Fragrancekingdom Bewertungen 

38
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Not a genuine product. I have used the original product for a year or so, this smells very different. Unable to return as the returns policy is that you can only return if the seal hasn't be... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’m thrilled! The idea is brilliant—I ordered five luxury fragrances in 5 ml vials at an affordable price and I’m enjoying every single one. This way I can really tell which scents suit me and which... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Remarkable service. Managed to try a few favourite scents that i personally own, a great method in sampling fragrances.

Bewertet mit 5 von 5 Sternen

I appreciate the company a lot for your quick and helpful customer service when my first package got lost through the royal mail. I got the first package soon after due to a delay, but the replaceme... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

38 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(38)

25 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Not genuine

Not a genuine product. I have used the original product for a year or so, this smells very different.

Unable to return as the returns policy is that you can only return if the seal hasn't been broken.

Take note peeps, if you know the original scent well, dont risk buying a decanted version.

I've learned my lesson.

6. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very happy

Very happy, product arrived quickly and packaged well. Would definitely recommend and use again.

14. April 2026
Fragrancekingdom-Logo

Antwort von Fragrancekingdom

Hi there,

Many thanks for your positive feedback. We're happy to provide you with the best products and hope to see you again really soon. :)

Bewertet mit 1 von 5 Sternen

They delivered very late despite paying…

They delivered very late despite paying for premium delivery service.

8. April 2026
Fragrancekingdom-Logo

Antwort von Fragrancekingdom

Good evening,

Thanks for your feedback. You placed your order on the 8th April, your order was shipped on the 8th April and according to tracking it was received on the 9th April. I can't see how receiving it after a day of ordering can constitute late delivery.

Bewertet mit 5 von 5 Sternen

excellent customer service

I appreciate the company a lot for your quick and helpful customer service when my first package got lost through the royal mail. I got the first package soon after due to a delay, but the replacement also arrived immediately.

The first one had a leaky container but since I had a replacement, there is nothing to complain about! Thank you for your excellent service, I will definitely visit again!

8. April 2026
Fragrancekingdom-Logo

Antwort von Fragrancekingdom

Hi there,

Many thanks for your feedback. We always aim to go the extra mile for our customers. We're happy that you received your order and in good condition and that you were happy with your fragrances. We'll look forward to seeing you next time :)

Bewertet mit 5 von 5 Sternen

AMAZING SERVICE

They send out authentic fragrances i have had mine tested at it was a perfect match down to the oil percentage. They are very quick to sending out the decanted fragrances and they are kind enough to send free samples. :)

21. März 2026
Bewertet mit 5 von 5 Sternen

Outstanding fragrance samples

Outstanding fragrance samples, the selection of samples i ordered were amazing. Went above and beyond as I requested a fragrance which was not listed and was provided this. I love that they have a lot of my old favourites in stock, tried and tested, bang on the money. Will recommend always. MP

22. September 2025
Bewertet mit 2 von 5 Sternen

Decant watered down or possibly not genuine

I ordered a decant, unfortunately when sprayed i got a strong alcohol smell, then absolutely nothing. There was no smell, on my skin or fabric, and i sprayed on two different fabrics. I have an original sample of the scent I ordered from elsewhere to compare, and I knew immediately this decant is either not genuine, or watered down. I returned it and got my money back,the reason I was given was there can be differences between batches, however, in my 20 years of collecting perfume, and often repurchasing many over the years, ive never had such a difference between batches. I won't be coming back to buy more. You say you are perfume enthusiasts, well so am I, and I would never do that to anyone. Only thing you have going for you is fast posting, and it was packed well, and you refunded me, but you lack honesty.

25. Februar 2026
Bewertung ohne vorherige Einladung
Fragrancekingdom-Logo

Antwort von Fragrancekingdom

Thank you for taking the time to leave such detailed feedback. While I am glad to hear that you were satisfied with the speed of our dispatch and the packaging, I am genuinely sorry to read that the product itself did not meet your expectations.

I completely understand your frustration. As a collector of 20 years, your nose and experience are invaluable, and I respect your assessment entirely. While batch variations can occur in perfumery, I acknowledge that the drastic difference you experienced is highly unusual and disappointing.

We pride ourselves on being enthusiasts, so it is concerning to hear that you felt our honesty was lacking. Please know that we take claims like this very seriously. We have checked the specific stock used for your decant to ensure there isn't a wider issue with that particular bottle.

I am glad our refund policy provided a resolution.

Bewertet mit 3 von 5 Sternen

Good service but one perfume was…

Good service but one perfume was definitely off I am awaiting a refund

17. Februar 2026
Fragrancekingdom-Logo

Antwort von Fragrancekingdom

Hi there,

Thank you for your email. We're sorry to hear that the fragrance did not meet your expectations. As you mentioned, fragrances can sometimes lose their scent or go stale over time.

We were awaiting your reply back to our email if you were happy with the refund. Nevertheless, we have now issued you a refund for the fragrances in question.

Kind regards,

Fragrance Kingdom

Bewertet mit 5 von 5 Sternen

Overall excellent service

Overall excellent service, lots of genuine fragrance samples to choose from. Have added loads to my collection, allows me to test before committing to a big bottle. Will be back again

27. September 2025
Fragrancekingdom-Logo

Antwort von Fragrancekingdom

Hey there, many thanks for your review. We aim to provide the best service and fragrance samples online. Waiting for your next order.

Bewertet mit 1 von 5 Sternen

Is not the original creed to test

Is not the original creed to test
Is fake
I got body reactions and threw it away

19. Jänner 2026
Fragrancekingdom-Logo

Antwort von Fragrancekingdom

Thank you for taking the time to share your feedback. We're sorry to hear the fragrance didn’t work out as expected. Body chemistry varies from person to person, and a scent can sometimes develop differently on the skin.

Please be assured that we stand by the quality of our products. Every fragrance we offer is 100% genuine and authentic.

Bewertet mit 5 von 5 Sternen

Top of the pile when it comes to…

Top of the pile when it comes to fragrance samples for me, have never let me down and are generous in providing samples

22. September 2025
Fragrancekingdom-Logo

Antwort von Fragrancekingdom

We aim to provide the best service for our customers. Glad you enjoyed your order and looking forward to serving you again in the future.

Bewertet mit 5 von 5 Sternen

Perfect

Perfect. Arrived next day. 5 ⭐

8. Dezember 2025
Fragrancekingdom-Logo

Antwort von Fragrancekingdom

Happy you received your order so swiftly. It's always our aim, to get your orders to you as soon as we can.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr