Excellent customer service. Updated several times from order to delivery. Royal Mail delivery sooner than expected and delivered on time. Bought Nina Ricci 30ml perfume. Perfect size for holida... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I am so very pleased with the fragrance house ! It was my first ever purchase with them. The perfume arrived well wrapped with a fee sample. I regret not ordering from them before, mainly because thei... Mehr ansehen
Unternehmen hat geantwortet
Great service I ordered Opium perfume for my mother's birthday, she adores it, but was sent eau de toilette. Customer services were so courteous and helpful, emailing a return label immediately. I se... Mehr ansehen
Unternehmen hat geantwortet
Hello all,.I can’t say enough about Fragrance House, they are fantastic and with all my orders I get special samples aswell of other or the same fragrance . The bottles ladies in a sample is the same... Mehr ansehen
Unternehmen hat geantwortet
4,7
Hervorragend
100 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent customer service
Excellent customer service. Updated several times from order to delivery.
Royal Mail delivery sooner than expected and delivered on time.
Bought Nina Ricci 30ml perfume.
Perfect size for holiday travel.
Good price.
Order also included a free perfume sample.
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
Thank you for taking the time to leave us a review Janet, we truly appreciate your doing so.
Glad to hear that Royal Mail were on the ball, they cost more than other couriers which is why we subsidise the shipping cost, but generally offer the best service.
I hope that you enjoy your Nina on your travels and look forward to seing you again at www.fragrancehouse.co.uk in the future
Thank you for great service
Thank you for great service, quick delivery and a great product. Will be buying from you again
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
Thank you for your review, it's always great to hear from our customers and we hope that you are enjoying your purchase.
We look forward to seeing you back at www.fragrancehouse.co.uk in the future when we can once again offer you great prices and service
90ml perfume unmatched pricing!
I am so very pleased with the fragrance house ! It was my first ever purchase with them. The perfume arrived well wrapped with a fee sample. I regret not ordering from them before, mainly because their price for 90mls was better by a considerable amount than answer else. I will be ordering again. Thanks
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
Thank you for your review and we're pleased that you loved our prices and service
Hope you enjoyed the free sample and we look forward to seeing you back in the future
BTW if you could please let us have your order number (enquiries@fragrancehouse.co.uk) taht would be great
5 star
Great commutation bit of a delay not there fault and compensated me would 100% use again
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
Thank you for your review Tony and your p[atience wgile we sorted the problem for which we cna only apologise
We look forward to seeing you back at Fragrance House in the future
Very quick and easy to order at a great…
Very quick and easy to order at a great price. Delivery was on time and packaged well. Really pleased with the product.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
Thank you for your review Ann we really appreciate your taking the time to leave feedback on your experience with ourselves and we look forward to seeing you again at www.fragrancehouse.co.uk in the future
Great Site to buy from
First time ordering but have already ordered again and hope this time is as good. Great service, quick delivery and excellent price as well.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
Thank you for your review, we appreciate you taking the time to leave it for us. Glad to hear that you were not only pleased with our prices but also the service and delivery speed and we look forward to seeing you back at www.fragrancehouse.co.uk in the future
Absolutely Awful ordered in early March…
Absolutely Awful ordered in early March it’s now mid April, they said it would take longer for my order as it was stuck in customs but I would eventually hear of them I have emailed them they said the order would be fulfilled within the week and it’s now been another two weeks with no contact from the company, I have requested a refund
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
I am very sorry to hear of your experience Jack, this is well below the standard that you should have received and we can only apologise for this.
I can see that you placed a back order to benefit from our sale price and that the shipment that was meant to include more of this fragrance was held at UK Customs creating an initial delay. Sadly though the container when it arrived with ourselves was missing the notified stock of this fragrance. What should have happened then was you should have been contacted by oursslves and advised of the problem but for some reason although your account is marked as a follow-up email being sent I cannot see that it actually left our system.
We will have our IT team look at this to identify the problem and ensure that it cannot happen again to another customer. In the meantime I would like to offer you a 10% discount voucher off of your next order from ourselves as an apology. If youa re happy for us to send this to you then please contact our Customer Service Team and they will organise this for you.
Fantastic
Fantastic experience from start to finish well packaged quick delivery and ease of ordering along with a great price to boot!!! Also the lotion itself is absolutely gorgeous, long lasting and in a stunning bottle!
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
Thank you for your wonderful review both our our service and also your purchase, it is a lovely lotion.
We look forward to seeing you back at www.fragrancehouse.co.uk in the future
Fragrance House gave an excellent and…
Fragrance House gave an excellent and very fast customer service.
We shall definitely use them again going forward and we highly recommend them!
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
Thank you for your review Paul it's always great to hear that we've hit the mark.
We look forward to seeing youn again at www.fragrancehouse.co.uk
Easy Online Ordering and Shipping.
My eau de parfum was available and I was assisted by friendly personnel to complete my online purchase. Shipping was quick, and I couldn't be happier with my purchase.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
Thank you for your review Shelly we really appreciate you leaving this for us.
We hope that the lucky recipient enjoyed the fragrance and are always here should you need help in the future with another purchase
Very pleased
Very pleased: EDP delivered very quickly & well packed. The bottle I received, smells fine (was slightly concerned by an earlier review) but no problems for me. Will definitely Bookmark this site. Many Thanks
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
Thank you for your review and custom Joy, we really appreciate both.
It's always good to hear from our customers and fantastic when they share their postive experience with others, so thank you.
We look forward to seeing you again in the future at www.fragrancehouse.co.uk
Great Perfume
5 Star
Super quick delivery, genuine items and very good price compared to other sites. Highly recommend. A++
Order #183016:
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
Thank you for leaving your review Julie, as an independent hearing from our customers and allowing others to hear of your experience is very important to use.
I am glad to hear that both our prices and service meet the mark and we look forward to seeing you again at www.fragrancehouse.co.uk
Fast delivery and great price
Fast delivery and great price! Thanks
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
Thank you for your review and we are pleased to hear that our prices and fast delivery hit the mark. So that we can identify you would you mind letting us have your order number?
Great price for my perfume and very…
Great price for my perfume and very efficiently delivered. Thank you.
Order #180785
5. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
Thank you for oyur review Amanda, we appreciate you taking the time to let others know of your experience with us - as an independent this is really important.
We hope you loved the reformulated Orb of Night fragrance and are making use of the tote bag.
See you again in the future at www.fragrancehouse.co.uk
Customer service was spot on when royal…
Customer service was spot on when royal mail lost my parcel, they made sure I still had it in time for christmas
20. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
Thank you for yur review Toby and we are truly sorry that this package disappeared in Royal Mail's Home Counties Mail Centre but really pleased that it was resolved and your replacment arrived before Xmas (always a stressful time)
I hope the lucky recipient enjoyed their present and look forward to seeing you again at www.fragrancehouse.co.uk - but this time with no Royal Mail problems
Fragrance House is an absolutely first…
Fragrance House is an absolutely first class Company. From order to super fast delivery brilliant service. Would very highly recommend Many Thanks to All 🌟🌟🌟🌟🌟🌟
14. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
Thank you for your wonderfull review, as an independent we truly appreciate your taking the time to leave this for us. We're really pleased to hear that you loved our service and hope that you are enjoying the fragrance - see you again soon at www.fragrancehouse.co.uk
Easy to use and quick deliver
12. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
Thank you for taking the time to leave this review for us Sharon, it helps potential customers see what our customers think of us and our service.
I hope that you are enjoying your fragrance and we look forward to seeing you abck at www.fragrancehouse.co.uk in the future
Not purchased fragrances on line before…
Not purchased fragrances on line before or used this company. Very pleased with the product, price and service. A professional company based upon my experience
2. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
Thank you for your review Paul, we appreciate you taking the time to leave it for us.
Glad to hear that we managed to tick all of the boxes for you on product, price and service that alsways our aim.
We look forward to seeing you back on www.fragrancehouse.co.uk in the near future
Very fast delivery perfect packaging…
Very fast delivery perfect packaging and the cheapest I have found online for the perfume I purchased definitely buy from this site again
1. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
Thank you for your review Gaynor and we're pleased to hear that you were pleased with both our prices and service. Just a heads up Coach Dreams Sunset is due to be discontinued in the UK this year so you may wish to stock up.
We look forward to seeing you back again at www.fragrancehouse.co.uk in the future.
Very satisfied customer
Great service, great price. Very satisfied customer.
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von fragrancehouse.co.uk
Thank you for your review, we truly appreciate you taking the time to leave this review for us as an independent these reviews are very inmportant for future customers to see. We hope you're enjoying you gorgeous purchases and look forward to seweing you back in the future
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.