FlowersDirect.ie Bewertungen 

468
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

ORDER #999223839 I ordered flowers for my friend's birthday which were delivered on Friday. I have bought flowers from them before and was satisfied with what was received. Unfortunately, on t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Found flowersdirect.ie on a web search & bought a little hay box of flowers for my sister who just lose her beloved doggie. Ordered in the morning around 7am. Paid with ApplePay and immediately rea... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Your Easter Tulips were very beautiful, delivered in good time, and your Customer Service was both professional and genuinely warm! My order had an issue which you resolved promptly and appropriately... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Customer service was fantastic. The calendar date jumped by a week & I didn’t notice. Tip: Double check date. Staff were fantastic & sent out the flowers straight away. The arrangement of roses &... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haus & Garten

Vom Unternehmen geschrieben

Flowersdirect.ie is an online flower store that offers a delivery service throughout Ireland. At Flowersdirect.ie we have gained a reputation for the quality of our customer service delivering beautiful flower arrangements and our delivery service. On Flowersdirect.ie, customers can order flowers from a large selection of arrangements and bouquets. Each flower arrangement contains fresh cut flowers expertly hand-tied by experienced florists. At Flowersdirect.ie we provide flowers for all occasions and our website is easily navigated which makes finding the perfect bouquet simple. Flowersdirect.ie also provides flowers for corporate and social events, weddings, funerals, birthdays and anniversaries. At Flowersdirect.ie we also cater for different price ranges and bouquets are available for all budgets.


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

468 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(468)

93 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

They were beautiful

They were beautiful. She loved them. Thank you

24. April 2025
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

We are delighted to know that you loved the flowers. Thank you, Maria.

Bewertet mit 5 von 5 Sternen

Excellent Customer Service

Edited to add that the company offered to do a redelivery based on my initial dissatisfaction. The redelivery was excellent and I was very grateful for such good customer responsiveness.
Original review: Some of the flowers were dried flowers. The photograph on the web site showed fresh flowers. Whether it was due to them being in transit too long or by design, it was not what I expected or wanted. The oasis was hard and dry.

29. März 2025
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Thank you for your feedback, Doris. We’re sorry to hear that your order didn’t meet your expectations. Our team will be reaching out to you via email shortly to help resolve the concern and make things right.

Bewertet mit 1 von 5 Sternen

The WORST company ever

The WORST company ever! Do not buy flowers from here!!!
I ordered my mother in law flowers 6 weeks in advance to the date - plenty of time or so I’d thought! When the day came she hadn’t received any flowers! I contacted the company who said sorry there is a delay we can get them
Sent Monday - 2 days after I had asked for them to be delivered. I didn’t see this email until Monday as I ended up giving birth. My mother in law was coming over to England on the Friday so I said there’s no point in sending the flowers on Tuesday as she would have 4 days to enjoy them please put me in touch with a manager… I had to ask on 3 occasions for a manager to finally email me only for them to be blase and say “we refunded you” “it was dpds fault” we claimed the money back from them - well great for the company but shocking customer service!! So my MIL got no flowers for Mother’s Day in the end and I got a half arsed reply. Won’t be ordering from here again.

30. März 2025
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Hi Kirsty, we sincerely apologise for the inconvenience caused. We would like to make it up to you by resolving this issue. We'll reach out to you via email. Thank you for your kind understanding.

Bewertet mit 5 von 5 Sternen

Absolutely fantastic service

Absolutely fantastic service and exemplary communication - I accidentally managed to auto-fill the shipping address, so the flowers would have been delivered to me rather than my friend for her birthday. I quickly got an email from the company to check shipping address, and everything was rectified promptly and flowers, chocolates and birthday message were delivered within hours of my order! My friend really loved the flowers. Really brilliantly handled by the team, I highly recommend!

19. April 2025
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Yay! Thank you so much for sharing your incredible experience with us Jenny :)

Bewertet mit 5 von 5 Sternen

Hug of joy in a bouquet.

Family motto "always communicate" it is the magic to a positive outcome.
Flowers Direct is second to none with their wonderful customer service.
Not only that, the bouquets are the most cheerful gift to send/receive. They are like a hug of joy.

11. April 2025
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Thank you for the great feedback John!

Bewertet mit 5 von 5 Sternen

Complete satisfaction

High quality flowers, delivered on schedule. Good communication to sender too added to sense of satisfaction with the process Having experienced the working of the service, will use it again.

25. März 2025
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Thank you so much, Michael.

Bewertet mit 5 von 5 Sternen

They couldn’t have been more helpful

They couldn’t have been more helpful. I ordered a bunch a few weeks ago and had the wrong postcode and they still delivered them again the next day, no questions asked. I also booked a bouquet for Mother’s Day but the recipient had received lots of bunches so I asked to delay my order and it was no problem. So fantastic to deal with.

25. März 2025
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Thank you so much Emma!

Bewertet mit 1 von 5 Sternen

Sent out the wrong size bouquet

My husband ordered thank you flowers for someone and ordered the extra large bouquet which was quite a bit more expensive. When the person sent us a picture to say thanks we were shocked to see that Flowers Direct had actually sent out a petite bouquet instead. There was also no sign of the card we had purchased.

My husband got in touch with customer service about it sending them the photo of the flowers and a screenshot of the extra large bouquet from their website which were drastically different. They sent back an email asking for additional top down photos of the bouquet which is ridiculous and in my opinion unnecessary as the photos already show the mistake. We're hoping for a refund of the difference in cost but it seems we shouldn't hold our breath.

27. März 2025
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Hi Steph, thank you for taking time leaving a review. We would like to apologise if we weren't able to meet your expectations and for the inconvenience this has caused you. We will reach out to you via email to rectify this concerns.

Bewertet mit 1 von 5 Sternen

Plenty of online flower options so choose a company that treats you with respect.

Appalling customer service from someone who described himself as the Customer Service Manager. He actually laughed at me when I told him his manner was unhelpful. No one above him to complain to either! I have ordered before and this is how they treat returning customers!

26. März 2025
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Hi Lily, thank you for bringing this to our attention and we apologise for the experience. We will reach out to you through email as we wanted to make things right for you.

Bewertet mit 5 von 5 Sternen

Ordered two sets of flowers late the…

Ordered two sets of flowers late the night before selected delivery and both sets arrived on time and customer service were more than helpful and friendly. Both sets of flowers were amazing! Thank you.

20. März 2025
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Thank you so much for leaving a review, JDB.

Bewertet mit 4 von 5 Sternen

Delivered on time (ordered from the UK…

Delivered on time (ordered from the UK to Ireland). Slightly underwhelmed by arrangement (they were lovely, but not quite as per photo) but found their customer service department extremely good.

7. März 2025
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Thank you so much Patricia!

Bewertet mit 5 von 5 Sternen

Happy with my order.

Apart from the flowers arriving on time, they were beautifully presented. A gift for my daughter.
I was also contacted by the company, which was a nice personal touch, as I had omitted my telephone number in my haste.

22. Februar 2025
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

That’s lovely to hear, Maria! Delighted your daughter’s gift arrived on time and was beautifully presented. We always like to add that personal touch. Thanks a million for your kind words! 🌸

Bewertet mit 1 von 5 Sternen

Very poorly presented ensemble very…

Very poorly presented ensemble very dissatisfied

24. Februar 2025
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

We're truly sorry to hear that, Myriam! That’s not the experience we’d want for you at all—we will reach out through email and we’ll do our best to make it right. 🌸

Bewertet mit 5 von 5 Sternen

Long distance order

Ordered flowers from Bali for my daughter in Kildare and was so so happy with the constant communication from Alyssa.Considering the time difference she always got back to me..And not to mention when the flowers did arrive they were stunning.Definitely recommend and will order again..Thankyou Alyssa

7. März 2025
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Thank you so much Audrey!

Bewertet mit 1 von 5 Sternen

Tried using my Bank of America card to…

Tried using my Bank of America card to pay and order
Payment declines every time
Thank you! I hope that this will be fixed soon because the flowers on this site are really amazing.

5. März 2025
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Sorry to hear that! We really appreciate your kind words, and we’ll do our best to get this sorted for you as soon as possible. May we have your order number, feel free to reach out - customer.service@flowersdirect.ie so we can help you rectify the issue, Yehor 🌸

Bewertet mit 5 von 5 Sternen

Very professional.

Simple, direct and kept informed of delivery. No delay. No left in doubt. Very professional.

23. Februar 2025
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Thanks a million for your kind words, Janet! We’re delighted to hear you had a smooth experience with us. If you ever need flowers again, we’ll be happy to help.

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