I had the please of dealing with Sally at Forces Mutual as I required both life insurance and critical illness cover. Sally was incredibly polite, professional and very knowledgable. Sally took the ti... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a lovely and informative chat with Sophie. She was incredible and efficient with information. She made the whole meet comfortable where questions were asked and answered at ease. Thanks Sophie
Unternehmen hat geantwortet
Spoke to a woman named Sarah today, she was really helpful in sorting out my policies fine details and really patient with my stammer. Think Ill stay with FM for life.
Unternehmen hat geantwortet
We were served by Jennie Lewis. Oh what a lovely lady she was. She was soft spoken and calm, professional, very very helpful and has a beautiful heart. She was patience throughout the process, giving... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Committed to offering a competitive range of insurance, money and health products to meet the needs of the Army, RAF, Royal Navy and Royal Marines, we exist only to improves the lives of the military and their families.
Kontaktinformationen
3rd floor, Exchange Station, Tithebarn Street, L2 2QP, Liverpool, Vereinigtes Königreich
- 0151 363 5290
- forcesmutual.org
4,8
Hervorragend
331 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy and efficient experience
Had a great experience with forces mutual, Sophie was excellent at informing me what was available and relevant for me, super friendly and bright too. Will be using more in the future
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Evie,
Thank you for taking the time to leave a positive review Sophie. We are pleased to hear you had a good experience and will ensure your feedbacks shared with Sophie and the wider team,
Clare - Regional Manager
Forces Mutual in Faslane experience
Suzanne from Forces Mutual in Faslane was really helpful. She took the time to answer all of my questions and helped me to understand all of the key points with starting a life insurance policy. I was able to narrow down a policy that suited me and fit within my budget. Great experience overall, very professional. This is what you need when you are making longer term decisions such as getting life insurance.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Jordan,
Thank you so much for taking the time to leave Suzanne a 5* review. We are thrilled she was able to assist you in understanding your insurance needs etc.
Kind Regards,
Sophie - Regional Manager
Antwort von Forces Mutual
Hi Gorden,
Thank you so much for leaving us a 5* review. It is very much appreciated and we are glad you received great service.
Kind Regards,
Sophie - Regional Manager
I have used force mutual since last year
I have used force mutual since last year and it really helped me when I cancelled my flight for service reasons
12. Mai 2026
Antwort von Forces Mutual
Hi Karanja,
Thank you for taking the time to leave us a review, we are thrilled that you have had a positive experience with Forces Mutual and that we were able to assist you with your cancelled flights. I will ensure your review is shared with the wider team.
Kind Regards
Sophie - Regional Manager
Really helpful and allowed me to…
Really helpful and allowed me to understand what I was actually purchasing , and what I could gain from it. Didn’t push me into buying anything and just recommended the best one to suit me. Paula was amazing!
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Harry,
Thank you so much for taking the time to leave us a positive review. We are glad you found Paula to be amazing and that she was able to help you understand what we offer and how this could benefit you.
I will ensure this is shared with Paula and the wider Forces Mutual Team.
Kind Regards,
Sophie - Regional Manager
Avoid - They don't pay out
Terrible experience trying to make a claim.
A removals company destroyed our dining room table and the company refused to pay out because the table was disposed of. As we have a toddler and nowhere to store the table, it made most sense to get rid of it and was a hazard to our child in the house. Even providing photos and the removals company admitting blame and damage, Forces Mutual used the small print to avoid having to pay out. The whole process took nearly 6 weeks of continuous chasing for a deeply disappointing result.
We have been with Forces Mutual for 6 years now and it is telling to see how they treat loyal customers.
Avoid Forces Mutual as they will do anything to avoid supporting the customer.
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Charlie,
We are sorry to hear you have had a poor experience with our Claims Team. We would like the opportunity to look into this further for you and I have escalated this today on your behalf. We have your email address and will be in touch soon to try to resolve this matter to your satisfaction.
Kind Regards,
Sophie - Regional Manager
Extremely good discounts for the sivil…
Extremely good discounts for the sivil service,
30. April 2026
Antwort von Forces Mutual
Hi Andy,
Thank you for taking time to leave a positive review. I'm glad you are happy with our products and pricing.
Kind Regards,
Sophie - Regional Manager
very knowledgeable…
Advisor Karoline very knowledgeable understanding and always talks through all the options possible and lets you choose without any pressure on you or feeling cornered into buying a certain package or go with a specific company
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Rhys,
Thanks for leaving a positive review for Karoline. It's good to know she provided you with great service and options. I will ensure this review is shared with Karoline and the wider team.
Kind Regards,
Sophie - Regional Manager
Antwort von Forces Mutual
Hi Maria,
Thank you for taking the time to leave a positive review for Dianne, we will make sure its shared with her and the wider team,
Clare - Regional Manager
Sue was helpful and thorough
Sue was helpful and thorough. She navigated the systems and helped find solutions. I could not have asked for more.
Thank you Forces Mutual
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Sophia,
Thank you for leaving a positive review for Sue, will will make sure this is shared with her and the wider team,
Clare - Regional Manager
Antwort von Forces Mutual
Hi Martin,
Thank you for taking the time to leave a positive review, will ensure its shared with the team,
Clare - Regional Manager
Simple process
Simple process, competitive prices.
Really easy to find the right policy and set it up. Exactly what I was after, and in a rush!
23. März 2026
Antwort von Forces Mutual
Hi Matt,
Thank you for taking the time to leave a positive review, we will ensure its shared with the team,
Clare - Regional Manager
Really professional and helpful
Really professional and helpful. I found the experience and absolute education, and will definitely recommend to others.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Chris,
Thank you for taking the time to leave a positive review, we are delighted to hear that you would recommend Forces Mutual to others. We will ensure your feedback is shared with the wider team,
Clare - Regional Manager
Worth it - Don’t Delay!
Karoline helped me understand the policies, process and implication in a simplest way that eventually enabled me in making an informed decision. My heartfelt thank you to Karoline and team for being genuinely helpful to us!
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Khim,
Thank you for taking the time to leave a positive review. We are very happy to hear that Karoline made the process simple and helped you make an informed choice. We will share your feedback with Karoline and the wider team,
Clare - Regional Manager
Good customer service and policy cover
Jennie was really helpful and dedicated, agreeing to meet me out of normal office hours to accommodate my own circumstances, and spending more time to discuss everything than I expected to need. I'm satisfied that I got the right Critical Illness cover for my needs.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Rob,
Thank you for taking the time to leave positive feedback for Jennie, we're delighted to hear she was helpful and dedicated and appreciate you leaving a review
Heidi
Regional Manager
Jennie was a fantastic advisor
Jennie was a fantastic advisor. She was really great at explaining all the options available to us and answering all of our questions.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Many Thanks for leaving a positive review for Jennie! we will ensure this gets fed back to her and the rest of the team.
Heidi
Regional Manager
5*effort
Paula was superb, patient and understanding. Took time to simplify everything for me and work around my schedule.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Robert,
Thank you for taking the time to leave a positive review for Paula. Its great to hear that the process was simple and she worked around your availability. We will ensure your feedback shared with Paula and the wider team,
Clare - Regional Manager
Great customer service
Stacey was patient to explain the product/services and also provided a follow up info via text, which I found very helpful.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Mark,
Thank you for taking the time to leave a positive review for Stacey. Its great to hear that Stacey was patient and took the time to follow up with you. We will ensure that your feedback is shared with Stacey and the wider team,
Clare - Regional Manager
Really helpful
Really helpful, Karoline went through with detail and made sure i understood everything, she genuinely wanted the best package for me!
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Je,
Thank you for leaving positive feedback for Karoline. We appreciate you taking the time to leave a review for her and are pleased to hear you found her really helpful.
Heidi
Regional Manager
Sam from forces mutual helped me find…
Sam from forces mutual helped me find the best illness cover and the right price
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Kieran,
Many thanks for leaving a positive review for Sam. We will ensure this gets fedback to Sam and the wider team.
Heidi
Regional Manager
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.