Forman & Field Bewertungen 

632
•
TrustScore 4.5 von 5

4,3

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Ordering and delivery were great but sad to say the food was really quite unpleasant and is vastly overpriced given the poor quality. We had the tomato, asparagus tarlets - miniscule and entirely sogg... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Our first order with this company and if we could give it more than 5 stars we would. Quality is how their food stands out. We have tasted the flamiches, melton Mowbray pie, Stilton, mince pies and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We’ve just had a fabulous experience with Forman & Field. I found the ordering process simple with lots of great choices and clear indication with allergies etc. the food was delivered on time in a ve... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Brilliant service & food, thank you! The Forman's team kindly turned around my New Year's Eve order swiftly and efficiently - it arrived on time, beautifully packaged, and was delicious. Our guests th... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lebensmittelanbieter
  2. auch in
  3. Meeresfrüchte-Restaurant

Über Forman & Field

Vom Unternehmen geschrieben

Forman & Field is part of the Forman family of companies spearheaded by H. Forman & Son, the world-renowned smoked salmon business that dates back to 1905.

Forman & Field is our gourmet food home delivery service. It's very simple. We source the finest foods from across the British Isles and whisk them, fresh as can be, to your doorstep.

Fish, meat, cheese, charcuterie – the very best we can find. We also make gourmet dishes for top restaurants and hotels so you get to try those, too, in the comfort of your home.

By the way, in case you're wondering, there is no Mr Field but there is a Mr Forman: Lance Forman, the great grandson of Aaron 'Harry' Forman who started this deliciously fishy tale.

WHY F&F FOOD TASTES SO GOOD

In a nutshell: Quality, freshness, and a team that cares.

1. All ingredients are fresh as a daisy. A freshly-picked super-fresh daisy.

2. Every dish is made to order. Your order arrives and we start preparing it. That’s it. Nothing sits on shelves. If an item arrives frozen, that’s because we want to lock in the freshness.

3. We only work with family-run, artisan suppliers. Because ethical husbandry, seasonality and flavour are their priority.

4. Everything is made by hand. We pack every order by hand, too, using specialist protective packaging.

5. We use overnight couriers. It means your food arrives in tip-top condition.

LONDON’S FIRST EVER PROTECTED FOOD

We’ve been producing London Cure Smoked Salmon for over a century, so it was a proud day for us when our ‘London’ Cure’ smoked salmon was recognised as a delicacy worthy of PGI Certification. PGI status, enforced by law, is designed to protect and celebrate traditional regional foods similar to Champagne, Parma ham, Melton Mowbray pork pies and Wensleydale Cheese to name just a few.

Not only is ‘London Cure Smoked Salmon’ now the only smoked salmon in the world with protected status, but London’s first ever food or drink to achieve this coveted recognition.

The PGI label also protects consumers from buying cheap imitations that are not of equivalent quality or have a different flavour. But with Forman’s you don’t need to worry. We are the only smoked salmon producer in the world to hold this coveted status.

Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

632 Bewertungen

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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 40 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(632)

20 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Appalling

My order failed to arrive and customer services manager I spoke to was less than helpful. I was told the food would be delivered on Saturday which I was not happy with as this had fresh lobster in the order. I advised as the delivery failed to happen then I require a refund and I was told I could not have one as their packaging was sufficient that if it arrived the following day it should be fine. I dispute this due to the contents of the food I had ordered. I kept having to chase to find out what was happening with the order. The courier APC has advised this will be delivered on Monday, which clearly is not acceptable. I called Foreman and Field yet again to advise on this and ask for a refund and yet again they failed to come back to me. The service that I have received has been extremely poor and frankly I would have expected better, and I have had deliveries numerous times recently but do not think I will be shopping with them again.
I thank you for your responce but these were the new couriers that you were using. They failed to arrive on Friday and you advised the parcel would arrive on Saturday which it failed to do. There was lobster in my order and that would not have been okay to eat three days later. Due to these issues i would not be confident in ordering from you again.

28. November 2025
Bewertung ohne vorherige Einladung
Forman & Field-Logo

Antwort von Forman & Field

I sincerely apologise for your recent experience. While we expect 99% of our orders to arrive on time, there are occasions during very busy periods when a small number of orders may be delayed. It is our policy that resolutions happen after the delivery unless the package is deemed as lost. This was advised, as we find that on more occasion our customers are happy with their order on arrival. This also ensures that our customers are able to inspect their own orders. We are more than happy to assist with a resolve once the package is received, like in your case.

That said, we have put a lot of effort into ensuring our packaging is tested and is designed to keep food protected for up to three days in transit.
When we escalated your delivery, your order was expected to arrive within 24 hours and we were confident it would remain in good condition. That is why we recommended waiting for delivery to arrive before offering a solution . We understand how frustrating delays and difficulties contacting couriers can be, which is why we do that on behalf of our customers. This can take time around during busy periods, such as Black Fridays.
Customer service is extremely important to us and because we know our delivery partners reflect directly on our brand, we have recently added an additional courier in order to improve reliability going forward. We are keeping a close eye on this service to ensure our customers receive the best service going forward.

Bewertet mit 5 von 5 Sternen

Great food and the tour is well worth doing

We were gifted a tour of the smokery which included a lunch.
What a really interesting time we had.
Staff were all great and the tour was fascinating.
Lunch was delicious and we enjoyed the different tastes of the various smoked salmon so much we bought some home with us.
Highly recommend both the tour and the very tasty salmon

21. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

When you want something a little bit special …….

When you want something a little bit special ……. I had two separate orders. Amazing selection of food that you just don’t see in the supermarkets. Expertly packaged and products look far nicer than they appeared on the website. Beautiful pack of smoked salmon included with my order as a free sample (it lasted approximately 5 minutes before I scoffed it 🫢) it was absolutely delicious. I will certainly be reordering from this company.

5. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A proper Big Birthday Celebration

It was straightforward to select the items , as the descriptions were helpful. Ordering the food and selecting a delivery date were uncomplicated.
The food arrived when promised, and was easy to prepare. Our guests really loved the food, especially the flamiches and pork pies. All were delicious and really good quality.
I wouldnt hesitate to buy from this company again.

23. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Received beef wellington

Received beef wellington , ( 2 individual ones). We all know what they shud be - fillet steak with pate in pastry. These definitely were not that. They are some sort of shredded beef. Wen I called to complain was told it's clear on their website theirs consist of " pulled beef'. Had this been obvious I wouldn't have ordered. Won't make this mistake again.

28. August 2025
Bewertung ohne vorherige Einladung
Forman & Field-Logo

Antwort von Forman & Field

Hello Mr Truman, Thank you for your time on the phone today. We understand how frustrating it can be when you select the wrong item. Hopefully you will give our pulled beef wellington a try, as it has been a hit with many of our customers.
We are always here to help and would be more than happy to go through your order with you to ensure that you are happy with your selection in the future!

Bewertet mit 5 von 5 Sternen

Delicious food, lovely company

We really enjoyed our food order, thank you. Everything was completely delicious. So fresh and full of flavour. The delivery was also very easy to manage.

29. Mai 2025
Bewertung ohne vorherige Einladung
Forman & Field-Logo

Antwort von Forman & Field

Hi Catherine,

Thank you for your kind review. We are so pleased, you enjoyed your order and found your delivery easy to manage. We really appreciate you taking the time to leave us a review and look forward to you shopping with us again in the near future.

The F&F Team

Bewertet mit 5 von 5 Sternen

Products well made and tasty.

Products well made and tasty.
Great product - high quality salmon with timely delivery with the ability to confirm when you want it delivered and ensuring perfectly fresh.

2. Mai 2025
Bewertung ohne vorherige Einladung
Forman & Field-Logo

Antwort von Forman & Field

Thank you Oliver, we are so glad you enjoyed our Salmon.

Bewertet mit 5 von 5 Sternen

The rolled rib of beef was a joy

The rolled rib of beef was delivered to the front door on time and in perfect order. The quality is beautiful and reliable, what a treat. So much better value than going out to eat and more enjoyable to have an easy to cook meal at home with family. In addition you get the leftovers for later!
These people are so helpful, a pleasure to deal with.


14. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Tasteless navarin of lamb

Delivery left at front door of block of flats instead of ringing my flat bell and bringing it to my flat. First order. The navarin of lamb was totally tasteless.

22. Mai 2025
Bewertung ohne vorherige Einladung
Forman & Field-Logo

Antwort von Forman & Field

Hi Jeanette, So sorry to hear that your DHL delivery was not as seamless, we totally understand your frustration and will have this case escalated, to ensure it doesn't happen again. Thank you for your feedback in regards to the navarin of lamb, we are sad to hear that the taste was not as satisfactory and will pass this feedback on to our chef. Please feel free to get in touch with us directly @ info@formanandfield.com, if you have any further feedback. It is important that all our customers feel heard and know that we take all feedback on board.

Bewertet mit 5 von 5 Sternen

The best smoked salmon

The best smoked salmon I have ever had! The quality, taste, and freshness are truly exceptional. The combination of crab and lobster in the Paupiettes, adds a delightful twist to the dish

16. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

You did exceptionally well

You did exceptionally well. The wine was delivered when you promised and very well packed and…. chilled!!! You could tell it was packed with care and the note inside was a good touch. The tea towel was also a nice touch. I will use you again. Thank you.

5. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Lou.

Everything we ordered was packaged with care & arrived early. The ham hock terrine was especially lovely, will definitely be placing future orders.

20. Februar 2025
Bewertung ohne vorherige Einladung
Forman & Field-Logo

Antwort von Forman & Field

It's great to hear your comments Louise, we really appreciate you taking the time to leave us a review and we can't wait to see you with us again soon!

The F&F Team

Bewertet mit 5 von 5 Sternen

What a fabulous gift for my Son and his…

What a fabulous gift for my Son and his husband. This was not our first gift from Forman and Field, the quality is excellent. The service is great. Would definitely recommend and I will be using them again

19. Februar 2025
Bewertung ohne vorherige Einladung
Forman & Field-Logo

Antwort von Forman & Field

Hi Gillian,

We're so happy to hear that you had a great experience using us and that you will be using us again!

We hope to see you with us soon and we really appreciate you taking the time to share your thoughts with us.

The F&F Team

Bewertet mit 5 von 5 Sternen

Forman & Field offer top quality foods…

Forman & Field offer top quality foods at attractive prices. Their London Cure smoked salmon is the very best. I recently bought a range of foods from them to celebrate my daughter's birthday. Our guests loved the salt beef and other delights, including salmon roulade and smoked salmon pate. Their smoked salmon and cream cheese with chives bagels were delicious. Everything was delivered to our door by Forman & Field's own driver, who was very courteous and polite. I've been buying Forman & Field's products for several years now and their standard is consistently very high. Truly excellent service from a wonderful family firm.

4. Februar 2025
Bewertung ohne vorherige Einladung
Forman & Field-Logo

Antwort von Forman & Field

Hi John,

We're so happy to hear that you have trusted us with such as special event as a birthday! Your feedback as absolutely wonderful and I will be passing your review onto our entire team including the drivers as this will make their day.

Thank you for your continued support and if you are ever looking for recommendations, please feel free to get in touch with us, our team will be more than happy to help!

The F&F Team

Bewertet mit 5 von 5 Sternen

Brilliant experience, delicious food

An all round easy/positive experience - easy to order, well packaged and still fresh when it arrived and, most of all, incredibly tasty on the plate. Highly recommend.

14. Februar 2025
Bewertung ohne vorherige Einladung
Forman & Field-Logo

Antwort von Forman & Field

Hi Andy, it is so great to hear about your positive experience with us!

Everyone from our packers to the customer care team put so much effort into ensuring that our customer's journeys are seamless so it is great to hear that you found it easy to use us. We hope to see you with us soon !

The F&F Team

Bewertet mit 5 von 5 Sternen

Quality , freshness and style

I’m used to ordering Forman &Field specialties to celebrate birthday or special occasions.
The food is really amazing, very well packaged,fresh and delicious . Forman & Field represents the high quality resource to reward you and your guests!!! Thank you Forman & Field for your dedication to quality and high standards.

3. Februar 2025
Bewertung ohne vorherige Einladung
Forman & Field-Logo

Antwort von Forman & Field

Thank you for your feedback Rosa!

We're so happy to hear that you have trusted us with your special occasions and I will be passing on your comments to our entire team as this will make their day!

The F&F Team

Bewertet mit 5 von 5 Sternen

Wow everything we ordered was just…

Wow everything we ordered was just outstanding. The delivery packaging was excellent too. I highly recommend the wild sea trout it's amazing.

13. Februar 2025
Bewertung ohne vorherige Einladung
Forman & Field-Logo

Antwort von Forman & Field

Hi Stephen,

Thank you for your wonderful review! We're thrilled that you enjoyed your order and the seatrout. We hope to see you ordering with us again!

The F&F Team

Bewertet mit 5 von 5 Sternen

Educational, and enjoyable, a great discovery!

I persuaded my non foodie husband to come with me on the tour. Admittedly I wanted him to drive me across London. BOTH of us loved the tour and are busy recommending to others. Lance’s history of the industry and his family company explained why the quality of most Smoked salmon had deteriorated in recent decades, I wasn’t imagining it. Followed by Darren, not only a genius with a knife, but an amusing line of patter. And the tasting plate was delicious and made for a great lunch.

The only problem is that I am now hooked on Formans and will accept no substitutes as they are vastly inferior. My taste buds were right, you get what you pay for.

24. Jänner 2025
Bewertung ohne vorherige Einladung
Forman & Field-Logo

Antwort von Forman & Field

Hi Judith, It was such a pleasure to meet you and thank you for your kind words, we've shared these with our team who are delighted you enjoyed the tour.

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