Fletchers Estate Agents Bewertungen 

72
TrustScore 4 von 5

3,9

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

We recently moved back into our property and had a few issues to deal with. However, Adrian was excellent in trying to accommodate both our concerns and those of our previous tenants. He was patient... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Today a Surrey Road, Blackburn Inspection NEVER HAPPENED. Got cancelled and took 25 minutes for someone to actually confirm the cancellation Disrespectful on people's time. There were easily 30 p... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bailey has been extremely helpful in sorting out a few niggles in our flat. Her responses have always been prompt and she followed up each time a contractor fixed something to make sure that it was do... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I am very happy with the services provided by Vanessa Barroso. She responds to issues raised by the tenant very quickly, and at the same time, communicates with me clearly and timely. While finding so... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Vom Unternehmen geschrieben

Covering Chiswick, Hammersmith, Shepherds Bush and Brook Green, Fletchers is a leading independent Estate Agent with 20 years' experience. We are experts in residential sales, lettings and property management and are particularly renowned for our specialist knowledge of Chiswick's Bedford Park Conservation Area. At Fletchers we are passionate about the locality and are dedicated to giving the best advice to suit your situation so that you can make decisions with confidence. Our local knowledge, combined with a team who put in the hours to deliver the best results, means we offer a service that you will find hard to match.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

72 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(72)

15 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I am very happy that Fletchers Estate

I am very happy that Fletchers Estate Agents are the ones managing the rental property we have. Always efficient, always effective, communication is clear, instructions are followed, advice and guidance needed was provided on every single question or issue regarding the renewals, change of tenants, repairs and maintenance, HMO licence, payments. Particular mention to Vanessa and Alexandra in rental and management and James who helped with a valuation request.

14. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Fletchers Estate Agents

Dear Alia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah

Bewertet mit 5 von 5 Sternen

Fletchers property management

We recently rented and bought with Fletchers Estate Agents in Chiswick . We were pleased with their service. Bridget and Shakira managed the property and any repairs were dealt with efficiently . The contractors they employ are personable and professional.
The team is quick to address any maintenance requests and ensuring everything runs smoothly.
I highly recommend Fletchers lettings and property management!

14. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Fletchers Estate Agents

Dear Ruth, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah

Bewertet mit 5 von 5 Sternen

Very good

Vanessa has done a great job!

13. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Fletchers Estate Agents

Thank you for taking the time to leave a wonderful 5* review. Vanessa will be thrilled to read your kind comments. Kind regards, Asma

Bewertet mit 5 von 5 Sternen

Responsive and approachable

We just moved in to a new flat managed by Fletchers and had a few different issues which were very prompty dealt with by Bridget and Vanessa. They are very efficient and communicative, keeping us up to date about repairs and responsive to our requests :)

This was the first flat I viewed in our house search and I also wanted to thank Narmin for being so friendly and approachable, helping us to get our offer accepted and being an amazing presence!

10. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Fletchers Estate Agents

Dear Natasha, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

Bewertet mit 5 von 5 Sternen

Excellent Care and Peace of Mind

I pay for full management and I get total peace of mind that the Fletchers Team - and Bridgit Kerin in particular - are all over looking after my property and tenants. I always get full visibility of what is going on and have been using them for many years now

7. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Fletchers Estate Agents

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah

Bewertet mit 5 von 5 Sternen

Lettings

Massive thanks to Fletchers for their help and support over the last few years! They are professional, knowledgeable and efficient! Thank you Vanessa, Shakira, Erica, Han, Lily, Bridget, Bailey, Alexsandra and team :-)

6. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Fletchers Estate Agents

Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Sarah

Bewertet mit 5 von 5 Sternen

Friendly and professional management

We have been very happy with our new property manager Bailey, who’s been very helpful, professional and proactive in addressing any issues. Thank you!

5. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Fletchers Estate Agents

Dear Nela, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah

Bewertet mit 5 von 5 Sternen

Friendly and professional service

Bailey has been extremely helpful in sorting out a few niggles in our flat. Her responses have always been prompt and she followed up each time a contractor fixed something to make sure that it was done properly. She's friendly but also consummately professional. Thank you!

5. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Fletchers Estate Agents

Dear Andrea, Thank you for taking the time to leave a wonderful 5* review. Bailey will be thrilled to read your kind comments. Kind regards, Sarah

Bewertet mit 5 von 5 Sternen

Very professional competent and cheerful service -highly recommended

Very professional competent, understanding and kind service. - always ready to go above and beyond.

5. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Fletchers Estate Agents

Dear David, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

Bewertet mit 5 von 5 Sternen

Staff are extremely friendly

Staff are extremely friendly, helpful and efficient. Great company to deal with

25. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Fletchers Estate Agents

Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah

Bewertet mit 5 von 5 Sternen

Aleksandra from property management

Aleksandra Our property manager was amazingly helpful with arranging our new fridge delivery. She is very professional and friendly and was always there for us whenever we need her. Thank you so much Alex !

26. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Fletchers Estate Agents

Dear Liat, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

Bewertet mit 5 von 5 Sternen

Bridget our property manager has been…

Bridget our property manager has been amazing. From the day we moved in she has been there to answer any questions and arrange everything for us. She is very quick to respond and is helpful & friendly. Thank you Bridget.

26. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Fletchers Estate Agents

Dear Hannah, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah

Bewertet mit 5 von 5 Sternen

5 star service from Vanessa Barroso

5 star service from Vanessa Barroso. Keep up the great work Fletchers.

25. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Fletchers Estate Agents

Dear Hannah, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah

Bewertet mit 5 von 5 Sternen

Exceptional Property Management with Complete Peace of Mind

Bridget Kerin is a fantastic property manager. She has been managing my property for several years, consistently demonstrating expertise, reliability, and a genuinely helpful approach. Her professionalism and dedication ensure that every aspect of property and tenant management is handled seamlessly.

24. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Fletchers Estate Agents

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

Bewertet mit 1 von 5 Sternen

I am writing to express my…

I am writing to express my disappointment regarding the lack of professionalism in handling my scheduled property viewing. I had an appointment at 10:00 AM, but no one arrived. After waiting in the rain for 10 minutes, I called the office, only to be informed that the viewing had to be canceled because the keys were unavailable.

I was also told that multiple calls were made to inform me, yet I did not receive any missed calls or messages. This miscommunication and lack of accountability are unacceptable. I expect a higher level of professionalism and reliability in such matters.

8. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Fletchers Estate Agents

Hi Alba, I am sorry that things did not go as planned. If you could provide me with more information via email on customerrelations@fletcherestates.com. Kind regards, Katie

Bewertet mit 5 von 5 Sternen

Friendly and professional Team

Very professional and responsive team.
Thank you Chloe for a very quick help with the boiler!

30. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Fletchers Estate Agents

Dear Pam, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah

Bewertet mit 5 von 5 Sternen

A very efficient work.

I was very pleased with the way Mr Puneet Mann did everything to make it easy for me to renew my tenancy agreement as I have difficulties with technology. I would like to thank all the team at Fletchers for being quick to respond my pone calls and always so ready to help me.

13. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Fletchers Estate Agents

Dear Antonio, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah

Bewertet mit 5 von 5 Sternen

I bought my property from Fletchers of Blacburn…

I bought my property from Fletchers of Blackburn on the !9' August 2022. Because Robert Sheahan was my son in law and a Director of Fletchers of Blackburn he and Ben Williams would not receive any commission. He told me he would bid for me and his partner Ben Williams would be the auctioneer. I asked him to recommend a builder to check the property out. He gave me Safe and Sound Building Inspections. They reported back to me saying the property wsas in good condition. Rob did not discuss with me how he would bid for me. He was my son in law so I trusted him. The property was listed at $1,050,000 to $1,150,000. Rob started the bidding at $1,000,000. There were two other bidders and they bid in $10,000 bids. Rob first bid was $500 which i thought unusual. All his bids to $1.2 million was in $500 until one of the bidders dropped out. The second buyer started bidding in $5,000 bids and Rob continued in his $500 bids. I was not happy about this but he was my son in law and I must trust him. The last bid went in at $1,400,500 and I was not happy i thought i had been run up so i would drop out. I paid $250,000 over the listed price. After the auction I asked Rob what happened and he said I did not see anything and this price was was great advertising for his company. My wife told never to mention to him about this again. I wanted to forfeit our deposit and walk away but my wife told not to do this. When we moved in we found the property was a disaster with faults every where. The two back windows completely rotten and the lounge room and spare room would flood due to poor drainage. Replace windows $5,000. The heater in the ceiling faulty and spewing carbon monoxide and the ducts to be replaced $7,500. Both showers leaking water for decades repair all internal walls around showers.$5,000.. Repairs to drainage in back yard. $1,000. The pergola slats not nailed onto beams. Repair and paint $3,000. Repairs to pathway $1,000. Replace faulty alarm system $4,000. Replace carpet $15,000. To repair all dodgy repair work on other windows $5,000. Water seepage in garage cost unknown. To bring the house up to a livable state we painted it throughout $15,000. Changed window furnishings.$15,000. Placed gas heater in fire place $9,000. Changed garage door $9,000. and replace Kitchen $35,000. When i approached Safe and Sound Building Inspections he told me he works for Fletchers of Blackburn and he passes all there properties. I reminded him i paid for the inspection. He paid $3,000 towards the cost and made me sign a paper not to claim anymore. Robert Sheahan walked away with no responsibilty at all. The properties final cost was around $1,600,000. when it was listed at under $1,200,000. The property was valued in Aug'2024 at $1,385,000. This is how it happened.

1. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fletchers have been wonderful agents…

Fletchers have been wonderful agents over many years - and I’d like to thank Puneet Mann especially who has been most efficient and helpful in our dealings.

12. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Fletchers Estate Agents

Dear Sally, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Sarah

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