Fine and Rare wines always ready to share latest highly rated wines or any that come through as unusual or good value Their website is efficient and allows you to see your portfolio and pay invoi... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Overall, I’m a big fan of FRW. They have an incredible catalogue of wines, a pretty complete offering when it comes to Bordeaux EP, and some interesting opportunities to buy from other collections.... Mehr ansehen
Unternehmen hat geantwortet
Both wines by the single bottle and available at optimal time to drink which I can confirm from the St Joseph white was priced well for the quality. Only problem was they doubled the delivery charge f... Mehr ansehen
Unternehmen hat geantwortet
Due to time zone between London and Hong Kong, I have difficulties at communication with Mr Tony as well as hard to conclude the deal. Luckily, I manage to find old contact, Mr Ross Eva to solve... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
The global marketplace for fine wines and spirits since 1994.
Kontaktinformationen
Five Kings House, Queen Street Place, EC4R 1QS, London, Vereinigtes Königreich
- +44 (0)20 7089 7400
- customerservices@frw.co.uk
- frw.co.uk
4,5
Hervorragend
100 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Unreliablehistory repeats it self and inefficient as usual
Unreliable and inefficient as usual
10. April 2026
Antwort von FINE+RARE
Dear Ahmed,
Thank you for taking the time to provide us with your feedback.
A member of our leadership team has reached out to you separately to follow up with your issue.
Warm regards from all of us at FINE+RARE.
Very Professional with great website
Great website. Very easily navigated and some very interesting educational content. Communication and delivery simple and effective. Very professional. Thank you.
9. April 2026
Antwort von FINE+RARE
Dear Joanne,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Ottima Azienda assolutamente
Ottima Azienda assolutamente! Mi servo da loro ormai da tre anni e non hanno mai sbagliato un colpo! Sempre tutto come concordato. Faccio ordini con previsione di consegna a tre mesi e sono sempre puntualissimi come da ordine. I prezzi sono super concorrenziali. Ringrazio il signor Enrico con cui mi interfaccio sempre.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von FINE+RARE
Gentile Fabio,
Grazie di cuore per la tua splendida recensione!
Ci fa davvero piacere sapere che in questi tre anni ti sei sempre trovato bene con noi e che ogni ordine sia andato esattamente come concordato. Grazie anche per aver sottolineato la nostra competitività sui prezzi; facciamo il possibile per garantirti sempre il miglior servizio al miglior valore.
Continueremo a fare del nostro meglio per meritare ogni giorno la tua fiducia. A presto!
Un caro saluto da tutto il team di FINE+RARE!
Bought several cases at FRW
Bought several cases at FRW, never had any problems. Customer support are responsive, competent and most importantly, real people.
12. März 2026
Antwort von FINE+RARE
Dear Mark,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
I can only review the ordering process
I can only review the ordering process, as I ordered a particular wine upon release and will not be receiving it for months, but the ordering experience was simple and faultless as far as I am concerned.
11. März 2026
Antwort von FINE+RARE
Dear Chris,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Store and sale wines in London
Prompt answers from the staff, complete infos about the wines on sale, every request on wines stored satisfied
10. März 2026
Antwort von FINE+RARE
Dear Marco,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Simply wine!
5. März 2026
Antwort von FINE+RARE
Dear Christopher,
Thank you for taking the time to provide us with your feedback!
We’re delighted to hear that you are happy with our product— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Excellent selection of wine and some…
Excellent selection of wine and some keen prices if you hunt for them. Efficient online ordering. Delivery good.
7. März 2026
Antwort von FINE+RARE
Dear Mark,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Single bottles at optimal age.
Both wines by the single bottle and available at optimal time to drink which I can confirm from the St Joseph white was priced well for the quality. Only problem was they doubled the delivery charge for two bottles when I added the 2nd to the order which was strange although they were from total different parts of the world.
27. Februar 2026
Antwort von FINE+RARE
Dear Paul,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy your latest order.
Upon review, I can confirm that the delivery fee has only been charged once. If you have any further questions, please don’t hesitate to contact our Customer Service team—they’ll be happy to assist you.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Fine and Rare wines always ready to…
Fine and Rare wines always ready to share latest highly rated wines or any that come through as unusual or good value
Their website is efficient and allows you to see your portfolio and pay invoices easily
Would recommend them as go to wine merchants when you want a rest from Majestic....
26. Februar 2026
Antwort von FINE+RARE
Dear Rod,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Reliable
Clear and informative communications. Swift execution. Ease of payment. Efficient deliveries.
25. Februar 2026
Antwort von FINE+RARE
Dear Dennis,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Antwort von FINE+RARE
Dear Kat,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Great service and amazing selection
Overall, I’m a big fan of FRW. They have an incredible catalogue of wines, a pretty complete offering when it comes to Bordeaux EP, and some interesting opportunities to buy from other collections.
Some great recommendations from some of their team over the years too.
Storage fees aren’t the cheapest, but not a rip-off either, and wines have always arrived with me in perfect condition.
The only thing holding me back from a 5-star is that the delivery fees are a bit steep and out of line with some competitors.
3. März 2026
Antwort von FINE+RARE
Dear Nicholas,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
We will take away your comments regarding the delivery fees for further consideration.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Great Service
Personalized service with quick response time. There are always unique and rare items on sale.
23. Februar 2026
Antwort von FINE+RARE
Dear Martin,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Antwort von FINE+RARE
Dear Andrew,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Tutto perfetto
Tutto perfetto! Comunicazione - serietà - spedizione. Pacco spedito in maniera eccezionale bottiglie protette arrivate a temperatura ottimale nonostante la temperatura rigida all’esterno. Enrico molto professionale e disponibile.
Super consigliato!
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von FINE+RARE
Gentile Simone,
La ringraziamo sinceramente per la sua splendida recensione.
Siamo molto felici di sapere che comunicazione, serietà e spedizione siano stati all’altezza delle sue aspettative, e che le bottiglie siano arrivate perfettamente protette e alla giusta temperatura.
Grazie ancora per la fiducia, saremo lieti di assisterla nuovamente.
Un caro saluto da tutto il team di FINE+RARE
Antwort von FINE+RARE
Dear Simon,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Just great!
This is not my first order, and I have consistently received excellent service and delivery.
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von FINE+RARE
Dear Roman,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Reliable wine merchant
The wines were delivered in safe hands and were stored in very good condition. Fine+Rare can be trusted if you are looking for fine wines.
6. Februar 2026
Antwort von FINE+RARE
Dear Eric,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
Couldn't have been better
My query was dealt with quickly and extremely professionally - couldn't have been better.
7. Februar 2026
Antwort von FINE+RARE
Dear Chris,
Thank you for taking the time to provide us with your valuable feedback!
We’re delighted to hear that you are happy with our service— it’s exactly what we strive for every day.
Thanks again for choosing us!
Warm regards from all of us at FINE+RARE.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.