I absolutely swore by these products a while back, however I feel the quality has changed, and if your not careful you can see visible white marks once you've washed your floors, oven ect. and overal... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Horrible customer service! They will not help you and do not disclose a name of who you are communicating with after being asked numerous times! They will not work with you, only excuse their poor s... Mehr ansehen
Unternehmen hat geantwortet
I have taken my time to review the products I have purchased. Products arrive on time. I have Grease be Gone, which is my absolute favourite. I have a wooden extractor over my cooker which I had n... Mehr ansehen
Unternehmen hat geantwortet
I ordered the big bundle, one product was missing, I contacted genie and they sent one immediately, can't fault the customer service go above and beyond to help. As for the products, they are beyo... Mehr ansehen
Unternehmen hat geantwortet
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 68 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
“I’ve been using Genie Clean products and I’m really impressed with the results. The products are powerful, reliable, and do exactly what they promise. They’re especially good for people who really know how to clean, because you can see the difference right away when used properly. Everything feels fresher, looks brighter, and the whole process is so much easier with Genie Clean. Highly recommended
I bought grease be gone and scale it…
I bought grease be gone and scale it down they were so good I decided to try some of the other products which didn't disappoint. Lovely fragrances and very powerful cleaning results. Value for money, long lasting and just what every home needs
Really nice and helpful
As an affiliate for genie. I love the products and libby and the customer service team are really nice and have always been good with my deliveries. Every one in the chat is really nice and helpful. I am so grateful for becoming part of the genie family
Best products on the market hands Down.
Best products on the market hands Down.
Customer service
Customer service were absolutely fantastic about my mix up order.
They sorted it out very quickly!
Amazing products
I have been using genie cleaning products for 6months. I have not had no issue with my orders, all correct and non missing. Received my order in less than 7days.
I have a cleaning job, and changed all my cleaning products to genie clean. They leave an amazing smell, does what they are ment to do.
Highly recommended
Amazing customer services,lovely…
Amazing customer services,lovely staff,brilliant products and great value for money
Costumer service is amazing my products…
Costumer service is amazing my products what I orders have been lost in by th delivery company and they are quick to reply and very helpful the products are amazing too!
best cleaning products in the market
I could not rave about these products enough, i generally and honestly rave about them to all my family and friends. i have severe OCD and cleaning really assists in managing my symptoms, i have used the same cleaning products for years - and now they all consist of genie- i generally could not rave about the products enough. i have only ever had minimal experience with customer service however when i have they have always remained professional, and respond promptly and efficiently, could not recommend enough worth every penny.

Antwort von Genie Clean
An amazing cleaning brand
An amazing cleaning brand & company, they are constantly giving back to people (they’ve just won an award for best business for giving back at the York mix awards) the cleaning products are absolutely fantastic & a little goes a long way which then means saving money too in the long run, also this company carries out free cleans to those who are in need! 10/10 genie clean!

Antwort von Genie Clean
Genie products are the best cleaning…
Genie products are the best cleaning products I’ve ever used!, there was a delay with one order but I contacted customer service and they were quick to respond and sort it out. Couldn’t recommend genie more.

Antwort von Genie Clean
Amazing customer service!
Amazing customer service!! Products are unbeatable. The smells are out of this world. Any issues are always dealt with promptly & in a very friendly manner. Would highly recommend this company & the products alike.

Antwort von Genie Clean
Absolutely fantastic products
Absolutely fantastic products, the ease the oven products have made me actually enjoy cleaning my oven.

Antwort von Genie Clean

Antwort von Genie Clean
COMPANY IS A JOKE - DO NOT USE
ABSOLUTELY DISGRACEFUL!
Unfortunately my delivery address was incorrect and was sent to an empty shop - i contacted customer service and got nowhere but let it be. As it would not let me cancel my subscription I skipped the next three deliveries allowing me time to sort it out ONLY TO FIND THEY ARE STILL SENDING THE SEPTEMBER ONE I CANCELLED AND HAVE CHARGED ME.
NO CUSTOMER SERVICE FROM DAY 1 AND NOW I'M BEING CHARGED FOR SOMETHING I DON'T WANT AND WON'T GET!!!
11 days later still no product
11 days later still no product.
Update
On Fri, 26 Sep 2025 at 17:11, Customer Services customerservicesgenie-clean wrote:
Hi Andrew, we have filed a claim with evri regarding this. We can now offer you a replacement or store credit :)
Thank you for contacting Genie Clean.
Kindest regards,
Ross @ Genie Customer Services
Genie Clean.
Upate 29-09-25
Customer Services
17:07 (9 minutes ago)
to me
Genie Customer Services
your refund is pending
Thank you for contacting Genie Clean.
Kindest regards,
Ross @ Genie Customer Services
Genie Clean

Antwort von Genie Clean
I placed 2 orders over 3 weeks ago
I placed 2 orders over 3 weeks ago, still not received them. Contacted them on numerous occasions. Says in transit. Delivery is non existent. If they stopped making so many posts on social media and sorted their dispatch process out I might actually be able to review product, if I ever receive them! Won’t be ordering again.
It doesnt work
it is nothing like the video showing grease removal, nearly £9 with posteage included, total rip off, It actuallys smells like Jif cleaner, only that used to be better
products are as good as coloured water
products are as good as coloured water. I bought 3 cleaning products and none of them work AT ALL. Save your money.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







