I would say zero stars but 1 was the lowest. Errors on 4 areas in one order. Delivered late, wilted flowers, changed the order without asking, post payment. And ruined the surprise by telling the re... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I paid premium prices for a sympathy arrangement (Order #5718552) for a grieving friend, and what they delivered was an absolute insult. The bouquet was completely sparse, dead, and wilted. Sendin... Mehr ansehen
Worst service ever, I cancelled before order shipped, received a guarantee money back and now they won't give me my money back for a product I did not need. They just hang up the phone, this is a scam... Mehr ansehen
Brug aldrig dette firma, Jeg bestilte en buket for 2 dage siden, der aldrig er blevet leveret. Ved kontakt til Florist, henvises til DAO som skulle sende buketten. Ved kontakt til DAO spor varen, er d... Mehr ansehen
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Das haben sich andere Leute angesehen
Worst Flower experience in Canada.
Worst Flower experience in Canada.
I was deceived as it popped up as a Shop or Shopify provisioned business.
Spent about 130 dollars.
They changed the type of flowers I chose which was Deluxe bundle.
What came was a small bunch of flowers that could easily be bought at a neighborhood super market for less than 20 dollars.
The flowers arrived late on Mother's day .
Prior to the delivery I spent hours trying to connect with them to obtain delivery status. No luck.
Will never ever buy from florist.ca.
No joy on Mothers Day (24 hours notice, order in, not arriving)
Florist.ca got my order yesterday at 1:15pm, for today, Mothers Day. It is 6:39pm, and their website states they deliver to homes on Mothers Day between 9am and 7pm. Was just told that a delivery guy has had the flowers since mid day at that they might arrive as late as 8pm. Can't get a human on their customer service for already placed orders (but they DO answer in the "new order" phone tree, so they HAVE personnel, just not if you have already paid them). Seriously? Crap.
SCAM
SCAM! Never delivered the order and used SHOP app to purchase so they are not good either.
What a disaster
What a disaster! I tried to send my mother flowers for mother's day and while I was completing the order page, it jumped to a page saying the order was completed, and that the shipping address was my billing address. They provided no way for me to change the shipping address. I emailed them, but the emails bounced back as the box was full. I called them and they transferred me to a dead line. So the flowers for my mom ended up arriving at my place, and they weren't even the same flowers that I ordered. What a scam!
Delivery Delay
Like others, got a confirmed order followed by a delivery date the morning of, that it was going to be 2 days later. Never again.
Unable to provide a delivery ETA for my…
Unable to provide a delivery ETA for my Mother’s Day flowers. They can’t even contact the couriers to get an update. I genuinely hope Shopify removes them from their platform. First and last time dealing with this merchant. Absolute trash.
Is there an option for zero stars??!!
Is there an option for zero stars??!!
A bunch of lying employee and false advertising!
“Same day delivery” I ordered multiple days in advance of Mother’s Day! And I even emailed two day before Mother’s Day asking if they would be delivered on time to which they said it would be delivered on time!
Then I get an email on Mother’s Day saying they’ll be delivered on the 12th?
Don’t ever buy anything from this company!!
DO NOT PURCHASE. SCAMMERS.
They took an order that they assured me would be delivered on Mother's Day. The morning of Mother's Day, I got an email saying that, due to high volume and the location of the delivery, my order would be delivered 2 days late. Then, they refused to honour a refund or cancellation being that the order would not arrive on time. Brutal customer service, fraudulant and dishonest. DO NOT PURCHASE!!!
Absolute joke of a business
Absolute joke of a business. I really wish I’d seen the reviews before trusting this “business” with my Mother’s Day delivery. Ordered them on a Wednesday and got an email SUNDAY MORNING on Mother’s Day that they won’t be delivered until Tuesday. Thats right, Mother’s Day flowers on a Tuesday. Awful, horrible company. The reviews speak for themselves. They’re more than likely going to ghost me so I’m going to have to go through the whole chargeback process through my credit card.
This was the worst flower delivey ever
This was the worst flower delivey ever. They were dead upon arrival, to spend 65$ and literally have dead flowers delivered is terrible. It looked nothing like the photo. I didnt expect a huge bouquet, but I did expect them to be alive upon delivery, my mom had them for 2 days before they died. I will never use this company again nor will I recommend it to anyone. Stay away, spend a bit more money else where for nice flowers.
Delivered quick & early in the day
Delivered quick and really early in the day on a next day order seamlessly
Ordered Mother’s Day flowers
Ordered Mother’s Day flowers, the website confirmed delivery on the day, I then got an email that they couldn’t be delivered for 2 days after. I requested a refund on Mother’s Day but they won’t not give me one. Clearly the order was not packed or processed yet if it was not being delivered until 2 days later so a refund would be a non issue. It’s clear why this company is a one star on trust pilot.
Flowers were wilted and damaged
Flowers were wilted and damaged. Chocolates were crushed overall sad experience on mother's Day. Call a local florist to have them delivered to someone. Don't use this service not recommended
STAY AWAY...Scammers
I am not to sure how positive some of the reviews are. Clearly it's the company that is writing them. I would definitely say STAY AWAY from this company. I had sent my mother flowers and it turn out that the flowers were all wilted and a Two year old could have arranged them better. The company emailed me to say that they should have told me that they did not have the flowers in the wearhouse and also they would be happy to give me a store credit. Why would I want a credit when the flowers are awful. They take your money and run. So disappointed how they can have a business like this, and they take money and send poor flowers to loves ones. please look at all the reviews on Reddit etc.. all poor. I wish I read them first.
I would give zero stars if I could
I would give zero stars if I could!
I placed an order using my ShopPay account, which automatically changed the delivery address to my home address rather than my intended delivery address.
I emailed the company minutes after the order was confirmed to request an address change. The following morning at 8am, I called to speak with someone. They told me outright, no refunds, no cancellations, and no order modifications allowed. I explained my frustration and pointed out that the website states cancellations are possible with a $25.00 fee. The agent said she would submit the request.
Two days later, I hadn't received any confirmation, so I called back and got the same agent. She denied ever saying that and claimed nothing about the order could be changed. For 35 minutes, I expressed my frustration and disappointment with the poor customer service and lack of help- I had given them five days to resolve this.
On Friday morning, I received an email stating that an address change was possible; however, after replying, I received no further communication. Fast forward to Mother's Day, and I just received flowers that were intended for someone else at a different address.
Needless to say, this has been the most disappointing display of customer service and procedures. I would have happily paid to cancel the order and place a new one, but this company has lost my business.
I paid extra to super size my moms…
I paid extra to super size my moms mother day flowers and the sent the reg size . She should have recieved twice the flowers , you can count the roses between sizes in the pics displayed on line. I called 8x and just kept getting transferred and put on hold and hung up on! DO NOT WASTE YOUR MONEY!!!
The worst experience imaginable with…
The worst experience imaginable with this company. I accidentally placed an order using my own address instead of my recipient’s address for my mother’s flowers. I immediately emailed them within minutes of placing the order, then followed up with a phone call the next day requesting a simple delivery address correction. Their response was essentially, “sorry, we’re busy and can’t make changes.”
Extremely disappointing customer service and a complete lack of effort to resolve what should have been a very simple issue.
Never ordering from here again.
The image of the flowers I purchased came in a vase. They arrived at my mother's house with no vase. Then I received an e-mail, after they were delivered, apologizing saying they ran out of stock of the flowers I ordered and sent ones of similar value.
Out $150!!
Out $150!!! Absolutely terrible company. Terrible customer service, no access to management, difficult communication, refused to refund, sent a tiny bouquet of flowers without a vase (which had one shown in online photo). It was sent to the wrong address. Disgusting the cost for a tiny bouquet. When it was corrected I was charged for a second bouquet with no credit applied.
Nothing like what I ordered
Ordered flowers for Mother's Day since my mom lives out of province.
Bouquet is much smaller than the one pictured.
I ordered six gourmet cookies for $18 and she received two packages of cheap cookies worth $7 at the most. Will not use again and do not recommend.
The only good thing is it came on time
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