FlowersDirect.ie Bewertungen 

468
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

ORDER #999223839 I ordered flowers for my friend's birthday which were delivered on Friday. I have bought flowers from them before and was satisfied with what was received. Unfortunately, on t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Found flowersdirect.ie on a web search & bought a little hay box of flowers for my sister who just lose her beloved doggie. Ordered in the morning around 7am. Paid with ApplePay and immediately rea... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Your Easter Tulips were very beautiful, delivered in good time, and your Customer Service was both professional and genuinely warm! My order had an issue which you resolved promptly and appropriately... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Customer service was fantastic. The calendar date jumped by a week & I didn’t notice. Tip: Double check date. Staff were fantastic & sent out the flowers straight away. The arrangement of roses &... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haus & Garten

Vom Unternehmen geschrieben

Flowersdirect.ie is an online flower store that offers a delivery service throughout Ireland. At Flowersdirect.ie we have gained a reputation for the quality of our customer service delivering beautiful flower arrangements and our delivery service. On Flowersdirect.ie, customers can order flowers from a large selection of arrangements and bouquets. Each flower arrangement contains fresh cut flowers expertly hand-tied by experienced florists. At Flowersdirect.ie we provide flowers for all occasions and our website is easily navigated which makes finding the perfect bouquet simple. Flowersdirect.ie also provides flowers for corporate and social events, weddings, funerals, birthdays and anniversaries. At Flowersdirect.ie we also cater for different price ranges and bouquets are available for all budgets.


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

468 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4,0

Alle Bewertungen

(468)

93 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

The flowers arrived wilting

The flowers arrived wilting, limp and a couple of the roses were rotting from the inside. I ordered a birthday bouquet for my friend, they arrived 3 days late, looking like they had been in a van for 3 days!! I sent 3 emails with photos of the beheaded flowers, they did not acknowledge me or reply. What should have been a joyous event, just made me sad..... I do not recommend this company.

21. Dezember 2024
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Hi Catherine,

We hope you are well today and thank you for sharing your feedback regarding your experience with us. First of all, please accept our sincerest apologies for the disappointing experience you had with your order. We completely understand how frustrating and upsetting it must have been, especially since it is for a birthday. We are very sorry for the delay and we will certainly look into this. We also double checked and one of our colleagues have responded to the email on December 21 at approximately 2:36 PM and we have also sent a follow-up email to resolve the issue.
Please rest assured that we take incidents like these very seriously. We would love the opportunity to make this right for you and we look forward to your response.
Once again, we apologise for any inconvenience caused and thank you for understanding.

Regards,
Eli

Bewertet mit 5 von 5 Sternen

From Australia with love

I live in Australia and wanted to ensure my daughter in law received flowers on her actual birthday. Thanks to you she did and she loved them. Getting them delivered on the day was very important.
They were beautifully presented and value for money

25. November 2024
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Antwort von FlowersDirect.ie

We're glad we made your daughter in law day's special through your gift with our beautiful flowers, Carmen.

Bewertet mit 5 von 5 Sternen

I recently received a fab bouquet of…

I recently received a fab bouquet of pink roses, they lasted over two weeks, so I decided to purchase some for a friend, who absolutely loved them.

24. November 2024
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Antwort von FlowersDirect.ie

Thank you so much for the positive review, Elaine! :)

Bewertet mit 5 von 5 Sternen

Great quality and service

Flowers direct have an easy to navigate webpage, secure payment, lovely quality flowers and gifts that arrived on time. My friend was delighted with the surprise.

20. November 2024
Bewertung ohne vorherige Einladung
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Antwort von FlowersDirect.ie

Thank you so much Aine!

Bewertet mit 5 von 5 Sternen

Website easy to navigate

Website easy to navigate. Service was very professional. And the flower where absolutely beautiful and lasted ages.

25. Oktober 2024
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Antwort von FlowersDirect.ie

Thank you so much for the positive feedback, Tanya :)

Bewertet mit 1 von 5 Sternen

Disappointing gift on two separate occasions

This is the second time I've received flowers from this company from separate friends. Both times the flowers have been browning at the edges, wilted and overall dissapointing. I appreciated my friends' kind gesture but felt dissapointed their money was spent on such poor quality flowers. Would really not recommend, local florists would 100% provide better quality bouquets as has been my experience anyway.

7. November 2024
Bewertung ohne vorherige Einladung
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Antwort von FlowersDirect.ie

Hi Sara, thank you for taking the time to share your feedback, and we're truly sorry to hear about your disappointing experience with our flowers. We always aim to deliver the highest quality products, and it’s concerning to hear that your bouquets did not meet that standard. Please feel free to reach out to us directly at customer.service@flowersdirect.ie to rectify this.

Bewertet mit 2 von 5 Sternen

The flowers were disappointing however!

We The flowers were disappointing, not very fresh and a very small bunch. Since then Flowersdirect have reached out and offered to replace which is very decent of them . I will review following this

25. Oktober 2024
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Antwort von FlowersDirect.ie

Hi Niamh, thank you for taking the time to share your feedback. We're sorry to hear that the flowers did not meet your expectations in terms of freshness and quantity.
We will reach out to you to rectify the issue.

Bewertet mit 3 von 5 Sternen

Flowers were fabulous and card but the…

Flowers were fabulous and card but the 2 boxes of chocolates I ordered and paid for were never delivered

25. Oktober 2024
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Antwort von FlowersDirect.ie

Hi Noreen, thank you for taking the time to share your feedback. We're very sorry about the missing chocolates.
We will reach out to you to rectify the issue.

Bewertet mit 3 von 5 Sternen

Late

Ok, well the flowers were lovely as usual. But i booked and paid the 15.99 or whatever it is for the morning slot. Specifying if they could be left before 12noon. As my mum would have left to go get her pension(I know 1pm is the cutt off) but still, you're up in Sandyford right? She's on Leopardstown Road... I should of not bothered with paying the extra. Thats all. Flower and card were beautiful.

25. Oktober 2024
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Antwort von FlowersDirect.ie

Hello Melissa, we wanted to apologise for the inconvenience regarding the delivery timing. We will reach out to you to rectify the issue.

Bewertet mit 1 von 5 Sternen

Awful company

Awful company. Don't give them a cent.
I ordered 3 bouquets, they delivered me 1. Customer service was awful. I needed all 3 as they were for a trio of girls and needed to match. I told them they would send the courier back to collect the 1 they delivered and they refused. Manager was rude. I'm now stuck with 1 sub par bouquet and must go find 3 new ones for the event today. Worst experience I've had with customer support. Manager literally said to go ahead and leave a bad review cause they have plenty of good ones. Also hung up on me twice. Zero star company, save your money and shop somewhere else

25. Oktober 2024
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Hi Shane, we're truly sorry to hear about your experience with us. This is not the standard we strive for, and we apologise for the frustration and disappointment caused.
We understand how important it was for you to have all three bouquets for your event. Your feedback is invaluable, and we'll ensure it is addressed with our team to prevent this from happening in the future. Our sincere apologies again for the inconvenience caused.

Bewertet mit 5 von 5 Sternen

I accidentally filled out order form…

I accidentally filled out order form wrong and the company were right on it to correct it for me. I did it a second time (I forgot to put what I wanted in the card). It was no problem for them. They also sent an email when flowers were delivered. I would use them again.

24. September 2024
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Antwort von FlowersDirect.ie

Thank you Philomena for the kind words, we look forward to your next order :)

Bewertet mit 2 von 5 Sternen

Didn’t even say who they were from no…

Didn’t even say who they were from no card after I told the guy what I wanted my sister taught that someone else had sett the until I asked had she received them , very poor performance
Peter Wynne

24. September 2024
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Antwort von FlowersDirect.ie

Hello, Peter. Thank you for reaching out. We're sorry to know that there's an issue with your flower order. We've sent you an email, let us help resolve your issue and discuss things further.

Bewertet mit 4 von 5 Sternen

Lilies opening too late, but problem taken care of

Delivery was good. We had the problem that only two of the lilies ever opened, and only a full week after delivery. At that time the roses were not pretty anymore. For 50 Euro this was disappointing but customer service was excellent though. We got a new bouquet and that one was great.

24. September 2024
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Antwort von FlowersDirect.ie

Hello, Martin. We're sorry about the inconvenience caused. We've sent you an email. Let us help resolve your concern asap. Thank you.

Bewertet mit 5 von 5 Sternen

Amazing

We have received many different arrangements over the last few weeks as a result of a bereavement. To say that each one was beautiful is an understatement!!!! The white roses lasted nearly 4 weeks!!! I have never known this before and the beautiful colours and flowers in other arrangements were fabulous. Thank you

22. August 2024
Bewertung ohne vorherige Einladung
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Antwort von FlowersDirect.ie

Thank you for your wonderful feedback Lynn. This really made our day!

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