I own a flexia reformer and flexia was…
UPDATE: I had purchased my tower through Affirm, and affirm won’t open a dispute after 120 days. I emailed and emailed till affirm gave me a phone number to open a dispute even though it’s been about 160 days. Here it is for anyone else as unlucky as me 855-914-3141. Within 24 hours I received an email from macrofit that they would like me to withdraw my dispute and they will zelle me right away. I am not going this route. They will either A. Have me withdraw and never pay me or B. This won’t be on their record so they can continue to do this to people. If the same thing happens to you, do not withdraw your claim. Macrofit will be put on a list and dropped by their credit card processor so they can’t continue to do this to people.
I own a flexia reformer and flexia was acquired by macrofit. Macrofit reached out to me because they supposedly made a Pilates tower which can be attached to my flexia reformer. I purchased the tower 8/31/25 with the promise of my tower being delivered in November. In november i was contacted by macrofit and they said it’ll be a couple more weeks… ok, no big deal. We are now at the end of February 2026 and only after leaving reviews and comments on Instagram posts have I heard back stating they lost my email. But you couldn’t respond to the 7 emails sent???. They have since cancelled my order but have not refunded me my $1200. Stay far far away from this company. They will steal from you








