I have completed the st james park stadium also the Newcastle united team bus and was about to complete the Newcastle united football but was unable to do so as parts were missing. I contacted foco vi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My son recently received an nfl themed thermos for his birthday. It was unfortunately bumped off the counter and the lid was damaged, the support team was incredibly responsive and went above & beyond... Mehr ansehen
I made an order on the 26th March and paid for next day delivery but my order still hasn’t arrived! I haven’t had any information on the Shop app (which is there I was directed) regarding my order a... Mehr ansehen
Despite placing a pre-order for 2025/4, my order was canceled in 2026/3 without any notice. This is completely unacceptable. What makes this even worse is that payment had already been taken throug... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
FOCO is an international fan brand bringing your Officially Licensed fan gear for your favorite teams. Visit FOCO.com and become a member of the FOCO Squad.
Kontaktinformationen
444 Hoes Lane, Building 6, Suite 302, 08854, Piscataway, Vereinigte Staaten
- customercare@foco.com
- foco.com
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
I love the tracksuit
I love the tracksuit. It's nicer than I thought. The folks at FOCO are very easy to do business with. 5 Stars all around
Just absolutely excellent customer…
Just absolutely excellent customer service!
Awesome customer service
Awesome customer service! I placed an order, and apparently I picked the wrong team:/ Emailed them, and they cancelled my order for me:) Although they didn’t have my size for the correct team, I appreciate them responding so quickly and fixing my mistake! From this experience, I would say they are a great company! I’ll be doing business with them in the future!
Great customer service!
Was missing a set of Steelers ornaments…
Was missing a set of Steelers ornaments in my order. Settled within hours Replacement were shipped in 24 hours. Now that is service. Thank you. Merry Christmas Yinz!
Excellent and Quick Response
The response to my issue was very quick, and they provided alternate parts for my helmet at no charge. Much appreciated!
Great Service!
I contacted FOCO customer service to find and purchase a replacement lid for a new tumbler. My son had dropped the cup, and broke the handle. FOCO customer service replaced the lid free of charge. Great communication throughout the process, and the lid was replaced within a week.
Good Support and Products
I lost the instruction and the Support helped me fast and good with a PDF. Nice Support and nice products
LOVE the material of the shirt it is…
LOVE the material of the shirt it is good quality. I had been sent the wrong item but support answered me almsot immediately and shipped the correct one. Very friendly support and good service!
Amazing customer service
Amazing customer service. My phone auto filled my address with my old one and I only noticed after I confirmed the order. I emailed them straight away and they responded within 10 minutes and they sorted the issue straight away. Could not recommend more
Great Customer Service
I was shorted a product on my order. I emailed customer service and they rectified the issue immediately and sent my missing product.
Great service
Great service, quick response and postage thank you
Reliable with great customer service.
I received my order of a Tottenham Hotspur chopping board very quickly. Unfortunately I was disappointed with the etching on it. I contacted customer service and received a reply very quickly asking for a photo of the board. Customer services agreed it wasn't up to standard and immediately sent another which I was happy with. It's my second order and I wouldnt hesitate to order again.
Thankyou Freya at customer services.
Excellent fast customer service
Excellent fast customer service ! Definitely ordering all my future gear from FOCO
Very happy 😃 customer !!
I ordered an item
I ordered an item, and a different one for another team showed up. Contacted customer service and was blown away by the helpless of a woman named Freya. She was able to get the item I wanted sent to me right away. Additionally when I told her a friend of mine is a fan of the team sent in error. I told her I would give it a good home if she let me hang onto it and she did! Nice interaction, not outrageous pricing, speedy shipping. She needs a raise too!
Problem solvers
Unfortunately, when my package said it was delivered it was no where to be found but I emailed customer services and they fixed my problem in a timely manner! They’re excellent and really value their customers!! Would definitely purchase from them again and recommend to family and friends.
I buy almost every FOCO dodger…
I buy almost every FOCO dodger bobblehead. Customer service is great and any issues are always resolved quickly.
Great customer service
Initially received the wrong item, contacted customer service and George, via emails, made everything right!
I received the correct item in a timely manner, without issues.
Very happy customer despite the mix up. I would recommend FOCO to anyone.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








