I had the please of dealing with Sally at Forces Mutual as I required both life insurance and critical illness cover. Sally was incredibly polite, professional and very knowledgable. Sally took the ti... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a lovely and informative chat with Sophie. She was incredible and efficient with information. She made the whole meet comfortable where questions were asked and answered at ease. Thanks Sophie
Unternehmen hat geantwortet
Spoke to a woman named Sarah today, she was really helpful in sorting out my policies fine details and really patient with my stammer. Think Ill stay with FM for life.
Unternehmen hat geantwortet
We were served by Jennie Lewis. Oh what a lovely lady she was. She was soft spoken and calm, professional, very very helpful and has a beautiful heart. She was patience throughout the process, giving... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Committed to offering a competitive range of insurance, money and health products to meet the needs of the Army, RAF, Royal Navy and Royal Marines, we exist only to improves the lives of the military and their families.
Kontaktinformationen
3rd floor, Exchange Station, Tithebarn Street, L2 2QP, Liverpool, Vereinigtes Königreich
- 0151 363 5290
- forcesmutual.org
4,8
Hervorragend
331 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Five Star Service
Overall from first contact to receiving policy documents I had a fantastic experience. Notably the account handler that took my initial call who gave me five star advice couldn't have done a better job - Thank you Danielle.F
19. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi James,
Many thanks for taking the time to leave Danielle a positive review. We are delighted to hear you are happy with the service she provided and will make sure it gets fedback.
Heidi
Regional Manager
Great customer service
Sophie was really friendly and talked me through the whole process, making it so easier to make sure I get the right cover I need for the price I can afford
19. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Callum,
Thank you for leaving a positive review for Sophie. We very much appreciate your feedback and will ensure we share this with Sophie and the rest of the team.
Heidi
Regional Manager
Very helpful.
8. Jänner 2026
Antwort von Forces Mutual
Thank you for taking the time to leave a positive review, we will ensure it is shared with the wider team.
Clare - Regional Manager
Sam was very helpful throughout the…
Sam was very helpful throughout the entire process providing excellent advice and showing a vast knowledge of her trade.
16. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Thank you for taking the time to leave a review for Sam, we are delighted to hear that her knowledge and advice were helpful.
We will ensure that this is shared with Sam and the wider team,
Clare - Regional Manager
Jennifer was very thorough and had a…
Jennifer was very thorough and had a good understanding of our situation and the best outcomes for us.
14. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Shaun,
Thank you for sharing your positive experience and review for Jennie, its great to hear that her advice was thorough and you have the right cove in place.
We will share this with Jennie and the wider team,
Clare - Regional Manager
Efficient
It was nice and easy to follow. Paula was very helpful.
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Eldridge,
Thank you for sharing a positive review, it great to hear that Paula was helpful.
We will share this with Paula and the wider team,
Clare - Regional Manager
Antwort von Forces Mutual
Hi Troy
Thank you for sharing a positive review, it great to hear that your options were well explained to you so you could make the right choice.
We will share this with the wider team,
Clare - Regional Manager
Excellent service from Sophie
Excellent service from Sophie, was very informative and helpful.
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi John,
Thank you for taking the time to leave a review for Sophie. We are happy to hear that she was informative and helpful.
We will ensure your feedback is shared with Sophie and the wider team,
Clare - Regional Manager
Paula Blacth - Cover advice
Speaking and receiving all the information and advice required from Paula helped me in making my decisions. Without her, I wouldn’t have the cover I have today. TY
8. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Paul,
Thank you for leaving positive feedback for Paula, its great to hear she was helpful for you to make the right decisions.
We will feed this back to Paula and appreciate you taking the time to leave a review.
Heidi
Regional Manager
Good overall experience
Ashleigh was clear and concise with everything, explained it all perfectly and I had 0 issues or unexplained questions
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Thane,
Thank you for taking the time to leave positive feedback for Ashleigh.
We are delighted to hear she explained everything perfectly.
We will ensure your feedback is shared with Ashleigh and the wider team.
Heidi
Regional Manager
Good price for our renewal
Good price for our renewal. Friendly and knowledgeable guy I spoke to on the phone when I rang with some queries
18. Dezember 2025
Antwort von Forces Mutual
Hi Liz,
Many thanks for your positive feedback. Its great to hear you found our customer service rep friendly and knowledgeable. We appreciate you taking the time to leave us a review.
Heidi
Regional Manager
Impressive
I have been very impressed with the process of taking out this policy. On ringing the customer care line, to make initial enquiries, a young man named Luke, was extremely helpful. The following process online, was straightforward and simple. If the actual cover provided is as satisfactory, I shall be delighted. Thus far, thank you Forces Mutual.
15. Dezember 2025
Antwort von Forces Mutual
Hi Betty,
Thank you for leaving a positive review. We are delighted to hear the process online was straightforward and simple.
Heidi
Regional Manager
Mallory was great
Mallory was great, explained everything thoroughly, Very beneficial overall.
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Toby,
Many thanks for leaving a positive review for Mallory. We really appreciate the time you have taken to leave feedback.
Heidi
Regional Manager
Whilst I reluctantly year upon year…
Whilst I reluctantly year upon year must depart with hard earned cash for the racketeering purposes of insurance companies, I can without shadow of doubt know that the service and value for money I am been served by Dianne Robertson is second to none. Her professionalism and dedication ensures that you will receive a quality and very competitive package where and when you don’t have the privilege of access to Go Compare et al. She is the one who gives you the appropriate gentle and timely reminders and provides a commitment to all her customers.
3. September 2025
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Les,
Thank you for sharing your feedback and leaving a positive review for Dianne. Its great to her you were happy with the service she gave you. We will ensure this gets fed back to Dianne and the wider team.
Heidi
Regional Manager
Antwort von Forces Mutual
Many thanks for leaving us positive feedback. Its great to hear you found the process quick and easy and we appreciate the time you have taken to leave us a review.
Heidi
Regional Manager
Dianne
Dianne, has supported us on island with all our insurances for our cars. Her support and friendly approach is why we got the insurance with her team. Amazing and thank you.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Mrs Trainer,
Thank you for leaving positive feedback for Dianne. Its fantastic to hear you found her supportive and friendly. We appreciate you taking the time to leave her a review and will ensure this gets fedback.
Heidi
Regional Manager
explained everything well
explained everything in depth making sure i knew what i was/wasn’t signing up for.
17. November 2025
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Lucas,
Many thanks for leaving us positive feedback. We really appreciate you taking the time to leave a review and are happy to hear everything was explained in depth ensuring you knew what you were signing up for.
Heidi
Regional Manager
5 star for Jennie
5 star for Jennie ,
She has just been very honest and brilliant with everything.
Will recommend her to anyone.
25. November 2025
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Rubin,
We appreciate you taking the time to leave a positive review for Jennie- Thank you! Its fantastic to hear you would recommend her to anyone.
We will ensure we pass this feedback onto Jennie.
Heidi
Regional Manager
Jennie Lewis from Forces Mutual
Jennie Lewis from Forces Mutual was exceptional. She went above and beyond to help me find the right policy, explaining everything clearly and making sure it suited my needs. She even took calls outside normal working hours, showing real dedication. I’m extremely grateful for her support and highly recommend her!
15. November 2025
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Dominic,
Thank you for leaving a positive review for Jennie. We are delighted to hear the process was clear, you understood everything and now have a policy that meets your needs.
We will ensure your feedback is shared with Jennie and the wider team,
Clare
Regional Manager
THE BEST INSURANCE COMPANY
Absolutely amazing company to be with. It feels like you are finally dealing with an insurance company that is run with humans and emotions! No hidden fees, no admin fees... just exactly how it should be!
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von Forces Mutual
Hi Stu,
Thank you for leaving such a positive review, its lovely to hear how pleased you are with the service you received from Forces Mutual. We will ensure your feedback is shared with the team,
Clare
Regional Manager
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