Gendan Limited Bewertungen 

515
•
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Prompt delivery without issue but the icing on the cake was the "order on its way" message. Witty and uplifting it makes a brilliant change to read something different and special, well done Gendan Lt... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered the VCDS fault diagnostic program and cable with accessories from Gendan. Arrived quickly, easy to setup on laptop and register then plugged into our Audi A6. Very good at finding faults and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Definately 5 stars. Knew exactly what I need and gave me sound advice. Delivered next day, securely packaged. Excellent service Thank you

Bewertet mit 5 von 5 Sternen

Very knowledgeable and happy to provide pre-purchase advice. The item I ordered was quickly delivered. However owing to the poor service from Royal Mail, it was not delivered the next day which I... Mehr ansehen

Unternehmensdetails

  1. Großhändler für Kfz-Werkstattausrüstung

Informationen, die aus verschiedenen externen Quellen stammen

Gendan Limited is a UK-based company specialising in high-tech car diagnostic tools and systems. We are located in Swansea, South Wales. We are a growing internet-based business aiming to provide professionals and home-users alike with a wide (and growing) range of advanced diagnostic products.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

515 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(515)

82 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Fantastic service and communication

Fantastic service as it was delivered to my door by the next day and the communication of the whole process was exemplary, far better than anything I have experienced before from other companies. They are a great company to deal with......

19. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service
Great advice on the phone, recommended the product required for my needs, Mercedes specific diagnostic tool, ordered online, arrived next day, great price, great communication.
Well Recommended, I will certainly use again

19. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

What a SUPERB company to do business with

What a GREAT company to do business with. I purchased a Hex EZCan for my new R1250RS. Not only was their price the best available on-line, they even included an extra splitter cable, hence a bargain compared to other suppliers.

However, it did not stop there. The follow emails confirming order, delivery and shipment were not bland and boring as most are. You have to see them to appreciate them and by god did they bring a bright cheer to dull day.

My order arrived the next working day. It was very well packaged and even included 2 little bags of Haribo sweets.

They say it's often the little things that make a huge difference. Gendan are exceptional, they definitely go that extra mile and I would have absolutely no hesitation in buying from them again.

If I was to sum up in one word: SUPERB....

20. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID GENDAN, AVOID GENDAN, AVOID GENDAN

After the first couple of enquiries the comms went dead. Read receipts show emails read but not answered. Last email enquiry was 11am. It's 6pm and nothing. Nothing yesterday, nothing today. I was ready to buy £225 kit off him but decided to go to a more responsive vendor. How this company gets its ratings is beyond belief! Glad I found out the easy way that this is a bad company. AVOID, AVOID,AVOID and just in case I may not have made myself clear AVOID!!!

12. Februar 2025
Bewertung ohne vorherige Einladung
Gendan Limited-Logo

Antwort von Gendan Limited

Hi Joe,

I’m sorry to hear you’re not happy with your experience, but respectfully, the way you’ve expressed your version of events does not tally with the facts we have at hand:

- We received an email from you at 9:56am on Friday Feb 9th.
- We replied to that email within 45 minutes.
- You sent 2 replies to that in quick succession, which we received at 3:10pm and 3:19pm.
- We replied at 3:25pm – so within 6 minutes.
- On Wed Feb 12th at 10:01am, you emailed to say you’d not received a reply to your last email.
- We forwarded my previous reply to that email at 11:01am, requesting a read receipt on the email.
- 1 minute later we received “Your message was read on 2/12/2025 at 11:01 AM” from your email address.

We have replied to every email we have received from you within an hour, and had confirmation that you read our most recent reply.

We also offer telephone support if you would like more immediate answers, so that was another option available to you if your chosen medium wasn’t delivering what you needed.

To reiterate, we are sorry to hear you’re not happy with your experience, and disappointed that you felt that the best course of action was to post a negative review of a small business online, without first attempting to resolve any issue you may have had – based on your other reviews, this does appear to be your first port of call.

Bewertet mit 5 von 5 Sternen

I was so impressed with my first order…

I was so impressed with my first order from Gendan that I immediately placed a second order for another product.
Such a great young company, communication was first class, pricing was great and delivery excellent - couldn't fault anything.l, even got packets of Haribo with my deliveries (enough of a reason to keep using them if you as me!).
Just shows what great young entrepreneurial companies are out there - forget the "big boys" and support companies like Gendan.

10. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience from start to finish

Great experience from start to finish. I spoke to one of the Gendan team about the issue I had with a 2013 Polo TDI, the DPF was causing limp mode and unable to regenerate due to this. I spoke with the team who pointed me in the direction of the VCDS Ross-Tech HEX V2. I order the hardware and was delivered to the NE of Scotland the following day, the hardware enabled me to measure the soot and ash content of the DPF, once this data was known I could safely remove the limp mode and conduct a regeneration whilst driving the car. Many thanks to the team at Gendan

9. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Essential for Bentley ownership!

Normal OBD diagnostics doesn't work on an early 2003-2013 Bentley Continental, so we ordered the Ross-Tech HEX-V2 3 vin package, it was ordered new years eve & came the next working day! swift delivery, updated on on delivery, well wrapped, came with a VAT invoice, the software was very quick & simple to install and instructions were provided, great supplier in the UK, worth every penny as it diagnosed two ongoing faults with us going to a Bentley dealer! We recommend to any owner/dealer looking for a reliable, competitive product! Many thanks Andy @ TCS

6. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ordered the Ross-Tech HEX-V2 10 vin…

Ordered the Ross-Tech HEX-V2 10 vin package, it was ordered first thing Monday morning and was delivered first thing Tuesday morning, very fast delivery and I was kept updated on every step during the entire process, the software was very simple to install and full instructions were provided, great to have a Ross-Tech supplier in the UK, couldn’t be happier with this purchase! Definitely recommend to anyone looking for the official product!

17. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Bought multiecuscan for 2018 fiat…

Bought multiecuscan for 2018 fiat motorhome. It's a lot to sort on your laptop. To get it all right. And found the team very helpfull.do my own oil changes, but you need to reset oil light. £300 for an oil change and light reset. So payed for itself on 1st procedure I used it for

16. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Reasonably pleased and excited

I received two very chewy tasty packets of Haribo from yourselves this morning
Whilst I prefer a nice piece of fruit the afformentioned chews were not welcomed by all who tasted them
Both packets arrived as expected in immaculate condition despite having to endure such a long treacherous journey from the wilds of Wales
However as a loyal returning customer I did expect another layer of bubbles for that extra security but I forgive you this once
ps VCDS arrived too
A BIG thank you to all❤️
L and A😉

4. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great seller

Everything about my order was fantastic, excellent communication from the start and throughout. Very well packaged and really impressed with the small personal touch. Instructions supplied were fab,made registration with ross_tech so easy that I was up and running within minutes. This is how all companies should treat their customers.👍

29. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent

Great products, customer support and delivery.

Service you rarely come across these days. Thank you all at Gendan. Can’t recommend highly enough.

22. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Upgrading my old VCDS cable to HEX - NET

When I noticed my legacy cable was no longer up to the job, I contacted Gendan for advice. They explained all my options in great detail and even advised me to sell my old cable privately which cut the upgrade cost further. Very fast delivery of the new cable. Thank you very much guys. +++++++++++++

10. August 2024
Bewertung ohne vorherige Einladung

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