FlowersDirect.ie Bewertungen 

467
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Order #: 999219456 I ordered sympathy flowers to be delivered to a friend's home ahead of the funeral of a loved one, which I was unable to attend. I was contacted over a week later with a nonchalant... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Found flowersdirect.ie on a web search & bought a little hay box of flowers for my sister who just lose her beloved doggie. Ordered in the morning around 7am. Paid with ApplePay and immediately rea... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Your Easter Tulips were very beautiful, delivered in good time, and your Customer Service was both professional and genuinely warm! My order had an issue which you resolved promptly and appropriately... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Customer service was fantastic. The calendar date jumped by a week & I didn’t notice. Tip: Double check date. Staff were fantastic & sent out the flowers straight away. The arrangement of roses &... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haus & Garten

Vom Unternehmen geschrieben

Flowersdirect.ie is an online flower store that offers a delivery service throughout Ireland. At Flowersdirect.ie we have gained a reputation for the quality of our customer service delivering beautiful flower arrangements and our delivery service. On Flowersdirect.ie, customers can order flowers from a large selection of arrangements and bouquets. Each flower arrangement contains fresh cut flowers expertly hand-tied by experienced florists. At Flowersdirect.ie we provide flowers for all occasions and our website is easily navigated which makes finding the perfect bouquet simple. Flowersdirect.ie also provides flowers for corporate and social events, weddings, funerals, birthdays and anniversaries. At Flowersdirect.ie we also cater for different price ranges and bouquets are available for all budgets.


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

467 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(467)

92 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Ordering from another continent is not…

Ordering from another continent is not easy. FlowersDirect.ie makes it simple and they always deliver. Updating you until delivery. Thank you.

25. Oktober 2025
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Antwort von FlowersDirect.ie

t is fantastic to hear that! Thank you for letting us know that FlowersDirect.ie makes ordering from another continent simple and that we always deliver, we appreciate your trust!

Bewertet mit 5 von 5 Sternen

Would recommend

Ordered from outside of Ireland and everything went smoothly! Would recommend

25. Oktober 2025
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Antwort von FlowersDirect.ie

It's great to hear that ordering from outside of Ireland went smoothly! Thank you for the recommendation, Gail.

Bewertet mit 5 von 5 Sternen

Thank you

Thank you, my friend was delighted to receive her flowers to congratulate her on her Masters. The photo of the flowers showed how beautiful & well prepared they were by Flowers Direct.

25. Oktober 2025
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Antwort von FlowersDirect.ie

That's wonderful news! We are thrilled your friend was delighted with her flowers and that the photo confirmed how beautiful and well prepared they were for her Masters congratulation! Thank you, Kareena!

Bewertet mit 1 von 5 Sternen

Don’t give the recipients phone number

The website asks for the recipient’s number for delivery. Dpd then text them to expect their flower delivery completely ruining the surprise. Customer service refuse to take any responsibility

1. November 2025
Bewertung ohne vorherige Einladung
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Antwort von FlowersDirect.ie

Hi Aoibheann, thank you for your feedback. We do apologize if there has been an issue on your order. We will reach out to you via email to rectify this concern.

Bewertet mit 3 von 5 Sternen

Ordered a bouquet of flowers for my…

Ordered a bouquet of flowers for my girlfriend, ordered the large size but the size that came was not what I expected seems like it may have been the medium size, other than that delivery was quick ordered them quite late at night and they arrived quite quickly

23. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von FlowersDirect.ie

Hello Jason, Thank you for sharing your feedback. We sincerely apologies for the recent experience you've had with us.This is not our standard, as we always strive to deliver high-quality products and services. Please email us with the order number to make thing right for you. Here's our email address customer.service@flowersdirect.ie

Bewertet mit 5 von 5 Sternen

Really excellent service arrived on…

Really excellent service arrived on time with no hassle

26. September 2025
Bewertung ohne vorherige Einladung
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Antwort von FlowersDirect.ie

Thank you so much for letting us know your order arrived on time with no hassle, Gerry. That's exactly how every flower delivery should be!

Bewertet mit 5 von 5 Sternen

Accidentally ordered the flowers to my…

Accidentally ordered the flowers to my house instead of my friend and they sorted this out for me instantly , delivered the flowers & balloon and sent me a picture of them at my friends door . They looked immaculate and balloon was looking perfect too not like it had been sitting for days waiting to be sent . The gift itself was beautiful and the flowers bloomed & still are blooming lovely . Such a friendly , quick & speedy service I will definitely use again & recommend to others!

6. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von FlowersDirect.ie

Thank you so much for taking the time to write such a glowing review. Knowing that the flowers are still blooming lovely and that you'll recommend us means the world to our Dublin team.
We look forward to helping you with your next order, Emma!

Bewertet mit 3 von 5 Sternen

Disappointed

The flowers received by my sister looked quite different from the picture of the the ones I had chosen. I understand that what’s in season is the determiner but the green leaves looked untidy and overdone. Also there seemed to be fewer flowers and the pale pinks were missing.

24. September 2025
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Antwort von FlowersDirect.ie

We appreciate you leaving a review. We do apologize if the order expectations were not met. We will reach out to you via email to rectify this concern. Thank you.

Bewertet mit 1 von 5 Sternen

Absolutely disgusting

Absolutely disgusting, damage squashed box and brown dead flowers, very small bouquet for paying for extra large
Keep clear!!!!!!!

19. September 2025
Bewertung ohne vorherige Einladung
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Antwort von FlowersDirect.ie

Hi Rich, we're truly sorry to hear about your experience, this is absolutely not the standard we aim to provide, and we completely understand your frustration.
Please accept our sincere apologies for the condition in which your order arrived.
We take feedback like this very seriously, and a member of our team will be reaching out shortly to make things right.

Bewertet mit 5 von 5 Sternen

Very good costumer service

I have ordered a bouquet of of flowers for my partner, the flowers arrived on time, however, some of the flowers were in sub optimal condition (broken/cut). After contacting costumer service they have immediately offered to send out a fresh bouquet the following day free of charge, the bouquet arrived the next day in perfect condition.

Very good costumer service!

17. September 2025
Bewertung ohne vorherige Einladung
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Antwort von FlowersDirect.ie

Thank you for your feedback Kacper!

Bewertet mit 1 von 5 Sternen

Read the address correctly !

Ordered flowers and gave the address and eircode. I got a photo of the delivery and a message saying there was no response at the address and photo showed flowers left at the door. The delivery was sent to the wrong address and the recipient had to go looking for the delivery. I contacted the company who offered a voucher, not good enough, delivery charge should have been refunded as they were not delivered to the correct address. Would not use this company again.

9. September 2025
Bewertung ohne vorherige Einladung
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Antwort von FlowersDirect.ie

Hi Marina, we’re very sorry to hear about your experience and sincerely apologise for the inconvenience caused by the delivery issue.

This is absolutely not the standard we aim to uphold, and we’d like to look into this further for you. If you're open to it, could you please provide us with more details regarding the order, or feel free to email us directly at customer.service@flowersdirect.ie
We genuinely appreciate your feedback and the opportunity to put things right.

Bewertet mit 3 von 5 Sternen

No common sense

I ordered extra large flowers for my friend getting married, she sent a pic thanking us & the flowers were small & completely different colour to what i ordered.
I got intouch with the company & although the only good thing I can say about them is that they do try to give good customer service & are quick at responding but all I wanted was a refund or even at least a refund for paying for extra large & would have paid for the small box that was sent but they offered to go pick up the flowers from my friend & give the ones I ordered or a gift voucher. Picking up & redelivering from my friend takes away the nice gesture considering she was none the wiser that the wrong bunch got sent & offering a gift voucher wasn't wasn't useful as I advised I live in Scotland & was only sending these as a one off. They said I could gift the gift voucher, again, why would I just gift this just because I have to. In the end, they sent out the extra large set to my friend as well as chocolates & a €30 gift voucher. They have short changed theirselves now rather than just giving a refund for the inconvenience!

10. September 2025
Bewertung ohne vorherige Einladung
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Antwort von FlowersDirect.ie

Thanks so much for getting in touch, Laura. I'm really sorry to hear about the mix-up with your friend's wedding flowers. That's definitely not the kind of experience we want for anyone. We appreciate you letting us know, and we'll do our best to make it right for you.

Bewertet mit 1 von 5 Sternen

Very poor product and service

I placed an order with you several days ago that was scheduled for delivery to my address in Greystones today, the 9th Sept. It was my first time ordering from your service, and I was eager for my wife to receive the flowers for our 15th year Wedding Anniversary celebration.

However, midday passed, then 2pm, and still no sign of the delivery. I found this odd, as I have ordered flowers for my wife every year from different online flower companies, and they have always arrived by around 2pm, with the latest delivery being at 3.30pm. At approximately 3pm, I contacted your customer service and was informed that deliveries to Wicklow are typically in the late afternoon. I waited an additional three hours, but still, nothing arrived. I called again and received the same reasoning---late afternoon for the Wicklow area. I requested that the representative contact the driver for an ETA. He assured me he would call back after speaking with the driver, but I never received a call.

At 7:20pm, there was a knock at the door, and an older gentleman in a hurried state delivered the flowers. He apologized for the delay and offered a box of chocolates for the inconvenience. I thanked him but embarrassingly had to apologize to my wife for the flowers arriving so late. My wife of course was understanding and said it was no problem. On closer inspection, we noticed the flowers were poorly arranged, with excessive greenery to the point that the roses and white blossoms were too tightly packed. The vase was also too small for the arrangement. Additionally they appeared squashed, and one of the long-stem white rosebuds was snapped and hanging lifelessly. Overall, it resembled a bouquet one might find at a service station.

I felt very embarrassed due to the tardiness of the delivery and the condition of the flowers once they arrived. The entire experience has been disappointing, and this will be my first and last time ordering from FlowersDirect.ie. My family, friends, and I frequently purchase flowers for loved ones, and I can certainly say I will not be recommending your services to any of them.

Very poor form.

9. September 2025
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Thank you for taking the time to share your experience, Kiernan. We are truly sorry to hear about the disappointment surrounding your recent order, especially on such a meaningful occasion as your 15th wedding anniversary.

Please accept our sincere apologies for both the delayed delivery and the poor condition of the flowers upon arrival. We will reach out to you to make things right.

Bewertet mit 3 von 5 Sternen

Disappointed

I paid extra money for the flowers to be delivered to the person on the afternoon of a certain date. I checked with the person and she hadn’t even got them next day till she went looking for them.

26. August 2025
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Antwort von FlowersDirect.ie

Hi Carmel, we sincerely apologise for the inconvenience caused. We will reach out to you as we wanted to resolve this and make it up to you. Thank you.

Bewertet mit 5 von 5 Sternen

Excellent Service

Ordered flowers for the birth of my best friends daughter and accidently entered my billing address instead of the delivery address.
Contacted the company (on a Sunday) and expressed my concern and got a respone from Byron in less than 5mins

Excellent service

Cant wait to see the gift!

Highly recommend

7. September 2025
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Yay! Thanks for sharing your feedback Dave!

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