Received the colour change umbrella within a couple of days of ordering. We are experiencing a heatwave at the moment so not had any use as yet but it seems very good quality and I’m sure my granddau... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Amazing customer service and beautiful product. I have asked for a older puzzle which we bought 4 years ago and lost a piece from it. Lynda went over and beyond to try to find one for us. Unfortu... Mehr ansehen
Unternehmen hat geantwortet
Great products that are firmly establishing themselves in Salty Dog Emporium. A friendly team that are supportive of a small independent traditional toy shop such as mine. It is also good to see how F... Mehr ansehen
Unternehmen hat geantwortet
After complaining about a product we received that didn’t work properly, the customer care we received was just wonderful! Not only did we get a new product that works perfectly we also received a fre... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Floss & Rock is an international children’s gift and toy brand. Playing on traditional designs and play values avoiding 'tech' and 'plastics' all products are exclusively designed by their own in-house team and exported around the world to over 40 countries. Floss & Rock are a UK brand based in the seaside town of Blackpool, famous for its candy 'Floss' and sticks of 'Rock'. In 2023, Floss & Rock received a King's Award for Enterprise for International Trade 🇬🇧
Kontaktinformationen
3 Cropper Close, FY4 5PU, Blackpool, Vereinigtes Königreich
- +44 1253 831500
- hello@flossandrock.co.uk
- flossandrock.co.uk
4,8
Hervorragend
86 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Floss & Rock
Thank you for the fantastic feedback! 🌟
Beautifully made toys full of…
Beautifully made toys full of imagination and fun. Will definitely be buying more puzzles
26. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Floss & Rock
💖 We LOVE this review, thank you! ✨
I absolutely love Floss and Rock
I absolutely love Floss and Rock - all of their items are gorgeous! I first discovered their “safari collection” with their matching card sets and the magnetic scenes and wow they are all so so beautiful! The quality and attention to detail is amazing - these products also a great gift idea and would make any child so happy to receive! Thank you Floss and Rock!
28. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Floss & Rock
Wow! Thank you so much for taking the time to leave such a fantastic and detailed review - we really, really appreciate it 🌟💖
Fast delivery, items as-described.
Fast delivery of items as-described.
Helpful customer services.
2. Jänner 2024
Antwort von Floss & Rock
Really glad to hear it, thank you! 🌟
Easy to order
Easy to order, nice selection of quality products. I found something a bit out of the ordinary for my grandson.
Quick to arrive.
2. Jänner 2024
Antwort von Floss & Rock
This is so great to hear! Thank you for taking the time to leave such a lovely review 😊
Fast delivery very good quality umbrella
3. Jänner 2024
Antwort von Floss & Rock
Lovely, thank you for taking the time to leave a positive review! ✨
Antwort von Floss & Rock
Thanks so much for the wonderful feedback, you've made our day! 🌟
High quality products with great…
High quality products with great customer service. Happy customer - will shop again
27. November 2023
Bewertung ohne vorherige Einladung
Antwort von Floss & Rock
Thank you so much for the lovely feedback, we're so glad to hear it 🌟
Antwort von Floss & Rock
This is brilliant to hear! Thank you so much for sharing 😊
Absolutely amazing company 1st class…
Absolutely amazing company 1st class response will definitely buy again
4. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Floss & Rock
Thank you so much for your lovely feedback! 🌟
Excellent customer service
After complaining about a product we received that didn’t work properly, the customer care we received was just wonderful! Not only did we get a new product that works perfectly we also received a free transfer fun book, which my daughter has loved doing. Thank you for your care and attention
21. November 2023
Bewertung ohne vorherige Einladung
Antwort von Floss & Rock
Really glad to hear this, thank you for updating your review :)
Gorgeous jigsaw, excellent delivery.
Gorgeous jigsaw for my puzzle crazy 4yr old, she loved it & we bought another for a gift, lovely little carry case, would recommend.
31. Oktober 2023
Antwort von Floss & Rock
This has made our day! So glad your 'puzzle crazy' little one loves it 💖🧩
Antwort von Floss & Rock
Wonderful news! Thank you for your lovely feedback 🌈💛
Excellent product my niece will love it
31. Oktober 2023
Antwort von Floss & Rock
We hope she does! ❤️ Thank you for taking the time to leave a review 😊
Products great
Products great. Nice to find a tin tea set rather than a plastic one.
Delivery was a little slow but I think that is due to Royal Mail.
6. November 2023
Antwort von Floss & Rock
Thanks for your feedback, lovely to hear that you're a fan of the tin tea sets! 😊
Really good quality items and fast…
Really good quality items and fast delivery. Would recommend!
2. November 2023
Antwort von Floss & Rock
🌟 Fantastic news! Thank you so much for your review 😊
Antwort von Floss & Rock
So glad to hear it, thank you for the fabulous feedback! 🌟
Website was user friendly
Website was user friendly and items ordered were nicely made, colourful and arrived very quickly. Loved the way they were wrapped with a bow but would have given five stars if I could have examined my purchases without spoiling the look when removing ribbon. Would recommend
2. November 2023
Antwort von Floss & Rock
Thank you so much for the feedback, we’re so pleased you’re happy with the service! We don’t currently offer a gift wrapping service so we wondered if you may have our order confused with another? If you’d like to discuss this further please get in touch via hello@flossandrock.co.uk and we’ll be happy to help 😊
Didn’t receive the product…
Didn’t receive the product and emailed the business a few times for them to help with royal mail tracking. No response.
1. November 2023
Antwort von Floss & Rock
Thanks for bringing this to our attention and we're really sorry if this has been missed. I've passed your details onto our sales team who'll be in touch with you directly to get this sorted.
Quick delivery lovely products
1. November 2023
Antwort von Floss & Rock
Hooray! So glad to hear it, thank you 🌟
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.