, the customer service person was able to quickly resolve my issue and her attention is much appreciated.
30. Juli 2024
Bewertung ohne vorherige Einladung
Positive experience!
Great experience with the team in handling an escalation for critical client escalation.
12. Dezember 2023
Bewertung ohne vorherige Einladung
Speedy and helpful assistance by Cathy…
Speedy and helpful assistance by Cathy Martin.
25. Juli 2023
Bewertung ohne vorherige Einladung
Great Customer Service
The experience was great she was very helpful with what i needed. Staff was professional and understanding.
Which all companies had employee like Kristy.
14. Juli 2023
Bewertung ohne vorherige Einladung
Kristy was very polite knowledge…
Kristy was very polite knowledge patient, explaining to us how to navigate the system to find what we were looking for, thanks!
13. Juli 2023
Bewertung ohne vorherige Einladung
VERY HELPFUL
ksuarez WAS VERY NICE AND KNOWLEDGEABLE ABOUT THE PRODUCTS. SHE WALKED ME THROUGH THE DASHBOARD AND WAS PATIENT WITH ME ASKING QUESTIONS.
12. Juli 2023
Bewertung ohne vorherige Einladung
Cathy was awesome
Cathy was awesome. Took care of my problem and got me all the information I needed very quickly.
21. März 2023
Bewertung ohne vorherige Einladung
Antwort von FleetUp
Thank you for taking the time to write a review. We appreciate your feedback and providing your postive interaction with our team. I am glad we were able to help.
Sometimes that app doesn't work.
20. Jänner 2023
Antwort von FleetUp
Thank you for taking the time to provide us feedback. We’re glad to hear that the quality of our product and service matched your expectations.
Antwort von FleetUp
Thank you for taking the time to provide us feedback. We’re glad to hear that the quality of our product and service match your expectations.
Haven't connected yet
Haven't connected yet, but from what I hear it's pretty legit. Customer service up front with you so NO surprises when it comes to hidden fees; $$$
31. Mai 2022
Antwort von FleetUp
Thank you for taking the time to write a review. We appreciate your 5-star review. We are looking forward to being part of your success.
Antwort von FleetUp
Thanks so much for taking the time to write a review. We are happy to be part of your success.
Inexpensive solution for tracking
24. Jänner 2023
Antwort von FleetUp
Thank you for taking the time to write a review. We appreciate your 5-star review. We are happy to be part of your operations and success.
Antwort von FleetUp
Thank you for taking the time to write a review. We appreciate your 5-star review. We are happy to be part of your operations and success.
Just not impressed with in network…
Just not impressed with in network fueling,Your organization done it by example stores instead of general states info listing,you have to hunt down ,then try to find.Everything.
19. Jänner 2023
Antwort von FleetUp
Thank you for taking the time to write a review. We strive to provide the best products and services, but when we fall short, we want to address them as soon as possible.
Your automatic system has many problemd.
Sending statement that will only allow payment on past due. Total system down asking for me to return at another time. Could not track anything.
8. Dezember 2022
Antwort von FleetUp
Thank you for taking the time to write a review. We strive to provide the best products and services, but when we fall short, we want to address them as soon as possible. Someone on our Customer Success team will reach out to you.
Antwort von FleetUp
Thank you for your 5-star review and for choosing FleetUp. We are thrilled you find our customer service team to be responsive and helpful. They are the best in the industry and we are proud they are part of the FleetUp team. We wish you a happy holiday season!
Pic for Older Truck Hook-up
You needed a picture of the number of holes for the hookup of an older truck. I have so much to do with the number of trucks we have that I kept forgetting to go get the picture. (I have to take care of EVERYTHING but half of receivables). Cathy would call me every once in a while to remind me. I don't believe I would have ever gotten that picture if she did not call to remind me. I really do appreciate that.
3. Oktober 2022
Antwort von FleetUp
Thank you for your 5-star review. We couldn't agree more - Cathy is a rock star! She understands how busy our customers are so those little reminders are essential. Thank you for choosing FleetUp.
Does exactly as stated
Does exactly as stated. We can can keep up with our vehicles at all times now. Good product
6. Dezember 2022
Antwort von FleetUp
Thank for taking the time to write a review. We are happy to hear you have had a positive experience, and that the quality of our product matched your expectations.
The Customer support was terrible
The Customer support was terrible. I had phone calls with one person after another that would just pass me off to someone else. No one was very helpful. Finally a young woman named Kristy called to see how things were going for me. I started to lay into her about how bad there customer service was. she asked me about my problems and immediately started to work with me to find solutions and explain why I was having problems. within a short time all of the issues were resolved. Kristy would call me periodically and check in with me to see how things were going. If all of there customer service people were as good as Kristy I would have very little to complain about. My only complaint now is the service is based on cellular reception and it loses service periodically. This was an issue Kristy helped me with.
7. Jänner 2022
Antwort von FleetUp
Thank you for writing your review and bringing this to our attention. We’re sorry you initially had a bad experience, but I am happy we could earn your trust. We’ll strive to do better.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.