Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
3,5
10 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I had a really opaque (user fault) issue with registering/pairing, and Jacinth of the Flowtica Customer Support Team really went above and beyond to resolve it. Detailed and patient support is rare, and I'm quite impressed with how the issue was handled. Great job all around on this device.
The transcription and summarizing features work exceptionally well.
Flowtica app and the recording pen are my saviour for me to go back to school in my 30s. I have ADHD, therefore it's difficult for me to focus, With this recording pen, I am able to record my lectures and focus as much as possible during the lecture, with my mind thinking about certain problems that arise as the lesson goes on. I can easily go back home, listen to the recordings clearly, and the AI support in the app helps me organize the whole three-hour lecture into parts that are easy for me to digest and understand.
on top of that, I also use it for my work. After getting permissions from all parties, I will use it to refer back, as I have a short memory.
Lastly, the customer care teams are great, understanding and responsive. So far, always able to help me resolve issues I faced with the app.
Excellent product. Easy to use and so far, a reliable transcript of the conversation. The app is easy to use and handy. Very useful for meetings and workshops
I was a Kickstarter backer. I have been using the Scribe since release. For context I am also a Pluad user. I will start with the comparison, Flowtica takes great notes but it lacks the refinement of Plauds summaries. Don't get me wrong, the Scribe does a great job summarizing but it hasnt reached the level of plaud, being able to re-summarize or change the template. I have seen great improvements in the app, they are clearly working hard to refine the summaries and add features.
Onto the hardware. Initially I had issues with recordings syncing. Sometimes they would, other times they would fail. However that has been fixed in FW updates. Now it works smoothly and quickly. The audio is really good too. I also like being able to use it as a pen and recorder. The build quality is great, I bought the .07mm tips which i prefer over the finer tips. The charging case feels quality and I like it a lot.
Lastly, customer service has been great. As a backer I had two premium membership cards, one 3 month and one which had gotten thrown away by accident. I reached out to customer support and they helped me out in less than 24 hours.
THE GOODS WAS NOT DELIVERIED YET. Please arrange urgently delivey to the address as mentioned
Antwort von Flowtica
Dear Roberto,
We're sorry your order hasn't arrived yet. We had already flagged the delivery exception before your review, and our team is actively pushing the carrier to deliver it as soon as possible.
If there's no clear update by next Monday (June 29), we'll arrange a replacement shipment right away.
Our team will keep you updated by email, so please continue the conversation there.
For your privacy, you may want to edit the review to remove your home address — we already have it on file, so there's no need to share it publicly.
Best regards,
The Flowtica Team
Theinstruction how to use is not very friendly. I like to see a video or step by step how Flowtica can be used.
Antwort von Flowtica
Hi Abraham,
We really appreciate you taking the time to share this — feedback like yours is exactly how we get better. You're right that the first steps should feel more intuitive, and that's on us to fix!
We've reached out to you by email and we'd genuinely love to hear more about where things felt confusing. In the meantime, we've published step-by-step tutorial videos here: https://www.youtube.com/@FlowticaAI
We're actively improving our onboarding, and input like this directly shapes what we work on next. Thank you for helping us improve.
— The Flowtica Team
The Flowtica Scribe itself is well-made, feels premium and looks great, no complaints.
However, the software did not work for me. I was unable to record anything when I needed it.
When I tried to return the product within the 30-day return window stated in their own refund policy, the support team denied my return twice, claiming that only the EU 14-day cooling-off period applies to EU customers. Their own policy clearly states that the 14-day EU right applies "additionally" to the general 30-day policy. Nowhere does it say the 30-day window is excluded for EU customers.
After I pointed this out with direct quotes from their policy, they agreed to accept the return but framed it as a "special exception" rather than acknowledging my right under their own terms.
I would recommend carefully documenting everything if you need to make a return.
Antwort von Flowtica
Thank you for taking the time to share your feedback, and I'm glad to hear you found the hardware well-made.
That said, I would like to clarify something important — after reviewing our records, I can see that our team last responded to you on May 13 addressing your return request. Unfortunately, we have not received a reply from you since then, so we were unable to move forward with the process.
We would love to resolve this matter with you directly. Could you please check your inbox (and spam/junk folder) for our message and reply to us? Alternatively, feel free to email us at support@flowtica.ai and we'll take it from there.
We're here to help, and we truly appreciate the opportunity to make things right.
Terrible customer service still trying to get a refund when the product showed up 4 months after I ordered!
There was a looooong delay in getting the product and comms is not great, BUT the actual product and everything that goes with it, the app, etc. is amazing.Highly worth the wait and highly recommended
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.
