Although we are not travelling for over a year, we have been impressed with the personal service and help in building our Kenya itinerary. Karen has been very helpful and patient as we have worked... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Although we are not travelling for over a year, we have been impressed with the personal service and help in building our Kenya itinerary. Karen has been very helpful and patient as we have worked... Mehr ansehen
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What a brilliant company. I am so happy to have found a travel agent who listens carefully and then goes above and beyond to pull together a comprehensive package. I have booked a family holiday for 9... Mehr ansehen
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whilst there was a little confusion regarding what was or wasn't a return flight ticket eventually it was all sorted and assumptions wont be made again. happy with how it has all eventually gone &... Mehr ansehen
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Our trip was tailored to our requirements with minimal fuss. Vicki had visited the area herself and gave some useful insights. We have used Freedom Destinations before and once again are very satisfie... Mehr ansehen
Unternehmen hat geantwortet
Freedom Destinations is one of the UK's largest independent travel companies, with over 25 years of experience creating tailor made long haul holidays to destinations including Australia, New Zealand, Africa, Asia, the USA and Canada. Throughout the planning process, you will have have a dedicated Travel Consultant, and each of our consultants have first-hand experience of the destinations they sell. Your Freedom Destinations holiday is fully ABTA and ATOL protected. Our ATOL number is 6299 and our ABTA number is W5359.
18 Mead Business Centre, SG13 7BJ, Hertford, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Our requests were listened to
Super travel advice given and
Ideas plus experience details
No pressure sales just given time to decide.

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The lady I spoke too, (Neelam) was very helpful, in answering any questions I had, and giving me the full information that I required for my trip which is taking place in Jan 27

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Caroline was excellent. She put together a fantastic package for our budget. We got everything we wanted for the trip and now looking forward to going. She was extremely helpful and very patient with me asking lots of questions!!!

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The process with Jadie was exceptional and she was very knowledgeable on our requirements

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Very helpful until you give your money. Then they dont want to know. Was assured of exceptional hotels. We got a few dubious ones. A shocking motel in canada was filthy. Motel not interested in our complaint and take it up with agent which I did on return to uk. Was made to feel it was our fault for not calling even though with time difference and weekend it was impossible. Not answered my complaint I have asked to escalate but now ignored. Paid almost 10k shameful customer service. You expect a decent conversation about your experience. They're just not interested. Book local where you can sort any issues out. Dont waste your money.

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Have just experienced our 2nd African adventure through Freedom Destinations to the Masai Mara and Mombasa.
Had a fantastic holiday and everything arranged occurred to perfection.
The service and itinerary was excellent and I wouldn’t hesitate to book another future holiday with them.

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Our travel consultant Megan has been extremely helpful with booking our trip, Megan talked us through different options and we were able to make the trip bespoke to us. We were able to talk things through and add some day trips into the itinerary.
Megan is very knowledgeable with New Zealand and Australia having traveled there, her insight is invaluable and genuine.

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Excellent customer service, when Vicki was very helpful and her knowledge was apparent as she was able to make recommendations

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Just the right amount of contact. Karen was lovely and very knowledgeable. Was able to answer any questions and concerns

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Absolutely brilliant!! From word go my lady was superb and put the most fantastic holiday together with everything I asked and at an amazing cost
Thankyou 🩷

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Jadie was excellent and went the extra mile to tailor our holiday and make it special - even came into the office on a Saturday so that we could continue the quote process !

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Caroline was responsive helpful friendly and knew her subject.

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Always a great experience booking with Freedom Asia. They take all the stress out your hands and their communication is top notch!

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Had a couple of attempts to get what I wanted but staff very good Courtney I think she was called

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We’ve always wanted to do New Zealand and Singapore and New Zealand with a Motorhome, can’t wait to go Kate our representative has been great. She has sorted all our holiday out. Can’t wait to go now.

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So far everything is fine. This my first time with Freedom destinations. Rep was very helpful and knowledgeable on the destination. Flights were organised promply and full details of holiday arrived as instructed.

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Well what can I say!! Sam truly made our holiday amazing! She listened to everything my sister and I said about what we wanted from our trip to eastern Canada and she exceeded our expectations. Was a holiday of a lifetime with no issues whatsoever. Everything was amazing from the beautiful hotels she picked for us to the daily excursions which she was incredibly knowledgeable about. Cannot fault Freedom Destinations at all for this experience! Thank you so much Sam ! You really did make this holiday for my sister's 50th truly unforgettable 😁

Antwort von Freedom Destinations
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