I had a few questions ahead of buying a new paddle, Gareth was really helpful on chat and provided excellent guidance on how to measure accurately. Gareth also offered to cut and glue my paddle to th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Brilliant customer service, fast delivery, and great price I would highly recommend and I will actively try and buy from them again
Brilliant customer service from Gareth. I was looking to upgrade my current SUP. He answered all my questions, was patient and helped me every step of the way. Thank you
I had been liasing with GOTW for nearly a year about fixing my Tahe Tobago which lost the rear wheeled bumper plus some crucial fixings in an impact grounding, some of which were not readily availabl... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Get On The Water Ltd. was born in 2015 by a team of water sports enthusiasts with decades of experience on the water. Based in Cardiff, South Wales we are always out engaging in any watersport that allows us to enjoy our awesome coastline and inland waterways. Our aim is to supply our customers with top quality equipment at the best price possible, enabling them to 'Get on the Water'.
Kontaktinformationen
23A Lambourne Crescent, CF14 5GF, Cardiff, Vereinigtes Königreich
- 02922362362
- sales@getonthewater.co.uk
- getonthewater.co.uk
4,8
Hervorragend
349 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Excellent service
Excellent service! Delivery 🚚 was speedy, packaging was awesome 👏🏻 and as for the longboard 🛹 my son absolutely loves it and is carving up the asphalt as I type this😃
27. Mai 2022
Fantastic service and great price
10. Mai 2022
Brilliant service
Brilliant service, definitely use these guys again for any water sports gear I need. We'll chuffed
8. Mai 2022
arrived on time with suitable packaging
arrived on time with suitable packaging
Lovely sun screen big plus is it doesn't hurt your eyes
29. April 2022
Gareth was excellent both in terms of…
Gareth was excellent both in terms of advice and customer service. We purchased a couple of Blackfish paddles which were dispatched to us promptly and we are delighted with them. We will definitely purchase again from Get On The Water.
13. April 2022
Order arrived on time
9. April 2022
After a few days from purchase I chased…
After a few days from purchase I chased to find out when I may expect to receive my item to be told in email it’s not in stock and they are waiting for supplies from Europe.
I’ve phoned and left a voicemail mail, I’ve also replied to the email and 2 days later still no response. I would not have purchased my item had I of known I wouldn’t have it any time soon.
26. März 2022
Antwort von Get On The Water Ltd
Hi Nik,
Thank you for your order and apologies for the delay in coming back to you.
Jobe have had to stock a warehouse in the UK due to the difficulty of getting goods quickly in to the UK post Brexit.
As a result the stock levels have been reporting incorrectly – we are working hard to fix this – but unfortunately sometimes a few items do take longer to arrive than we’d hoped.
I'm just waiting for an update on the shoes you have ordered with a hope that I can get a pair in quickly so that you have them to take on holiday.
Kind regards,
Gareth
Hot pink towel robe
Ordered a towel changing robe as they are really good value from this company. Had a much appreciated email from Katie explaining that staff were away and my order would be delayed. Having said that my order arrived within two days of the revised date, very impressed. Will certainly recommend you guys to family and friends and will use again.
16. März 2022
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, had a few email enquiries which were dealt with quickly and efficiently. Great range of products and fantastic customer service. Will happily purchase from them again.
8. März 2022
Excellent customer service
Excellent customer service, fast delivery. Would definitely use them again.
14. Februar 2022
Fab quick weekend service
13. Februar 2022
Gul Evorobe
Good service and product. Gul evo robe is ideal for protecting against wind and rain.
8. Februar 2022
Love my Moonwrap
Love my Moonwrap!
Good customer service. Good product and good price...
Thankyou!
6. Februar 2022
Absolutely brilliant service
Absolutely brilliant service. Company went out of their way to get an item dispatched to meet a tight deadline and provided prompt information
21. Jänner 2022
Great product , great price
Great product , bought for my son who plays rugby for when he is standing on the sidelines. It is half the cost of other dry robes .
Arrived quickly and good communication arising with vendor.
17. Jänner 2022
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