Jason is the man to sort out your flights. Two years ago, i spoke to him about sorting our flight tickets out for our trip around America. We flew from London, to Miami, Los Angeles, Las Vegas... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
ABYSMAL CUSTOMER SERVICE. We have booked a package to Sri Lanka with transit through Doha. ABTA advise that members might be able to offer an alternative holiday.If they can't, or if the alternative... Mehr ansehen
Under fictitious names such as Kevin, these are the lowest of the Indian diaspora. Once they lure you with low deposits/low-price tickets, the scammers truly start to screw the customers financially... Mehr ansehen
EXCELLENT SERVICE- Flights cancelled because of IRAN problems/airspace shut etc. tried very hard numerous times over several calls to help me with airline/alternative future flights etc- but decided i... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Flight Guru is a flight booking engine that focuses on cheap business class & first class flights. Save thousands when flying internationally to London, Paris, Rome and more...
Kontaktinformationen
Vereinigte Staaten
- flightguru.com
2,9
Akzeptabel
374 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Easy to book.
27. März 2023
I had the hardest time finding a flight…
I had the hardest time finding a flight that was at the date and times I needed. You guys came through.
23. März 2023
2 pm flight bumped to midnight?!?! FlightGuru no help
Confirmed purchase via FlightGuru of 90-min Thai AirAsia flight to Bangkok at 14:00 (2PM) six weeks from now. FlightGuru sent an email that Thai Air Asia changed the flight time to 23:30, arriving in Bangkok after midnight! This airline has many flights on that route, at noon, 1pm and 4 pm, but they say no credit, no refund - we must take this 11:30 pm flight. FlightGuru has been zero help, says the flight is nonrefundable, no credit. Said to take it up with the airline. Buyer beware - this whole situation seems scammy.
27. März 2023
Antwort von FlightGuru
Dear Jobeth, as an agency we feel the same way about airline schedule changes as our clients do, but when these occur, we can only offer what the airline offers, and this is what we did in this case, too. The airline was not offering any rebooking. As per your request, we have refunded your purchase.
The selection of airlines and seat was…
The selection of airlines and seat was limited. I had to ask for seats with additional leg room in our economy flights and the seat ended up to be not available. I had to ask for a receipt for our flights.
20. März 2023
Your favorite chico california group.
We are inexperienced at this and you helped us through it all.
18. März 2023
speed and reliable offer
18. März 2023
WORST TRAVEL SITE EVER!
WORST TRAVEL SITE EVER!
This by far is the most stressful site I booked a flight. I paid $1,204 CAD for one way flight to Tokyo. No cancellation or refund options. Incomplete details of the booking. I even gave them a call to ask how much carry on luggage I could bring and they said they have to check with the Airline. OK then, I waited after a while they said I will double check with the team and will just send you an email. Are you kidding me? You are selling flights and does not know how much I could bring even for a carry on?!!! So pissed!! DO NOT BOOKE YOU FLIGHTS HERE, I REPEAT... DON NOT BOOK YOUR FLIGHTS HERE!
6. Februar 2023
Antwort von FlightGuru
Dear Ennovy,
The cancellation and refund policy for all of our tickets is noted on the payment page during the checkout process, so you can decide accordingly. It is also noted in all of our confirmation emails.
Confirmation emails also include your detailed flight schedule, e-ticket numbers, and the airline confirmation numbers. With that, you can log onto airline's website and get relevant information.
Since different discounted tickets and different airlines have different baggage policies, and those are not always immediately visible on the system, our agents do have to check before replying to your inquiry. This is why we offered to check, and get back to you with more detailed information.
We hope that this clarifies things and that you enjoy your flight.
Beautiful experience with FlightGuru.
I needed a one-way flight from Amsterdam to Chicago for my wife and myself. FlightGuru found one for us that no other travel site found, and moreover, it was a deeply discounted, direct flight of only about 8 hours on KLM. Not only that, but by taking advantage of FlightGuru's service of providing a refund if the price of a flight goes down within 24 hours of the booking request, we saved another $327. Beautiful experience.
19. März 2023
This business is an absolute scam
This business is an absolute scam, do not use it! Book through the actual airline and you will be able to have actual rights to cancel your flight as well as perks. I booked a flight to Japan and they had me booked for Japan and Vietnam which is not what I requested. Then they booked me on the wrong date and wanted me to pay an additional fee of $2,000 to change the date? SCAM
2. Februar 2023
Antwort von FlightGuru
Dear Kelly,
Our managers have looked into this issue. Our system booked you on the date that you selected on our site, which we understand from your communication later was not the day you wanted - but this is outside of our control. The ticket that was booked fulfills the order on our booking page. Because it is a restrictive ticket, amending the date does cost a high amount, and we are afraid there is no leeway around that.
fast and easy to book
27. Februar 2023
Excellent customer service
11. März 2023
You booked the flight we wanted with…
You booked the flight we wanted with little hassle. Your confirmation was timely as well.
9. März 2023
One of the best Online Travel companies, I did not book the first time and it…
I did not book the first time and it was perfect as always.
16. März 2023
Reservations were made within one day
8. März 2023
Good luck and timing
3. März 2023
I found the best deal it only took a…
I found the best deal it only took a few minutes and it was easy to book
11. März 2023
The flight tax
This flight ticket tax charge and refund were new to me when I booked tickets online. I was kind of hesitant to do it beginning but your traveler help desk made me trust the process. So I have booked the ticket successfully. I am very happy about your service and I will purchase tickets from your site again.
1. März 2023
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.