Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

The shipping is awful for this product. The truck dropped off 2000 lbs. of flooring at the end of my driveway. They said they were not contracted to leave it anywhere else. It was very difficult fo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The product is amazing. I love our new floors. Installation wasn’t too difficult. However, working around door jambs proved to be tricky. Normal traffic has resulted in no scratching. But note movin... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I highly recommend Flooret for both the quality of the product and their outstanding support. We've installed Flooret Modin LVP in 2 rooms. Beautiful stuff. We were able to easily install it on o... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We ordered samples for different color in both base and signature. They are very well packaged and look incredible. We have ordered many samples from different stores and we can tell the floor at floo... Mehr ansehen

Unternehmensdetails

  1. Fachhandel für Bodenbeläge

Vom Unternehmen geschrieben

Flooret is a refreshingly transparent flooring company, offering premium vinyl floors at factory-direct prices to give customers the greatest quality for the lowest cost. We are taking a stand against unnecessary markups as floors travel from factory to brand to distributor to retailer and finally to you at upwards of 600% the original factory price. You will not find hundreds of options on our site either. We take pride in our floors, cut no corners, and select only the best. Our specs are second to none in the industry for both residential and commercial use. Using the internet as our showroom along with direct mail sample boxes, Flooret makes selecting and purchasing floors more enjoyable and stress-free than ever before.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

211 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Samples need more than one board.

The samples did not have a sample of the different shades that are in the flooring so it doesn’t really give enough info to make a decision.

6. September 2023
Bewertung ohne vorherige Einladung
Flooret-Logo

Antwort von Flooret

Hello, thank you for taking the time to review us! We're sorry to hear that you didn't get as much variation in your sample pieces as you were expecting. All of our samples are packed at random, but our team does try to pack varied pieces when possible. If you'd like, we would be happy to send you a few more cut samples (on us) so you can see more of the flooring in person! Just give us a call at 1-800-700-8122 and we'll get those on the way to you!

Bewertet mit 2 von 5 Sternen

Inventory shortage this Summer & Fall…

Inventory shortage this Summer & Fall is creating cost over runs when I have to chose an alternative item which is 48% more expensive.
Always have great customer service & support: patient, friendly, knowledgeable and, will take care you if you have a special need.

11. September 2023
Bewertung ohne vorherige Einladung
Flooret-Logo

Antwort von Flooret

Hi Dana. Thank you so much for taking the time to leave us a review. A combination of global supply chain disruptions and higher-than-expected order volume has made it difficult for us to keep our most popular products in stock recently. However, we have been working hard to correct this and expect to have all of our products reliably in stock by the end of the year. We understand that this correction won't be in place for your order, and we truly apologize. We hope you love the floors you ended up ordering for your project, and if you need any assistance or have any questions, you can always reach us at 1-800-700-8122.

Bewertet mit 5 von 5 Sternen

They sell premium flooring and their…

They sell premium flooring and their customer service is fantastic, both before the purchase and years afterwards. I had the flooring installed five years ago and it has held up wonderfully. Even after moving my furniture around a couple of times it is still scratch free. I had reason to contact customer service recently and they responded within the day and kindly answered my question.
When I next need flooring I will not hesitate to buy from them again.

28. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very satisfied customer (and dog parent)

Great customer service from start to finish. We are also very pleased with the quality and appearance of our floors (Sutton wide plank style). They've been in our house for about 5 months and show no signs of wear from our busy little terriers (one of whom likes to play fetch and runs back and forth along the same route several times a day, lol). Easy to clean too, we have a horse farm and that's a real "must" for any flooring.

8. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I am impressed with Flooret's customer…

I am impressed with Flooret's customer service. its rare that you can call a company and not get a long and annoying list of menu options. You get to a real person with ease, someone friendly knowledgeble and helpful. What could be better?

31. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Huge delays and not very good answers on why they can't fulfill orders on time

I heard about Flooret on the Houzz forums, ordered samples and consulted with my team about the product. We were impressed with the product, how easy it was to order samples from the website and the general quality of the material. After placing orders for four projects we started to encounter Flooret's achilles heel -- LOGISTICS. They couldn't complete our orders in a timely basis because four of the lines we ordered were stuck on containers and wouldn't be arriving for months, even though the website showed the product in stock when I specified the product. So now I have to explain to homeowners looking to get into their homes before the holidays this fall that the whole project is delayed due to the flooring. Obviously we're looking at different options, but how disappointing that the company couldn't get their inventory and supply chain in order.

14. Juli 2023
Bewertung ohne vorherige Einladung
Flooret-Logo

Antwort von Flooret

Hi Seamas. First and foremost, thank you for taking the time to review us. We are so sorry to hear that you have been affected by some unfortunate supply chain delays that we are currently working through. While we have been working hard to remedy this situation, we understand that the solutions may not come in time to help in your case and we are deeply sorry for that.

To prevent supply chain delays such as this in the future, we have altered our inventory ordering structure and schedule and are also introducing a new, US-based manufacturing site that will have very short product lead times (that spec will be released within a few months).

Again, we are so sorry about the delays your order is experiencing, and if there is another, in-stock model or color that would work for your project, we would be more than happy to change your order over to that product. You can reach us anytime at 1-800-700-8122 or support@flooret.com.

Bewertet mit 5 von 5 Sternen

Excellent service!

Customer service was great, and quick to resolve the issue I had with a couple boxes of flooring damaged in shipping.

22. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

great customer service

So far so good. Ordered 1000 SF of flooring and they shipped it quickly, unfortunately the shipper damaged two boxes. Emailed Customer Service and Michael responded promptly and offered to credit me the two boxes, even though one of the boxes was salvageable. Product looks great and will update once installed

22. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

$3 sample

I ordered a $3 sample from flooret. It was a nice sized sample, bigger than what you normally find from the big box store, and it arrived fairly quick in nice packaging. I think we will be ordering it for our flooring.

15. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic Quality AND Fantastic Customer Service

Not only does Flooret offer fantastic products, but their customer service is outstanding. I installed Flooret in part of my home in 2021, and have been so pleased with it. We have 4 animals and a toddler. Flooret's Signature Pomeroy has stood up to a lot from our house! Today I went in to order flooring to replace our carpets and called the 800 number with some questions. I spoke with Michael who was very kind and knowledgeable. I highly recommend the products AND the team behind them. Fantastic all around!

13. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Customer Service Outstanding!

Flooret customer service is outstanding. If you ever have an issue or even a random question, reach out via chat or phone and they will answer it very quickly. Website is clean and easy to use. Enjoy their Trade Rewards program as well. Have ordered 3 houses of flooring thus far and plan to continue ordering from them! We have used Modin Signature & Base and enjoy them both. Had a damaged box or two and customer service was willing to make it right, we ended up just using them in closets, cuts and turned out just fine. Make sure you order the recommended overage just like you would any flooring. -Cozy Hosea Homes Realty/Remodel Me LLC

26. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Impressive samples and packaging!

We’ve just order samples so far and the samples and packaging were great! Instead of a small swatch of the material you are considering purchasing they provide you with a full width (9x9) square. This lets you fully appreciate the grain quality and durability of their LVP. Shipping was also very quick and with a welcome coupon, I wouldn’t hesitate to order more samples if I needed more options. I will definitely be ordering my flooring from Flooret once we are ready to install.

7. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

LOOK NO FURTHER !

Flooret has very nice representatives. They're professional and easy to understand. All my orders were successful. I've already recommend Flooret to so many people, from floor installers to family. I did my homework before purchasing Flooret. I was confident with my purchase beforehand and glad to say,"I was not disappointed".

16. Mai 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr