Purchased a white, square frame. Dimensions are perfect, frame is good quality and great value. It also arrived quickly and well packaged. Very happy either way purchase and will buy from you again.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Don’t waste your money on these cheap tatty looking picture frames. They are basically MDF with oak looking plastic ironed or glued on. As if that isn’t bad enough the cut edges are jagged and ill... Mehr ansehen
Overall, delivery was very quick. The quality i would say is lower than IKEA, but I couldn’t find the size I wanted there. The cut finish could have been better as you can see the corner joints. Sti... Mehr ansehen
I like the enormous range of frames available on FramePlus. Each described and photographed which makes choosing the exact frame, with or without mount, for my requirement. I particularly liked t... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price
Kontaktinformationen
Unit 1 239 Myreside street, G32 6DR, GLASGOW, Vereinigtes Königreich
- info@framesplus.co.uk
- framesplus.co.uk
3,3
Akzeptabel
280 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 55 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Happy customer
FramesPlus had the exact colour frame I wanted. So easy to order & arrived earlier than the date stated. Would order again without hesitation.
25. Juni 2026
Got my customised frame done thanks
Got my customised frame done thanks
30. Juni 2026
Bewertung ohne vorherige Einladung
Arrived before esitmated delivery…
Arrived before esitmated delivery time,quality is decent.
Thanks
30. Juni 2026
Bewertung ohne vorherige Einladung
Broken product
The order arrived damaged, I did try to reach out to FramesPlus via email to see if we could resolve the issue, but Gmail keeps getting automatic rejections from their server "The recipient server did not accept our requests to connect".
Edit: I have been contacted by FramesPlus who explained that their email system was being migrated and so was temporarily out of action. I have asked for a replacement product and will update this review in due course.
27. Juni 2026
Antwort von FramesPlus
Hi Mark,
I'm really sorry your order arrived damaged — that's not the experience we want for anyone, and we'll absolutely put it right.
I also want to apologise for the bounced emails. We were in the middle of moving our email system and our mail server was temporarily misconfigured, which is why your messages couldn't get through. That fault has now been fixed, so we're fully reachable again.
I've just emailed you directly (to your Gmail address) to arrange a replacement or refund — whichever you'd prefer. If you don't see it, please check your spam folder, or reach us at info@framesplus.co.uk and we'll get this sorted as a priority.
Thanks for your patience, and again, our apologies.
Kind regards,
Fast delivery great quality
Fast delivery great quality
27. Juni 2026
Bewertung ohne vorherige Einladung
I wish I had checked the reviews here…
I wish I had checked the reviews here first as I have received a similar experience. My 3 frames arrived last weekend, all ordered the same size but 1 has arrived shorter than the others and too noticeable for how I wanted to display them on my wall which is really frustrating. Even more frustrating has been no response whatsoever to the 3 emails I’ve sent this week so if I were you I would order your frames elsewhere.
19. Juni 2026
Bewertung ohne vorherige Einladung
I Could Not Recommend
One of the three frames delivered was damaged and I contacted the company: I received no response. As a result, I could not recommend the company.
4. Februar 2026
Antwort von FramesPlus
Hi Stephen, I'm genuinely sorry - both that a frame arrived damaged and, just as importantly, that your message to us went unanswered. That's not the standard we hold ourselves to and I want to put it right. Please email me directly at info@framesplus.co.uk marked "FAO Manager - Trustpilot" and we'll arrange a replacement or refund straight away. Apologies again for letting you down. - The FramesPlus Team
Appalling service
Appalling service. Ordered 6 frames and have not received anything. You cannot call as there is no telephone number. The online chat does not respond and they do not respond to emails. When I check the tracking they state that the order has been fulfilled, but it has most definitely not. BEWARE. DO NOT USE.
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von FramesPlus
Hi Kate, I'm really sorry - both that your frames hadn't arrived and that you couldn't get a response from us by chat or email. That's genuinely not acceptable and I want to put it right. Please email us at info@framesplus.co.uk marked "FAO Manager - Trustpilot" and we'll track your order and arrange delivery or a full refund straight away. My sincere apologies for the experience. - The FramesPlus Team
Damaged frame
Damaged frame, no response to email
My frame has a huge scratch on it. There online chat function is never replied to and I haven't heard back from my email. Looking at other reviews it seems like this is common. Definitely do not recommend
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von FramesPlus
Hi Christina, I'm really sorry - both that your frame arrived scratched and that you've had no reply from our chat or email. That's genuinely not good enough and I want to put it right. Please email us at info@framesplus.co.uk marked "FAO Manager - Trustpilot" and we'll arrange a replacement or refund straight away. My apologies again for the experience. - The FramesPlus Team
Absolutely woeful service
Absolutely woeful service, what a cheek to even dare ask for a review! Avoid, avoid, avoid.
5. August 2025
Frame arrived broken
Frame arrived broken, sent an email to the support team and received absolutely no response.
20. August 2025
Frame arrived broken - no response from FramesPlus
AVOID, AVOID!!! Frame arrived broken, you get no response from anyone at FramesPlus.
28. April 2025
AVOID. SCAM
Ordered and paid for 4 frames. Only 2 were delivered and they were both damaged. Many emails, used their chat, called and no response. Shocking service. AVOID!
Looking on Companies House records, this company was dissolved in Jan 24.
5. Juli 2025
Bewertung ohne vorherige Einladung
Great quality and prompt delivery
Great quality and prompt delivery, will definitely use again and recommend FramesPlus…
14. April 2025
Damaged frame and being ignored
Frame arrived damaged and no response from their email address despite 3 chases. Avoid this company!
12. Juli 2025
Bewertung ohne vorherige Einladung
Got a nice frame at a great price.
31. März 2025
They did not deliver my order to me
They did not deliver my order to me. I tried to contact many times via their customer service on website but no reply. I contacted them via Etsy and was told they could not locate my order. I had to contact my credit card company to stop the payment and get refund. It’s terrible experience and I would not recommend.
21. März 2025
High Quality Frames
Very high quality frames considering the competitive price Arrived quickly and very well packed Highly recommend
11. März 2025
Never received my frames
Never received my frames and got in contact with them, but no reply .
I've tracked them through evri and they haven't even received them .
Gutted as I've been waiting for over 2 weeks for them
3. Juni 2025
Bewertung ohne vorherige Einladung
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