FTBbeauty.ca 

I love FTBbeauty and was so sad to hear its closing down. Great customer service and products. I'll miss you!

Awesome website! Sad they r closinh

I love the variety of products and brands you carry! Although 3 of the liquid lipsticks I bought are a month from being expired and are so thick that I won't ever be able to wear them so I feel I wasted money on them.

I love FTBbeauty! It's one of the best online companies I've ever done business with. Pricing is reasonable and the delivery extremely fast!

I made a big order. I bought a lot of dbellium makeup brushes and a few sigma when I received my order there was one sigma brush missing so I emailed ft beauty 2 times and still no response. Now they have a lot of sigma brush sets on their web site witch I would buy but because they didn't respond to me and the brush was missing was sigma, so I don't know if they have them or not. Besides that I was very happy with my order the dbellium brushes are very good.

FTB shipped my order fairly quickly. There was one item missing from the order thou, without any explanation. I was able to get a partial refund for it later.

I never had problems from FTB Beauty before, purchased in their store many times. I recently placed a large online order and they forgot to include 2 products (which are pretty noticeable to forget) and it took them a week from when I first complained about the missing products to actually ship it out... I ordered Friday April 21 and just got the missing products May 2.. they didn't even expedite the shipping AND one product sold out so I had to exchange for another that I wasn't really happy about. It upsets me that they didn't do much to resolve the issue, they could have put the order through expedited shipping (which didn't happen) or offered a small discount for the inconvenience, or even 10% off next order! But nope, got nothing. I feel like because their store is closing they don't care as much about making the customer happy.

Amazing. Order was shipped in 3 days.

Received everything in great order, no issues; would absolutely order from FTBbeauty again.

One small improvement to make is when confirming the order, to advise that a shipping notice will follow within X-Y days. There was a delay between the order and fulfillment (shipping), and there was no mention of how long that would take. However, even this wasn't unreasonable given my order was during a pretty major sale and they likely had a lot of orders to complete and send out.

I love how fast I got my order,3 days,the website is easy to navigate and simple to place the order,there aren't many varieties of products but for now I'm pleased with what I got ,I ordered the sigma brushes . thanks

Great website - product arrived intact, well packaged, and exactly when the shipping information said it would.
Unfortunately the range of products from certain brands is GOOD, but not great, though I am extremely happy with the item I bought. It had good pigmentation for a budget friendly makeup brand and the packaging is nice and sturdy.

Everything was fine and as expected. Shipping was quick.

Fast shipping. Love the tanning lotion.

Loved the products, I ordered Wednesday morning and everything arrived Thursday night. Great service!

I had ordered a stigma brush, and accidentally order 2, however they were sold out. I contacted them via email explaining my problems, I got a very quick and pleasant response back. unfortunately, they did not have the brushes in stock but substituted it with a Belgium bamboo brush that was very similar to the stigma brush for freeeeee yes guys for FREE. All because they were sold out of the brush I had paid for. most companies would give you a refund, but they went out of their way to send me another brush that is similar. I was very satisfied and I will definitely be back for more thank you FTB.

I really liked purchasing from the ftb site and I do hope it will reach the goal of being the Ulta of the North. Shipping was fairly fast and everything arrived in good shape. I found there to be a limited number of products which was disappointing but I do love the brands available. I do appreciate the slightly lower prices because savings are always great!! Keep up the great work, continue to grow and build.

I would not hesitate to reccomend Ftbbeauty to everyone. They had a great selection on things to choose from, and the fast and cheap (or free, depending on how much you spend) shipping is a great plus. I did have a problem with some of the eyeshadow pallets I recieved being smashed when they got to me, but they were super quick to respond and offer me either a refund or to reship them. I picked the reship and they sent them out super quickly, and I recieved them super quickly and they were perfect. So overall very pleased with the site and the customer service!

Experience was great with this company. Only thing I don't like is the fact that they only take PayPal. Wish they took credit cards also.